2016 JEEP PATRIOT Complaints

TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE WOULD NOT IMMEDIATELY START. THE CONTACT HAD TO TURN THE KEY SEVERAL TIMES BEFORE THE ENGINE WOULD START. THE LOCAL DEALER (KOONS TYSONS CHRYSLER DODGE JEEP RAM, 2050 CHAIN BRIDGE RD, VIENNA VA) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V9070000 (ENGINE AND ENGINE COOLING) ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 39,100.

TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED EVERY TIME THE VEHICLE ATTEMPTED TO EXCEED 40 MPH. THE DEALER (HERTRICH CHRYSLER DODGE JEEP RAM OF ELKTON, 1147 E PULASKI HWY, ELKTON, MD 21921) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,156.

THE SYSTEM THAT MONITORS WHETHER A PASSENGER IS IN THE PASSENGER SEAT MALFUNCTIONS AND CAUSES THE SEATBELT TO SHOW UNBUCKLED THEREFORE TURNING THE AIRBAG OFF IN CASE OF AN ACCIDENT. THIS SPECIFIC PIECE OF EQUIPMENT HAS BEEN RECALLED ON SIMILAR VEHICLES IN THE SAME YEAR BUT MY VIN WAS NOT SELECTED AND MY DEALERSHIP WANTED ME TO PAY IN ORDER TO FIX IT BECAUSE IT WAS A SAFETY RISK.

TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING AT UNKNOWN SPEEDS, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM, 17225 TORRENCE AVE, LANSING IL 60438) WHERE IT WAS DIAGNOSED THAT THE CONTROL ASSEMBLY PANEL, CONTROL SENSOR, AND SENSOR LIGHT FAILED AND REPROGRAMMING WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000. *TT

I WAS ADDING GAS TO THE JEEP AND THE GAS SPEWED OUT BECAUSE THE CUTOFF DID NOT WORK; IT IS NOT THE GAS STATION'S PROBLEM BECAUSE I HAVE USED THE PUMP FOR MY CAR AND IT CUTS OFF WHEN THE TANK IS FULL. MY SON HAD THE SAME PROBLEM AT ANOTHER GAS STATION WHERE THERE IS A DEFECT IN THE JEEP IN THAT IT DOESN'T CUT OFF THE GAS WHEN FULL. THIS NEEDS TO BE ADDRESSED IMMEDIATELY OR I AM GOING TO START A CLASS-ACTION LAWSUIT BEFORE SOMEONE GETS COVERED IN GAS.

WARNING LIGHT KEPT COMING ON FOR "LOW TIRE" WHILE DRIVING ON CITY STREET, HIGHWAY AND INTERSTATE. HAD THIS CHECKED REPEATEDLY AT DEALER, THE LOW TIRE LIGHT WOULD GO OFF THEN COME ON AGAIN LATER. THE DAY AFTER TAKINGTHE PATRIOT IN FOR THE LOW "TIRE LIGHT" THE ESC/ABS LIGHTS ALSO STARTED COMING ON. I HAVE JUST OVER 50,000 MILES SO THE WARRANTY IS OVER. I WAS TOLD THAT IN ADDITION TO THE $115 FOR DOING A DIAGNOSTIC TO SEE WHY THE LIGHTS WERE ON IT WOULD BE $350 EXTRA PLUS LABOR TO REPLACE THE SENSOR. I WAS UNABLE TO PAY FOR THIS AT THIS TIME. I WAS TOLD THAT IT WOULD BE OKAY TO DRIVE IT BUT THE LIGHTS WOULD STAY ON UNTIL REPLACED. ONLINE I SEE THAT THERE ARE OVER 18 OTHER COMPLAINTS FOR THE SAME REASON. THE SENSOR GOT SOME TYPE OF MOISTURE AND WAS SHORTING OUT. MINE CONTINUES TO BE ON FOR 30 MINUTES THEN GO OUT, OR NOT COME ON AT ALL, OR NOT ON THEN COMES ON. EITHER THERE IS AN ISSUE WITH CONNECTION OR THIS IS JUST A BAD PRODUCT. WITH ALL OF THE COMPLAINTS FOR THIS SAME SCENARIO - I AM AFRAID THAT THERE IS A WATER LEAK OR THE SENSOR DOES NOT HAVE PROTECTION FROM WATER. EITHER WAY, I FEEL THAT THIS IS A HAZARD TO ANYONE DRIVING A JEEP PATRIOT. OTHERS HAVE REPORTED SMOKE, FIRES, ETC. THIS NEEDS TO BE ADDRESSED BY THE DEALER AND CORRECTED FREE OF CHARGE. I LOVED MY PATRIOT UNTIL THIS HAPPENED. I WILL BE DRIVING ON THE INTERSTATE THIS WEEKEND, WHICH IS WHY I TRIED TO HAVE THE LIGHTS/SENSORS CHECKED OUT MONDAY. I LEAVE TOMORROW AND HOPE AND PRAY I DO NOT HAVE A FIRE/ACCIDENT TO REPORT ON MONDAY. THIS IS A VALID SAFETY CONCERN AND SHOULD BE ADDRESSED. ONLINE OTHER REPORTS ALSO STATE THAT SOMETIMES YOU LOSE ACCELERATION AND STALL BECAUSE OF THE SENSOR. PLEASE CHECK THIS OUT BEFORE SOMEONE IS SERIOUSLY HURT.

