2002 JEEP LIBERTY Complaints

HAVE A HARD TIME RELEASING THE FRONT SEAT BELTS AND WHEN THEY DO RELEASE, THE RELEASE BUTTON STAYS PUSHED DOWN. THERE HAVE BEEN A COUPLE OF TIMES MY HUSBAND HAD TO PUSH TO RELEASE MY SEAT BELT, AS I COULD NOT GET IT TO RELEASE. THANK GOODNESS HE WAS THERE OR I WOULD HAVE BEEN STUCK IN THE CAR. *TR

WE HAVE A JEEP 2002 LIBERTY. IN THE PAST 2 YEARS OUR REAR WINDOWS HAVE MALFUNCTIONED. THE FIRST HAPPENED OVER 2 YEARS AGO ON JUST THE REAR PASSENGER SIDE. JUST THIS YEAR WE HAD BOTH REAR (DRIVER AND PASSENGER) WINDOWS FALL. TO GET THEM FIXED COST $350 A PIECE. THIS IS THE SECOND TIME FOR THE PASSENGER SIDE. I WENT TO PRECISION AUTO TUNE TO FIX IT AND WHEN THEY CALLED JEEP FOR THE PART THE PERSON OVER THERE ALREADY KNEW IT WAS A JEEP LIBERTY BEFORE MY MECHANIC EXPLAINED WHAT MODEL IT WAS. MY MECHANIC SAID THERE WAS NO RECALL FOR THIS. MY PROBLEM IS THAT WE RARELY USE THOSE BACK WINDOWS AND FOR THEM TO MALFUNCTION LIKE THIS IS REALLY CONCERNING, ESPECIALLY FOR THE ONE WE ALREADY REPAIRED. I HOPE THERE IS SOMETHING YOU ALL CAN FIND BECAUSE THIS IS REALLY EXPENSIVE. *TR

I HAVE A 2002 JEEP LIBERTY AND I AM HAVING CONTINUOUS ISSUES WITH THE WINDOWS. THEY WILL STOP WORKING OR FALL DOWN. AT $400 A POP TO GET THEM FIXED AND READING NUMEROUS OTHER COMPLAINTS CHRYSLER NEEDS TO HAVE THESE ON A RECALL LIST. *TR

2002 JEEP LIBERTY HAS HAD TWO FAILURES OF SEAT BELT LATCHES. PASSENGER SEAT LATCH WAS REPLACED AT 80,000 MILES AND DRIVERS SEAT NOW NEED REPLACEMENT AT 96,000 MILES. BOTH LATCHES FAILED IN THE STUCK DOWN POSITION. *TR

WE OWN A 2002 JEEP LIBERTY. A COUP[LE OF WEEKS AGO WHILE TRAVELING THE LITTLE PIECE OF TAIL PIPE FELL OF THE END OF THE EXHAUST PIPE. WE DIDN'T REALIZE THIS HAD HAPPEN UNTIL WE STARTED SMELLING VERY STRONG FUMES OF PLASTIC MELTING. WE GOT OUT AND CHECKED AND FOUND THE PIECE HAD FALLEN OF AND THE HEAT FROM THE EXHAUST HAD MELTED A HOLE THROUGH THE REAR BUMPER. WE HAD TO DRIVE THE REST OF THE WAY WITH ALL OF THE WINDOWS DOWN SO WE DIDN'T GET OVER COME BY THE FUMES. THE WORST PART OF IT ALL IS THE PIPE IS RIGHT BESIDE THE GAS TANK. WE WERE WORRIED THE WHOLE TIME THE HEAT WOULD IGNITE THE GAS. WE HAVE HAD THIS JEEP LIBERTY LESS THAN A YEAR AND WE HAVE BUMPER TO BUMPER WARRANTY ON IT. THE DEALERSHIP REFUSES TO DO ANYTHING ABOUT IT. WE WANT TO KNOW IF THIS CAR HAS BEEN RECALLED FOR THIS PROBLEM. IT IS A REAL SAFETY HAZARD. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SHAKE AND VIBRATE THROUGH THE STEERING WHEEL. THE CONTACT HEARD A LOT OF NOISE IN THE VEHICLE. THROUGH ONLINE RESEARCH, THE DEALER FOUND NHTSA CAMPAIGN ID NUMBER 09V119000, NHTSA ACTION NUMBER EA08008 (SUSPENSION:FRONT:CONTROL ARM). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL, ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 120,000. UPDATED 09/14/09. *LJ UPDATED 09/15/09.*JB

