2016 JEEP RENEGADE Complaints

MY DAUGHTER WAS SITTING IN LINE AT THE BANK. SHE SMELLED SMOKE AND THEN SAW IT COMING OUT OF THE ENGINE. NO LIGHTS ON HER DASH CAME ON. AFTER IT SAT FOR AWHILE, WE HAD HER TURN ON THE KEY AND ALL OF THE DASH LIGHTS THEN CAME ON. THE CAR HAS 35,000 MILES ON IT. WE HAD IT TOWED TO SOUTHPOINT JEEP IN TULSA (WHERE WE PURCHASED IT A YEAR AGO). THE TECHNICIAN SAID HE HAD 8 OTHERS WITH THE EXACT PROBLEM. THE TECHNICIAN SAID THIS PROBLEM IS NATIONWIDE AND THAT HE COULDN'T TELL US WHEN PARTS WOULD BE AVAILABLE, BUT AT THIS TIME THERE WAS NOT A RECALL. HE ALSO SAID HE COULDN'T TELL IF THE OVERHEATING DAMAGED THE ENGINE. HIS NAME IS BLACKJACK. HE ENCOURAGED US TO CONTACT CUSTOMER SERVICE-WHICH WE HAVE. THEY ESTABLISHED A CASE FOR IT. THE TECHNICIAN SAID THIS DEFAULT, EVEN THOUGH WE DID NOTHING TO CAUSE IT, IS NOT COVERED UNDER THE WARRANTY. HE DID OFFER US A DISCOUNT FOR A RENTAL CAR. WE PURCHASED THIS CAR BRAND NEW FOR OUR DAUGHTER TO DRIVE TO COLLEGE. WE THOUGHT JEEP WAS RELIABLE AND A REPUTABLE COMPANY TO DEAL WITH. SHE STARTS CLASSES THIS MONDAY AND WE HAVE NO VEHICLE FOR HER. *TR

SOFTWARE ISSUE IN THAT INSTRUMENT WARNING LIGHTS COME ON AT AT TIME. POSSIBLY GIVING YOU FALSE WARNING OF WHAT IS HAPPENING WITH VEHICLE. HAPPENS WHEN SWITCH IS TURNED ON AND STAYS ON FOR LONG TIME. IT HAPPENED FIVE TIMES OVER PAST YEAR; DEALERSHIP SAW IT HAPPEN ONCE BUT DID NOTHING TO CORRECT THE PROBLEM. ALSO CAME WHEN VEHICLE WAS IN MOTION. SOUNDS SAME AS 2017 ELECTRICAL SYSTEM RECALL 17V4485000.

I WAS DRIVING MY CAR, AND WHEN I GET HOME AND OPEN THE DOOR WITHOUT TURNING OFF THE ENGINE I NOTICE A REALLY HARD NOISE. I DECIDE TO TURN OFF THE ENGINE, AND I NOTICE THAT THE NOISE CAME FROM THE FAN BECAUSE IT WAS STILL RUNNING UNTIL IT STOP. SO, I DECIDED TO OPEN THE HOOD AND TURN ON AGAIN THE ENGINE, WHEN I TOOK A LOOK I NOTICE THAT THE FAN WAS WOBBLING SO MUCH AND IT WAS HITTING SOME OTHER PARTS, IMMEDIATELY I KNEW THAT SOMETHING WAS WRONG WITH THAT PART SO I DID A RESEARCH ABOUT THE CAR AND FOUND THAT SOME OTHER PERSONS HAD THE SAME PROBLEM. LATER, I DECIDED TO TAKE THE CAR TO THE DEALER BECAUSE THE CAR ONLY HAVE ONE YEAR AND IT IS STILL UNDER WARRANTY. THE DEALER CHECKED MY CAR AND SAYS TO ME THAT THEY HAD A COUPLE OF THE SAME CARS A FEW WEEKS AGO WITH THE SAME PROBLEM, THEY SAYS THAT I NEED TO WAIT THREE WEEKS FOR THE REPLACEMENT, AND THAT IT WOULD BE DANGEROUS IF I DRIVE THE CAR IN THAT CONDITION BECAUSE I COULD HAVE AN ACCIDENT. SO, I CALL CHRYSLER CUSTOMER SERVICE (800-992-1997), AND I TRIED TO HAVE A BETTER SOLUTION TO PROBLEM, BECAUSE I NEED TO GO TO MY WORK, AND SAYS THAT I COULD DO A RENTAL OUT OF POCKET AND SUBMIT THE CLAIM WITH A "POSSIBLEREIMBURSE.

