2017 JEEP RENEGADE Complaints

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO UNDERWOOD JEEP CHRYSLER (2626 CLEVELAND RD, WOOSTER, OH) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE EMERGENCY BRAKE WOULD SUDDENLY ACTIVATE AND CAUSED THE VEHICLE TO STOP ABRUPTLY IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS TAKEN TO HAASZ CHRYSLER (315 S. MILL ST, DALTON, OH) AND REPAIRED, BUT THE FAILURE RECURRED. THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 200.

CHANGING GEARS IS SOMETIME NOT VERY SMOOTH. THE CAR SEEM TO JERK OR JUMP IN TO GEAR. IT DOES NOT DO THIS ALL THE TIME JUST OCCASSIONALLY.

EXTREME OIL CONSUMPTION, WHICH CAN CAUSE THE OIL TO GO UNUSUALLY LOW, CAUSING STALLS AT SPEED. AFTER SOME ONLINE RESEARCHING, THIS APPEARS TO BE A LARGER ISSUE THAT JEEP HAS NOT YET ACKNOWLEDGED. I HAD MY OIL CHANGED AT THE DEALERSHIP ON 4/20/19, AND I'VE GONE JUST ABOUT 3K MILES SINCE THEN. I STARTED STALLING WHILE DRIVING, AND CHECKED THE OIL, AND IT WAS PRETTY MUCH BONE DRY. 5.5 QUARTS OF OIL GONE IN 3 MONTHS/3K MILES (NOTE - THE JEEP RECOMMENDED INTERVAL IS: "BASED ON ENGINE OPERATION CONDITIONS, THE OIL CHANGE INDICATOR MESSAGE WILL ILLUMINATE IN THE INSTRUMENT CLUSTER", IN OTHER WORDS, THERE IS NO RECOMMENDED INTERVAL FOR NORMAL DRIVING, YOU ARE TO RELY ON THE OIL CHANGE INDICATOR LIGHT TO ALERT YOU. FOR "SEVERE DUTY", I.E.: THE VEHICLE IS OPERATED IN A DUSTY AND OFF ROAD ENVIRONMENT OR IS OPERATED PREDOMINATELY AT IDLE OR ONLY VERY LOW ENGINE RPM'S, JEEP RECOMMENDS OIL CHANGES AT 4K MILES. THIS IS THE 2ND TIME I HAVE EXPERIENCED THIS ISSUE WITH THIS VEHICLE. THE FIRST TIME, AFTER SOME SCARY STALLS (AT SPEED, THE VEHICLE LOSES ALL POWER AND NEEDS TO BE RESTARTED, AND THE CHANGE OIL INDICATOR COMES ON), I BROUGHT IT IN FOR SERVICE, AND WAS TOLD THAT I JUST MUST'VE BURNED THROUGH A LOT. NOW I KNOW THAT IS NOT THE CASE. OTHER THAN BEING AN INCONVENIENCE (HAVING TO CONSTANTLY CHECK OIL ON A TWO YEAR OLD VEHICLE), THIS IS A SAFETY ISSUE. THE VEHICLE JUST STALLS OUT, DIES, AND THE INDICATOR LIGHT COMES ON. AT SPEED, THIS COULD BE DEADLY. FROM RESEARCHING ONLINE, I FOUND THAT YOU NEED TO ASK FOR AN OIL CONSUMPTION TEST AT THE DEALERSHIP. MANY ARE GETTING ENGINES REPLACED AS A RESULT. I AM GOING TO SCHEDULE ANOTHER APPOINTMENT WITH THE DEALER AND SEE WHAT THEY CAN FIND.

WE HAVE OUR OIL CHANGED REGULARLY AT THE SAME PLACE AS SOON AS THE OIL CHANGE LIGHT COMES ON OR WE MEET THE MILEAGE LISTED ON THE LAST OIL CHANGE STICKER, WHICHEVER COMES FIRST. WE HAD THE OIL CHANGED MAY 14, 2019 AND DROVE MAYBE 2500 MILES SINCE THAT DATE. LASTNIGHT MY HUSBAND AND KIDS WERE IN THE CAR SUDDENLY IT STALLED AND THE LOW OIL PRESSURE LIGHT CAME ON. THE UNIT THEN WAS FINE AND STARTED BACK UP WITH NO ISSUES, THEN THIS MORNING THE SAME THING. HE CALLED THE DEALER WE GOT IT AT AND THEY GOT IT IN RIGHT AWAY. SAID IT WAS SHOWING VERY LITTLE OIL, BUT NO VISIBLE LEAKS. IM SORRY I UNDERSTAND WANTING TO SAVE AN ENGINE BUT WHAT ABOUT LIVES IF IT STALLS AND CAUSES AN ACCIDENT. ALSO IF THE OIL IS THAT LOW, WHY DID THE OIL CHANGE LIGHT NOT COME ON. TO ME THIS SHOWING NUMEROUS REPORTS AND ISSUES AND NOTHING IS BEING DONE. WHY CHRYSLER. IS IT GOING TO TAKE A DEATH AND LAW SUIT FOR YOU TO CARE ABOUT YOUR CONSUMERS AND THEIR SAFETY?!? IM THINKING ABOUT CONTACTING A LAWYER AS NOW MY KIDS ARE AFRAID TO RIDE IN THE VEHICLE.

