2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. WHILE DRIVING AT LOW SPEEDS OF 5 MPH INTO A PARKING LOT, THE DRIVERS SIDE UPPER CONTROL ARM FRACTURED FROM ITS SOCKET AND CAUSED THE TIRE TO COLLAPSE OUTWARD. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE MECHANIC REPLACED THE UPPER CONTROL ARM AND REALIGNED THE FRONT END. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V119000 (SUSPENSION: FRONT: CONTROL ARM) BUT WAS UNABLE TO CONFIRM IF HER VEHICLE WAS INCLUDED WITH THE RECALL. THE FAILURE MILEAGE WAS 95,676 AND THE CURRENT WAS 95,776.

CHRYSLER HAS TAKEN OVER A MONTH AND STILL DOES NOT HAVE MY RECALL PART THAT CAN CAUSE THE BALL JOINTS TO SEPARATE WHILE DRIVING. THE PARTS MAY BE AT THE DEALERSHIP BY MID JUNE. I AM 6 MONTHS PREGNANT AND AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE. I CALLED CUSTOMER SERVICE AND THEY HAD NO ANSWER AND NO SYMPATHY. I ORIGINALLY TOOK MY CAR TO DEALER IN MID APRIL. I THINK AN EXPECTANT MOTHER SHOULD BE PRIORITY. *TR

RECEIVED SAFETY RECALL NOTICE ON APRIL 20, 2010, AND DEALER IS UNABLE TO GET PARTS TO FIX THE PROBLEM UNTIL JULY OR AUGUST. *TR

WHILE INSPECTING FRONT BRAKE PADS NOTICED RUBBER BOOTS ON LOWER AND UPPER BALL JOINTS WERE COMPLETELY DETERIORATED (DRY ROTTED). THIS IS A 2002 LIBERTY 4X4 RENEGADE WITH 37000 MILES HIGHWAY DRIVING ONLY. LOWER BALL JOINT WAS COVERED BY RECALL AT DEALER . UPPER CONTROL ARM /BALL JOINT (ASSEMBLY) IS COVERED IN SO CALLED SALT BELT STATES ,BUT NOT HERE IN TEXAS . THE RUBBER BOOTS (SEALS) APPEAR TO BE MADE WITH DEFECTIVE MATERIAL THAT CANNOT WITHSTAND ANY ENVIRONMENT. APR 09,2009/RECALL ID#65314 SHOULD COVER ALL JEEP LIBERTY VEHICLES IN ALL STATES. THIS IS TRULY A DANGEROUS LIFE THREATENING DEFECT THAT NEEDS TO BE FIXED BY JEEP DEALERS AT COMPANY COST IMMEDIATELY TO SAVE LIVES. *TR

JEEP LIBERTY 2002 / THERE WAS A RECALL ON THE BALL JOINTS. THE DEALERSHIP IS TELLING ME THE BALL JOINTS ARE BAD AFTER ONLY 25,000 MILES AFTER THE DEALERSHIP DID THE RECALL REPAIR. BALL JOINTS TYPICALLY LAST SOMEWHERE NEAR 100,000 MILES. THE CAR IS DRIVEN ON THE HIGHWAY IN FLORIDA ABOUT 8,000 MILES A YEAR (NO OFF ROAD AT ALL). I FEEL THE RECALL REPAIR WAS SUBPAR AND WANT THE BALL JOINTS REPAIRED BY JEEP. *TR

I RECEIVED A RECALL NOTICE FROM CHRYSLER (SAFETY RECALL J17) A FEW WEEKS AGO. I CALLED MY DEALER TO HAVE IT REPAIRED, AND HE TOLD ME THAT CHRYSLER WAS ONLY PERMITTING THEM TO HAVE ONE RECALL KIT INSTALLED PER WEEK, AND THAT THERE WAS A WAITING LIST. I AM STILL WAITING. WHY DID CHRYSLER ISSUE A RECALL IF THEY ARE NOT WILLING TO FIX IT IN A TIMELY MANNER? *TR

ON MAY 2ND ,2010, MY WIFE AND SON HEARD AN EXPLOSION OUTSIDE IN OUR DRIVEWAY. WHEN THEY WENT OUT TO SEE WHAT IT WAS , THEY FOUND THE SPARE TIRE ON THE BACK OF OUR 2002 JEEP LIBERTY HAD BLOWN UP. IT IS A GOODYEAR WRANGLER TIRE MADE IN 2002. IT HAS ONLY BEEN USED ONCE FOR A COUPLE HUNDRED MILES WHICH BRINGS ME TO THE OTHER REASON FOR MY COMPLAINT. LAST FALL WHILE DRIVING TO A MARLINS GAME IN MIAMI AS I WAS ACCELERATING ON AN ON RAMP GETTING ON TO I 95 THE LEFT REAR TIRE EXPLODED THROUGH THE SIDEWALL AND RIPPED APART. THIS TIRE WAS LESS THAN A YEAR OLD AS WE HAD BOUGHT A COMPLETE SET OF 4. THIS TIRE AGAIN WAS A GOODYEAR WRANGLER. MY WIFE IS NOW AFRAID TO DRIVE THE CAR AND I HAVE A 15 YEAR OLD ABOUT TO GET HIS LICENSE. I REPORTED THIS TIRE FAILURE TO YOUR WEBSITE WHEN IT HAPPENED. OTHER THAN A NOTICE THAT IT WAS RECEIVED I REALLY DIDN'T LEARN ANYTHING ELSE. I WOULD LIKE TO KNOW IF THERE IS AN ON GOING PROBLEM WITH THESE TIRES AS I FEAR THEY SEEM TO EXPLODE AT WILL FOR NO GOOD REASON. COULD SOMEONE RESPOND. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT 30 MPH, THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE WAS SHAKING. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM) BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND THEY WERE NOT SURE WHEN THEY WOULD BE AVAILABLE. THE CURRENT MILEAGE WAS 100,492.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM). THE CONTACT CALLED THE AUTHORIZED DEALERSHIP BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM) ON APRIL 22, 2010 SO SHE CALLED THE DEALER. THE DEALER STATED THAT HE COULD NOT SCHEDULE AN APPOINTMENT BEFORE SIX MONTHS TO REPAIR THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER STATED THAT THEY WERE ONLY SUPPLYING THE DEALERSHIPS WITH ONE PART PER WEEK AND SHE HAD TO WAIT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 103,000