THE VEHICLE HAS A 3 SECOND DELAY WHEN STEPPING ON THE GAS PEDAL BEFORE IT ACTUALLY EXECUTES ON DOWNSHIFTING AND ACCELERATING THE VEHICLE. THE VEHICLE HAS AN AUTOMATIC TRANSMISSION. THE DELAY IS ONLY WHEN THE VEHICLE IS IN MOTION STEPPING ON THE GAS PEDAL FROM 0 MPH WILL NOT REPRODUCE THE ISSUE. I ADDRESSED THE ISSUE WITH JEEP THEY PERFORMED A FIRMWARE UPDATE THEN STATED THEY WERE UNABLE TO REPRODUCE THE ISSUE HOWEVER I DO NOT BELIEVE THEY ACTUALLY TESTED DRIVING THE CAR. THE VEHICLE USED TO HAVE THE SAME ISSUE FROM STATIONARY UNTIL THE JEEP DEALERSHIP PERFORMED A FIRMWARE UPDATE ON THE VEHICLE NOW THE DELAY IS ONLY WHEN THE VEHICLE IS IN MOTION. THIS IS HOW IT GOES: WHEN I STEP ON GAS PEDAL @1 MISSISSIPPI - NOTHING HAPPENS @2 MISSISSIPPI - NOTHING HAPPENS @3 - I HEAR THE CAR RPMS INCREASE - @MISSISSIPPI - TRANSMISSION RESPONDS AND VEHICLE EXECUTES ACCELERATE FUNCTION. THIS HAPPENS EVERY TIME WITH OUT FAILURE THAT THE GAS PEDAL IS PRESSED ALL THE WAY TO THE FLOOR "PEDAL TO THE METAL" SO TO SPEAK WHEN THE VEHICLE IS IN MOTION.

ELECTRICAL. SERVICE 4X4 REOCCURING. DEALER CAN'T FIGURE OUT. 4X4 NOT WORKING WHEN LIGHT IS ON. WHOLE DASH BOARD LIT UP TODAY AND PROMPTED 4X4 SERVICE THEN JUST WENT TO SERVICE 4X4( AS IN PICTURE BELOW)RANDOMLY TURNS ON AND OFF WITH SEEMINGLY NO RHYME OR REASON. WAS IN DEALER 8 DAYS LAST WEEK. GOT BACK COUPLE DAYS AGO, GOING INTO DEALER NEXT WEEK TO SEE IF THEY CAN FIGURE OUT, AGAIN. PROB LOSE JEEP FOR COUPLE MORE DAYS. JEEP SEES MORE OF DEALER THAN MY OWN GARAGE. THEY HAVE GIVEN RENTAL EACH TIME WHICH I APPLAUD SINCE IS UNDER WARRANTY AND LESS THAN 1 YR OLD BUT I HAVE A DOG AND OBLIGATIONS SO MAKES VERY INCONVENIENT.

2016 JEEP RENEGADE TRAILHAWK LOSS OF POWER ACCELERATING FROM A STOPPED POSITION, TURNING/MERGING INTO TRAFFIC FORM A SLOWED/STOPPED POSITION, VEHICLE STOPPING UP HILL. 13,200 MILES THE 'CHECK ENGINE' LIGHT ON, ENGINE POWERED DOWN TWICE WHEN PULLING OUT FROM A STOP & TURNING LEFT W/ SLIGHT INCLINE, ONCE GOING STRAIGHT ACROSS A 2-LANE HWY, & ENGINE POWERING DOWN WHEN MERGING. DEALERSHIP SAID DUE TO AN UPDATE NEEDED. TWO WKS AFTER THE UPDATE, ENGINE POWERS DOWN MAKING A RIGHT TURN FORM A STOP SIGN. DEALERSHIP COULDN'T REPLICATE & TOLD TO DRIVE CAREFUL. A FEW WKS LATER, I WAS STOPPED AT A STOP SIGN. I MADE A LEFT-HAND TURN W/ AN INCLINE. AS I STARTED ACCELERATING, THE RENEGADE SUDDENLY LOST SPEED & CEASED TO MOVE AS I WAS PRESSING THE GAS PETAL. THOSE FEW SECONDS OF PULLING OUT W/ ONCOMING TRAFFIC COULD QUICKLY LEAD TO A WRECK WHEN YOU LOSE POWER IN THE MIDDLE OF THE ROAD. I FELT A GREAT DEAL OF PANIC, DISTRUST OF MY RENEGADE. I FEARED FOR MY SAFETY. I TAKE THE RENEGADE BACK TO THE SHOP NO REAL RESOLVE. I WAS DRIVING UP A STEEP HILL AT WHICH TIME MY RENEGADE COMPLETELY STOPPED AS I WAS NEARING THE TOP OF THE HILL. AS YOU CAN IMAGINE, THIS WAS TERRIFYING TO SAY THE LEAST! WHEN THE RENEGADE STOPPED, I WAS FORTUNATE ENOUGH TO NOT HAVE ANYONE FOLLOWING BEHIND ME. HOWEVER, DUE TO THE ANGLE & STEEPNESS OF THE HILL, I WAS PANICKED THE RENEGADE WOULD ROLL DOWN. I NEVER PUT MY FOOT ON THE BREAK & CONTINUED TO PUMP THE GAS. AFTER ABOUT 5 PUMPS ON THE GAS, THE RENEGADE BEGAN TO SLOWLY ACCELERATE. I WAS GOING AT A RATE OF SPEED OF AROUND 30MPH, 1/4 OF TANK OF GAS, & DRIVING FOR ABOUT 10 MINS BEFORE INCIDENT. CHRYSLER ISN'T TAKING THIS ISSUE SERIOUSLY. I HAVE BEEN IN CONTACT W/ THEM ON A CORP. LEVEL AS WELL. THE RENEGADE HAS HAD 3 MORE INCIDENTS OF LOSING POWER WHEN ACCELERATING IN A TURN FROM A STOP. I FEAR FOR MY LIFE & AM STUCK W/ AN UNTRUSTWORTHY NEW VEHICLE.