I WAS DRIVING DOWN THE ROAD AND BARELY TOUCHED THE SHIFTER AND WHEN I TOUCH THE SHIFTER IT SLIPPED OVER INTO WHERE YOU SHIFT YOUR GEARS I FEEL LIKE IT'S A COULD CATCH THE CAR ON FIRE BECAUSE IT IS REVVED UP SO HIGH AND YOU DON'T EVEN REALIZE IT BECAUSE YOU CANT HEAR IT UNLESS YOU YOU GOT RADIO OFF AND WINDOWS UP AND YOU CAN NEVER TELL I DEFINITELY THINK THEY SHOULD HAVE MADE IT MORE SAFE WHEN FROM SOME KIND OF A LOCK ON THE SHIFTER FOR WHEN YOU WANT TO GO OVER INTO WHERE YOU SHIFT THE GEARS YOURSELF NOT TO MENTION HOW EXPENSIVE CARS ARE AND THAT YOU COULD VERY EASILY TEAR UP YOUR CAR BY IT BEING IN THE MANUAL SHIFTING AREA RATHER THAN THE AUTOMATIC SHIFT

THE CV AXLES HAVE GONE BAD ON A CAR THAT IS BRAND NEW AFTER ONLY 2 YEARS I HAVEN'T EVEN BEEN DRIVING IT 2 YEARS AND I FEEL THAT IT CAN MESS UP MY STEERING AND AND CAUSE ME TO HAVE A WRECK DUE TO THE CLICKING AND POPPING AND VIBRATIONS BEING PUT OFF BY THE STEERING AND FROM TIRES EVEN GOING THIRTY AND NOT DURING A TURN

WHILE DRIVING SLOWLY (~10 MPH) SB I PREPARED TO MAKE A RIGHT-TURN (WB), IN THE ONLY LANE THAT TURNS RIGHT. AS I NEARED THE INTERSECTION THE LIGHT TURNED GREEN, ENABLING ME AND THE (1) LANE ON MY LEFT TO GO (IT GOES SB). NO CAR WAS AHEAD OF ME (TO TURN). THE STREET I WAS TURNING ONTO HAD ONE (WB) LANE, AND TWO LANES (STOPPED), THAT GO EB. NOTE: (MAY BE RELEVANT), I FREQUENTLY DOWN-SHIFT (AUTOMATIC) TRANSMISSIONS (USING THE "PADDLES" OR "BUTTONS", WHATEVER'S ON THE SHIFT COLUMN), ON ALL AUTOMATIC TRANS. CARS I DRIVE, WHEN I SLOW DOWN. I DO THIS TO SAVE WEAR & TEAR ON MY BRAKES, WHEN APPROACHING STOP-SIGNS OR RED-LIGHTS. I DOWN SHIFT GRADUALLY, JUST LIKE ON A MANUAL TRANS. WHEN IT'S TIME TO GO, I HOLD THE PADDLE IN THE "UP-SHIFT" MODE, UNTIL I SEE "DRIVE" ON THE TRANS. INDICATOR. IN THIS ACCIDENT, AS THE LIGHT TURNED GREEN (THE TRANS. WAS IN A LOW GEAR), I HELD THE PADDLE IN "UP-SHIFT" MODE (NOTE: I MAY HAVE CLICKED THE PADDLE 1 GEAR UP BEFORE IT WENT TO "DRIVE", I DON'T REMEMBER), AND STARTED THE TURN, BARELY PRESSING THE ACCELERATOR. WHEN I WAS APPR. HALFWAY (45 DEGREES) INTO THE TURN (POINTED SWB AT THE OPPOSITE TWO LANES), I FELT THE ENGINE "STAGGER" (LIKE IF YOU ACCIDENTALLY SHIFT A MANUAL TRANS. INTO A HIGH GEAR BUT YOU MEANT A LOW GEAR), AND IN A FRACTION OF A SECOND-THE CAR ROCKETED AHEAD (I HEARD RPMS) SLAMMING ME INTO THE WB CAR(S) SO FAST, I DIDN'T EVEN MAKE 90 DEGREES, NOR COULD I BRAKE (I TRIED). THE 1ST CAR IMPACTED WENT BACKWARD (AND TO THE RIGHT) HITTING THE CAR BEHIND, AND HIT THE CAR IN THE RIGHT LANE. NOTE: 1. JEEP WAS TOTALED. 2. THIS ACCIDENT WAS IN DRY WEATHER, MID-MORNING @ INTERSECTION I DRIVE NEARLY EVERY DAY. 3.THE AIRBAG FAILED & I WAS BRIEFLY KNOCKED-OUT W/SOME INJURIES. 4. THIS IS NOT: " I HIT THE GAS BUT MEANT THE BRAKE" CASE, I WENT FROM SLOW TO ROCKET-SHIP. 5. I'VE BEEN DRIVING > 40 YEARS W/O ACCIDENT. 5. I'M A PILOT W/GOOD REFLEXES. *TT *TR

