2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- WOODSTOCK, GA
WE HAVE A 2002 JEEP LIBERTY. THE STEERING WHEEL LOCKS UP, AND THE KEY WILL NOT TURN SO THE CAR WON'T START. THIS HAS BEEN HAPPENING MORE AND MORE LATELY, AND IT SEEMS LIKE THERE ARE SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- BLOOMINGTON , IN
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 60-70 ON NORMAL ROAD CONDITIONS. THE STEERING SYSTEM FAILED TO OPERATE PROPERLY AND BEGAN TO WOBBLE. THE DRIVER CONTINUED IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 100,000. UPDATED 3/24/10 *CN UPDATED 06/01/10.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- NEW ALBANY, OH
2002 JEEP LIBERTY WILL NOT START WHEN TURNING KEY IN IGNITION. FROM WHAT I'VE READ ONLINE, THIS IS A WIDESPREAD PROBLEM. I'M TRYING TO FIND A PLACE TO REPAIR; FIRST SERVICE DEPARTMENT SAID THAT THEY CANNOT DO IT BECAUSE A DEALERSHIP WILL NEED TO REPROGRAM THE KEY TO THE MECHANICS OF THE STEERING COLUMN. THIS PROBLEM HAS BEEN HAPPENING SEVERAL TIMES IN THE LAST WEEK. VERY PROBLEMATIC SINCE WE LIVE IN OHIO AND HAVE A 15 MONTH OLD. CANNOT AFFORD TO BE STRANDED WITH A TODDLER IN FRIGID WEATHER. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- SEATTLE , WA
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 5 MPH IN REVERSE OUT OF A PARKING SPACE HE ATTEMPTED TO MOVE FORWARD AND THE FRONT OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER. THE FAILURE WAS LOCATED AT THE FRONT UPPER BALL JOINT. THE ESTIMATED COST FOR REPAIR WAS $1,000.00. THE VEHICLE WAS NOT REPAIRED. HE WILL CONTACT THE MANUFACTURER. THE CURRENT AND THE FAILURE MILEAGE WERE 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- TOA ALTA, PR
THE FRONT SUSPENSION UPPER CONTROL ARMS BALL JOINT SEAL HAS EXPERIENCED DAMAGE IN BOTH SIDES. THE LOSS OF LUBRICATION HAS LEAD TO CORROSION, AND ACCELERATED WEAR. NO INCIDENT HAS OCCURRED YET, AND THE SITUATION WAS FOUND DURING AN INSPECTION OF THE FRONT SUSPENSION. *TR
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- PINEBURSH, NY
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. SHE STATED THAT WHILE DRIVING IN REVERSE, THE LOWER FRONT CONTROL ARM BALL JOINT BROKE AND THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A JEEP DEALER. THE DEALER STATED THAT THERE WAS A RECALL 09V119000 FOR THE SUSPENSION, FRONT CONTROL ARM; HOWEVER, HER VIN WAS NOT INCLUDED. THE FAILURE WAS IDENTICAL TO THE RECALL. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE FOR $2,148.87. THE FAILURE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 85000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- GRAFTON, MA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE FAILED STATE INSPECTION BECAUSE THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT EXPERIENCED A LOSS OF LUBRICATION. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). ALL REPAIRS WOULD HAVE TO BE MADE AT THE OWNER'S EXPENSE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 105,000. THE CURRENT WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- KINGSTON, NY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE FRONT PASSENGER SEAT BELT WOULD NOT UN-LATCH FROM THE SEAT BELT BUCKLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE LOWER LATCH ASSEMBLY WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 44500. UPDATE 12/14/09 *CN THE CONSUMER STATED HE HAD TO DESTROY THE LATCH ASSEMBLY SO HIS DAUGHTER COULD EXIT THE VEHICLE. THE DEALER REPLACED THE SEAT BELT BUCKLE. UPDATED 12/16/09*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- PHILADELPHIA, PA
2002 JEEP LIBERTY SPORT, SPEED SENSOR FAILURE CAUSES SPEEDOMETER TO STOP WORKING OR FLUCTUATE TILL IT STOPS WORKING. CHECK ENGINE LIGHT COMES ON, ENGINE WILL STALL WHILE DRIVING WITH A RESULT IN LOSS OF POWER STEERING, LOSS OF POWER BRAKES AND STEERING WHEEL LOCKS UP. 3RD TIME I'VE DEALT WITH THIS ISSUE IN 5 YEARS. THE WIRING IN THE HARNESS CONSTANTLY RUBS AND EVENTUALLY BECOMES COMPROMISED TO THE ELEMENTS, THUS CAUSING A SHORT. I'VE MANAGED TO AVOID ANY TYPE OF ACCIDENT SINCE I EXPERIENCED THIS ISSUE MORE THAN ONCE!! JEEP HAS NOT ACKNOWLEDGED THIS IS A SAFETY ISSUE AND CONTINUALLY IGNORES THE POTENTIAL DANGER IN A FAULTY DESIGN. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- PINE BUSH, NY
2002 JEEP LIBERTY UPPER CONTROL ARM BALL JOINT BROKE WHILE BACKING OUT OF DRIVEWAY. VEHICLE WAS NOT DRIVABLE. VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING REPAIRS. THIS VEHICLE HAS BEEN RECALLED PER CHRYLSER RECALL F23, BUT NOT FOR THE LATEST CHRYSLER RECALL J17 AND THE LOCAL DEALERSHIP CLAIMED THEY KNEW NOTHING ABOUT RECALL J17. NEED HELP AS J17 SEEMS APPLICABLE IN THIS SITUATION. *TR
Source: NHTSA WEB SITE