I BELIEVE THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM WITH THIS 2016 JEEP RENEGADE TRAILHAWK WHICH I BOUGHT NEW IN 01/07/2017. THESE PROBLEMS BELOW HAPPEN AT RANDOM TIMES: DRIVING CITY, HIGHWAY, PARKED. STARTED AROUND 1300 MILES WHICH WAS AROUND 02/12/2017; LAST TIME I PICKED IT UP FROM THE DEALER WAS 06/30/2017 WHICH THEY HAD IT FOR 10 DAYS. FREEZING CLUSTER, REAR REVERSE CAMERA STAYING ON WHILE IN DRIVE, ALARM GOING ON AND OFF ON ITS OWN. THE MAIN SAFETY CONCERN I HAVE AND HAVE BEEN BACK TO THE DEALER THREE TIMES IN 6,000 MILES WITH NO SOLUTIONS: IS THE ALARMS OF 'SERVICE ELECTRONIC PARKING BRAKE' ALERT GOING ON WHICH IS 90% TIME PAIRED UP WITH 'SERVICE AIRBAG SYSTEM' ALERT GOING ON, AND THE SEATBELT WARNING SYSTEM FLASHING ON. SOMETIMES IT WILL CLEAR ITSELF, OTHER TIMES IT WILL CLEAR WHEN I STOP TURN THE CAR OFF, AND THEN BACK ON. DEALER SAYS THERE IS NO ERRORS IN THE SYSTEM, AND IT DIDN'T HAPPEN WHILE THEY HAD THE VEHICLE. JULY 5 STILL GOING ON MORE FREQUENTLY. I CALLED DEALER TWICE IN THE LAST FIVE DAYS AND I HAVE NOT RECEIVED A CALL BACK. I DO NOT FEEL SAFE IN MY VEHICLE, I HAVE PERSONALLY WITNESSED WHILE WORKING ON A FIRE ENGINE AND AMBULANCE THAT AIR BAGS SOMETIMES DO NOT GET DEPLOYED FOR VARIOUS REASONS, AND THE OUT COME IS SOMETIMES NOT GOOD FOR THE PASSENGERS. I HAVE ALSO SEEN THAT WHEN AIR BAGS DEPLOY PROPERLY IT CAN SAVE LIVES. I DO NOT TRUST MY VEHICLE FOR THE SAFETY OF MY FAMILY AND I. I DO HAVE ALL DOCUMENTATION FROM THE DEALERSHIP. AS WELL AS VIDEO'S ON MY IPHONE OF THIS HAPPENING.

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 2 MPH, THE VEHICLE STALLED WITHOUT WARNING. HUNTINGTON BEACH CHRYSLER JEEP OF HUNTINGTON BEACH, CALIFORNIA WAS MADE AWARE OF THE FAILURE ON TWO OCCASIONS AND ADVISED THE CONTACT TO BRING THE VEHICLE IN TO BE SERVICED. THE SECOND TIME THE FAILURE OCCURRED, THE DEALER STATED THAT THE FAILURE WAS DUE TO A SOFTWARE GLITCH AT 500 MILES. THE DEALER WAS CONTACTED AGAIN FOR THE FAILURE THAT RECURRED AT 1,300 MILES, BUT THE VEHICLE WAS NOT TAKEN IN FOR SERVICE. THE CONTACT DID NOT NOTIFY ANYONE THE FIRST TIME THE FAILURE OCCURRED. THE MANUFACTURER STATED THAT IT WAS NOT THEIR RESPONSIBILITY AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 500.