REAR TIRE AREA MAKES A GRINDING SOUND, AUTO SHOP EXPLAINED THAT IT WAS THE CONTROL ARM AND SUSPENSION (REAR CRADLE ASSEMBLY) WAS BROKEN AT WELD CONNECTION TO THE FRAME. SPOKE TO ANOTHER AUTO SHOP ABOUT REPAIRS, TOLD I WAS MISTAKEN, PART SHOULD NOT BREAK. CONTACTED WARRANTY TECH/EDGE WARRANTIES REGARDING ISSUE, TOLD TO TAKE TO DEALERSHIP. DEALERSHIP CALLS BACK SAME DAY AND SAID THAT IT BROKE BECAUSE IT HAD BEEN PULLED WRONG...I ASKED WHAT THAT MEANT, DEALERSHIP SAID THAT IT HAD BEEN TOWED WRONG. I TOLD HIM THAT WE HAD PURCHASED NEW FROM THE LOT AND HAD NEVER BEEN TOWED. REPRESENTATIVE SAID HE WOULD LOOK FURTHER INTO ISSUE AFTER TELLING ME THAT I NEEDED TO CONTACT MY INSURANCE. NEXT DAY, REPRESENTATIVE OF DEALERSHIP CALLS (BREEDEN DODGE) AND TELLS ME THAT ONCE THEY TOOK THE WHEEL OFF AND EXAMINED FURTHER, THAT THE "PULLED WRONG THEORY" WAS OUT THE DOOR, THAT IT BASICALLY JUST BROKE, AND THAT IT SHOULD NOT HAVE. I AGAIN TOLD HIM THAT FROM EACH PROFESSIONAL I SPOKEN WITH THAT IT WAS MORE THAN LIKELY A MANUFACTURER DEFECT/ERROR. HE SAID HE WOULD CONTACT CHRYSLER TO SEE IF THEY WOULD STAND BEHIND ISSUE. I DROPPED THE VEHICLE OFF ON A WEDNESDAY, THE FOLLOWING WEDNESDAY, THE REPRESENTATIVE CALLS BACK SAYING THAT CHRYSLER WILL NOT STAND BEHIND, BUT THAT I NEEDED TO CONTACT INSURANCE COMPANY. I TOLD HIM THAT I HAD AN EXTENDED WARRANTY THROUGH WARRANTY TECH/EDGE WARRANTIES (CHRYSLER CALLS IT ONE THING AND DEALERSHIP CALLS IT ANOTHER). THE REPRESENTATIVE ACTED LIKE THE EXTENDED WARRANTY WAS AN ISSUE, EACH TIME I MENTIONED IT, BUT SAID HE WOULD CONTACT THEM. HE CALLED BACK A COUPLE OF HOURS LATER AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE IT IS PART OF THE FRAME. HE THEN INSISTED THAT I CONTACT MY INSURANCE COMPANY. I TOLD HIM I WOULD CONTACT BOTH CHRYSLER AND WARRANTY TECH. I CONTACTED CHRYSLER AND ALMOST GOT IT APPROVED AS HE HAD ONLY CONTACTED THEM THE DAY PRIOR.