2016 JEEP PATRIOT Complaints

Driving on the highway all of a sudden, I start losing power, rpms go way up. It's happened many times in last month and its pretty scary on the highway.

The Drivers side Active Head Restraint deployed on its own while sitting in my driveway , also it will not reset looks as if some of plastic parts have failed.

The front passenger AHR unexpectedly deployed while the vehicle was parked. The vehicle was not involved in an accident. This incident happened on or about 05/12/2022. The driver AHR has not deployed, however, I am very concerned that an unexpected deployment might occur any time in the near or distant future.

Vehicle will stall at any speed without warning when letting go of gas pedal. Check engine light will come on once out of every 3-4 stalls with an engine code pointing to Crankshaft Position Sensor. VIN is not part of recall group however experiencing identical symptoms.

I hear that a lot of 2016 this model the crankshaft sensor is bad. I would believe this should be a recall the dealership should pay for it

Vehicle engine stopped. Loss of steering. Yes Yes Engine light was on, hesitation on acceleration. Safety recall S89 has been done 5-3-2017 at 4,973 miles, and was told that there was a 2 year warranty on the repair?

On 12/26/2020 I was driving down the interstate and my son lightly touched his headrest and it exploded open. I didn't realize at the time it was covered under the "x-86" extended warranty, and attempted in January 2021 to buy a replacement. Mopar canceled my order and told me to go through the dealership since it is a known issue. I did just that, and the order has been on hold since January or February of 2021. Chrysler customer service doesn't have a resolution for me, and won't talk to me anymore. Their department that specifically deals with this "x-86" issue won't even call or update my dealership Stew Hansen's, which is located at 12103 Hickman Rd, Urbandale, IA 50323. I am appalled and just want my headrest replacement. The parts manager found one in stock, but coincidentally it doesn't have the correct part number that Chrysler wants to honor to fix this for me. Chrysler is unwilling to make an exception for the part number and rectify this defective part. I want answers now. Please note that I have gotten married since this incident, and the dealership has my case filed under my maiden name [XXX], not [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I’ve had numerous problems with this car. I’ve already replaced cv axles and now the steering knuckle needs replaced! The car is shaking and knocking and is not safe to drive. It’s being replaced in a few days but is costing over $800 and this car has not been in an accident and is only 6 years old.

SUV intermittently stops with no warning which is unsafe. It’s been happening for a few weeks. I have been in traffic multiple times and the vehicle just stops with no warning and no engine light alert. I’ve almost been hit from behind since the vehicle loses all power and have to guide it to the side of the road or to the middle turn lane. I took the vehicle to NTB and the jeep gave a code for camshaft. I know there was a recall for this, but it seem that my jeep is not part of that recall. I’m not sure why because I’m having the same issue as the recall. Recall S89.

The car's engine will shut off without notice. Sometimes it happens when the car is in park, but more problematically, it happens on the highway or at intersections (there is no discernible pattern to what triggers the failure) . Additionally, when the engine shuts off, the wheel and pedals stiffen up, making pulling into a breakdown lane difficult. This is an issue that has been resolved before by replacing the crankshaft sensor after identifying there was an issue with it via check engine light/code. (There have been previous recalls for the crankshaft sensor for these Jeep models.) However, after replacing the crankshaft sensor on two separate occasions, the issue is surfacing again. Dealers have no way of rectifying this very severe issue until there is a code that emerges, forcing myself to continue driving a vehicle that can shut off at any given moment until it happens frequently enough for the issue to either be replicated in their hands, or for a code/check engine light to emerge.