WINDSHIELD BREAKS EASILY WHEN A SMALL ROCK HITS IT WHILE DRIVING. WE HAD TO HAVE THE WINDSHIELD REPLACED AFTER ONLY HAVING THE VEHICLE LESS THAN A MONTH. WE HAD TO WAIT 2 MONTHS TO GET THE WINDSHIELD FROM THE FACTORY BECAUSE THERE WERE 11 IN FRONT OF US.(SEEMS TO BE A PROBLEM. WHY WOULD SO MANY WINDSHIELDS NEED TO BE REPLACED?). AFTER REPLACING THE WINDSHIELD, IN JUST ONE WEEK, THE SAME PROBLEM OCCURRED. THIS WAS JUST DRIVING DOWN A REGULAR INTERSTATE HIGHWAY IN ST. LOUIS. WE HAVE HAD OTHER ROCKS HIT WINDSHIELDS ON PREVIOUS VEHICLES, AND THEY OFTEN DEFLECT OFF WITH NO PROBLEM. THE JEEP WINDSHIELD SEEMS TO BE MORE VERTICAL, AND WHEN A SMALL ROCK HITS IT, IT HITS IT DEAD ON AND CRACKS THE WINDSHIELD. I HAVE NOT HAD THE LAST WINDSHIELD REPLACED YET BECAUSE I DO NOT WANT MY INSURANCE RATES TO GO UP BY MAKING ANOTHER CLAIM WITHIN SUCH A SHORT PERIOD OF TIME. WHEN I RESEARCHED THIS ON LINE, IT WAS DISCOVERED THAT MANY PEOPLE ARE HAVING SAME PROBLEM WITH THE WINDSHIELD BREAKING EASILY WHEN HIT BY A ROCK. THIS SEEM TO BE A PROBLEM NOT ONLY WITH THE RENEGADE, BUT ALSO THE JEEP CHEROKEE AND JEEP WRANGLER.

ONE DAY I WAS DRIVING AND MY JEEP STALLED OUT ON ME. IT TOOK A FEW MINUTES TO GET IT STARTED AGAIN. IT HAPPENED A FEW MORE TIMES WITHIN A 2 WEEK PERIOD AND THEN AS I WAS TURNING THE LOW OIL PRESSURE LIGHT FLASHED ON FOR A SPLIT SECOND. I TOOK MY JEEP IN TO GET AN OIL CHANGE (BROUGHT IT IN UNDER REQUESTED MILEAGE) AND TOLD DEALERSHIP OF THE STALLING AND LOW OIL PRESSURE LIGHT. THEY TOLD ME THAT THERE WAS NO OIL IN THE JEEP AT ALL AND I TOLD THEM THAT WAS IMPOSSIBLE BECAUSE THEY DID THE LAST OIL CHANGE I BROUGHT IT IN UNDER THE REQUESTED MILEAGE FOR THIS OIL CHANGE. THEY TOLD ME TO COME AT 4000 MILES INSTEAD. AT APPROXIMATELY 4000 AFTER GETTING OIL CHANGE MY CAR AGAIN STALLED OUT AS I WAS DRIVING. MY HUSBAND CHECKED THE OIL AND AGAIN IT WAS "BONE DRY" THE JEEP IS BURNING OIL EXCESSIVELY. HAVE TO DO OIL CONSUMPTION TEST WITH DEALERSHIP. THERE ARE NO WARNING LIGHTS THAT COME ON TO STATE THAT OIL IS LOW. HAVE TO CHECK OIL LEVEL WEEKLY TO MAKE SURE THERE'S OIL IN CAR. IF THE OIL GETS TOO LOW THE JEEP STALLS OUT UNEXPECTEDLU WHILE IN MOTION. DOES NOT START BACK UP FOR AT LEAST 3 MINUTES. I WAS DRIVING WITH MY 8 YEAR OLD AND 2 YEAR OLD AND THE IT STALLED OUT UNEXPECTEDLY WHILE IN MOTION. LUCKILY THIS HAPPENED ON A SIDE ROAD BUT IT HAS HAPPENED 3 OTHER TIMES. ONE TIME WAS GETTING ONTO THE HIGHWAY. THIS IS VERY DANGEROUS. A NEW CAR SHOULD NOT BE CONSUMING OIL TO THE POINT THAT IT NEEDS TO BE CHECKED WEEKLY.