I OWN A 2002 JEEP LIBERTY AND HAVE HAD TO REPLACE THE WINDOW REGULATOR 4 OR 5 TIMES. DRIVING DOWN THE ROAD THE WINDOW JUST FALLS. THIS IS VERY DANGEROUS BECAUSE IT IS SHOCKING AND CAN CAUSE A WRECK. THE WINDOW FALLS ALL THE WAY DOWN INTO THE DOOR AND THERE IS NOTHING THAT YOU CAN DO ABOUT IT. YOU MUST REPAIR IMMEDIATELY BECAUSE YOUR VEHICLE IS NOT SECURE- THEFT, RAIN ETC. IF THE WINDOWS ARE DOWN THE THUMP THUMP OF THE REAR TIRES IS EXCRUTIATING TO YOUR EARS. EACH REPAIR COST $350. TO $500. CHRYSLER AND THE DEALERSHIPS ARE FULLY AWARE OF THIS PROBLEM AND REFUSE TO DO ANYTHING. THEY ADMIT THAT THIS IS A BAD DESIGN (A PLASTIC CLIP HOLDS YOUR WINDOW UP) THE PART IS ONLY WARRANTED FOR 12 MONTHS. ON THE CONSUMER AFFAIRS WEBSITE ALONE THERE WERE 93 COMPLAINTS OF THIS HAPPENING. MOST OWNERS ARE JUST LIKE ME AND HAVE HAD TO REPLACE THE REGULATOR MULTIPLE TIMES. CHRYSLER SHOULD BE MADE TO RECALL ANY VEHICLE THAT HAS THIS REGULATOR. NO OTHER PARTS ARE AVAILABLE EXCEPT FOR MOPAR AND THE PART HAS COST ME $137. TO $170. JUST FOR THE PART- NO LABOR. THIS HAS HAPPENED TO ME WHILE UNDER WARRANTY AND OUT OF WARRANTY. NOW BOTH REAR WINDOWS BROKE WITHIN TWO DAYS. I REPAIR AND NEXT YEAR THE SAME THING WILL HAPPEN. I AND ANY OTHER JEEP OWNER IS KEEPING CHRYSLER AND MOPAR IN BUSINESS BY THESE REPAIRS. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT TOOK HER VEHICLE TO THE REPAIR SHOP AND WAS INFORMED THAT THE FRONT SUSPENSION CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE COST OF $400. THE CONTACT CALLED THE DEALER TO CHECK FOR ANY RECALLS AND WAS INFORMED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE FAILURE MILEAGE WAS 90,000.

MARCH 2008 MY REAR PASSENGER WINDOW REGULATOR FAILED. TODAY, AUGUST 2009, NOW THE DRIVER SIDE WINDOW HAD JUST DROPPED. I SEE TONS OF JEEP LIBERTY OWNERS HAVE HAD THE EXACT SAME PROBLEM I CALLED CHRYSLER TO COMPLAIN, AND THEY TOLD ME THAT THERE IS NO RECALL AND I AM JUST GOING TO HAVE TO PAY TO REPAIR IT. CHECK ONLINE AT HOW MANY PEOPLE HAVE THE EXACT SAME PROBLEM! *TR

WHILE I WAS DRIVING ON THE FREEWAY, THE RIGHT REAR WINDOW ON MY 02 JEEP LIBERTY FELL DOWN. THIS, IN TURN, CAUSED THE REAR DOOR TO 'DEADBOLT' ITSELF. THAT IS, IT WILL ONLY OPEN 3/4 INCH AND THEN THE LATCH CATCHES ON SOMETHING. I'M SUSPECTING A BROKEN WINDOW CABLE MAY BE KEEPING THE LOCK MECHANISM FROM FULLY RELEASING THE DOOR. THIS SUSPECTED DESIGN DEFECT IN THE WINDOW REGULATOR MECHANISM HAS MADE THE RIGHT REAR DOOR UNUSABLE. IF THE WINDOW FELL WHEN PASSENGERS WERE IN THE BACK SEAT, THEY WOULD HAVE BEEN TRAPPED IN THE CAR. AS YOU NEED TO OPEN THE DOOR TO TAKE OFF THE INTERIOR DOOR TRIM TO GET TO THE WINDOW REGULATOR MECHANISM, THE 'DEADBOLT' STATE OF THE LOCK IS PREVENTING THE REPAIR TO BE MADE. *TR