AT A SLOW RATE OF SPEED I PULLED INTO A PARKING SPACE. SLIGHTLY COMPRESSING THE BRAKE TO COME TO A HAULT. INSTEAD OF BRAKING, THE VEHICLE ACCELERATED INTO A CONCRETE PILLAR IN FRONT OF A BUILDING. A RED LIGHT CAME ON THE DASH INDICATING THE PARKING BRAKE, I LOOKED DOWN AND IT WAS NOT ON. I PRESSED THE BRAKE AGAIN AND AGAIN ACCELERATED INTO THE CONCRETE PILLAR RATHER THAN STOPPING. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

VEHICLE HAS STALLED NUMEROUS TIMES IN TRAFFIC. "LOW OIL PRESSURE" WILL COME ON BRIEFLY AND THEN ENGINE FAILS. SOMETIMES WHILE TURNING IF VEHICLE DOES NOT COME TO COMPLETE STOP. VEHICLE IS BURNING THROUGH OIL ALL THOUGH NO LEAKS ARE DETECTED OR VISIBLE EVEN AFTER OIL HAS BEEN CHANGED.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT SHOOK AND THE ENGINE SEEMED TO REV ON ITS OWN. AFTER SOME TIME, THE VEHICLE ADJUSTED ITSELF AND OPERATED NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS INVALID.

FUEL PUMP MODULE: ISSUES ADDRESSED BY RECALL REMAIN UNRESOLVED. WAS TOLD BY DEALER THAT THERE WAS A PART AVAILABLE, THEN HAD OUR APPOINTMENT CANCELLED BECAUSE THEY HAD RUN OUT. DRIVING THE CAR WITH THIS ISSUE IS DANGEROUS AS THE CAR TENDS TO STALL WHEN ACCELERATING ONTO A HIGHWAY OR WHEN MAKING A TURN. WE HAVE BARELY AVOIDED ACCIDENTS ON SEVERAL OCCASIONS DUE TO STALLING, INCLUDING ONE WITH A SEMI-TRUCK. ENGINE: HARD IDLE WHEN COLD. ENGINE RATTLES LOUDLY. POWER TRAIN: WHEN CAR IS ACCELERATED TO 30 MPH RANGE, IT "HICCUPS" OR JERKS WHEN ACCELERATOR IS PRESSED. WE HAVE TAKEN THE CAR IN FOR THIS ISSUE NUMEROUS TIMES, BUT EVERY TIME WE ARE TOLD THAT THE "COMPUTER ISN'T PICKING ANYTHING UP" AND PROBLEM REMAINS UNRESOLVED.

MY VEHICLE HAS BEEN SHIFTING HARD WHEN TAKING OFF FROM STOP OR DRIVING ALONG AND IT HAPPENS IT RACES WHEN DRIVING AND THEN STALLS IT WANT GO SOMETIMES. ITS BEEN TO TWO DEALERSHIP AND WORKED ON IT STILL IS NOT WORKING. IT'S IN THE SHOP AGAIN. I DON'T WANT THIS VEHICLE ANYMORE. I NEED TO BE SAFE. IT ALMOST GOT ME HURT TWO TIMES. I NEED IT REPLACED. I AM DISABLED. I WISH THIS DIDN'T HAPPEN I NEED A VEHICLE THAT WANT BE DISABLED. LET ME KNOW ASAP. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE EQUIPPED WITH CONTINENTAL CROSSCONTACT LX TIRES, SIZE: 215/65/16 (NA). LOST TIRE PRESSURE WHILE DRIVING CONTACT WAS CONCERNED ABOUT SAFETY DUE TO THE TIRE FAILURE TREAD SEPARATION ON THE INSIDE OF TIRE. ONLY NOTICEABLE WITH TIRES OFF OF THE RIM. WHILE DRIVING AT 20 MPH, THE TIRE PRESSURE MONITORING SYSTEM INDICATED A LOSS OF TIRE PRESSURE IN THE DRIVER'S SIDE, PASSENGER'S SIDE REAR AND DRIVER'S SIDE FRONT TIRE. THE CONTACT STATED THAT THE LOSS OF TIRE PRESSURE WAS GRADUAL. THE CONTACT STATED THAT THE WHEELS WERE REMOVED AT THE RESIDENCE AND TAKEN TO SOUTHERN TIRE MART LOCATED AT 2009 E BEEBE CAPPS EXPY, SEARCY, AR 72143, (501) 268-1167. THE TIRES WERE REPLACED WITH MICHELIN BRAND TIRES. NEITHER THE VEHICLE MANUFACTURER NOR A DEALER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ON THE TIRES WERE 8,000, 10,000 AND 12,000 RESPECTIVELY. THE APPROXIMATE FAILURE MILEAGE ON THE VEHICLE WAS 8,000.