2017 JEEP RENEGADE Complaints

SINCE APRIL OF 2019, MY JEEP RENEGADE HAS BEEN DYING WHILE MY 16 YEAR OLD DAUGHTER HAS BEEN DRIVING IT. WE RECEIVED NOTIFICATION OF A FUEL PUMP RECALL, SO WE THOUGHT IT COULD BE RELATED TO THAT PROBLEM. WE DID INFORM OUR DEALER, JIM HAYES, INC., OF THE DYING ISSUE AND THEY SAID THEY WOULD CHECK THE OIL AND LOOK INTO IT. WHEN I PICKED UP THE VEHICLE ON FRIDAY, MAY 31, I WAS TOLD THAT IT HAD BEEN EXTREMELY LOW ON OIL, AND THAT I WOULD NEED TO BRING IT IN EVERY 1000 MILES TO HAVE THEM CHECK TO SEE IF THE ENGINE WAS USING TOO MUCH OIL. THEY SAID THIS COULD BE THE CAUSE OF THE DYING ISSUE AND THAT THIS HAS BEEN AN ISSUE WITH OTHER CHRYSLER/JEEP VEHICLES. I WAS THEN INFORMED THAT IT COULD POSSIBLY NEED A NEW ENGINE. THE DEALER FIXED THE FUEL PUMP RECALL ON THURSDAY, MAY 30. HOWEVER, AFTER DRIVING IT ON MAY 30, IT DIED RANDOMLY WHILE DRIVING IT ON FOUR SEPARATE OCCASIONS. I IMMEDIATELY RETURNED THE VEHICLE TO JIM HAYES, INC. ON MAY 31 SO THEY COULD FIX THE PROBLEM. ON MONDAY, JUNE 3, I WAS TOLD THAT THE DEALER COULDN'T DUPLICATE THE DYING ISSUE AND THAT THEY WERE UNSURE OF HOW TO DIAGNOSE THE PROBLEM. HOWEVER, THAT DID NOT MAKE SENSE BECAUSE THEY TOLD ME ON THE PREVIOUS FRIDAY THAT IT WAS A COMMON PROBLEM AND IT COULD NEED A NEW ENGINE. AFTER READING SEVERAL JEEP FORUMS, I DISCOVERED THAT THIS IS A COMMON ISSUE THAT NEEDS ADDRESSED. I AM DEEPLY CONCERNED THAT I HAVE PURCHASED A CAR FOR MY 16 YEAR OLD THAT IS NOW A SAFETY HAZARD AND I AM AT THE MERCY OF JEEP AND THE DEALER. AS A NORMAL CITIZEN, WHO IS A TEACHER, I DO NOT HAVE THE FINANCIAL ABILITY TO PURCHASE MULTIPLE CARS AND I SHOULD BE ABLE TO TRUST THAT A CAR THAT IS FAIRLY NEW IS SAFE ENOUGH FOR MY DAUGHTER TO DRIVE. IT DISTURBS ME THAT THIS ISSUE HAS BEEN REPORTED AND THE JEEP CORPORATION IS NOT ADDRESSING THE PROBLEM. I FEAR THAT MY DAUGHTER, WHO IS A NEW DRIVER, WILL BE INVOLVED IN A WRECK.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT FAN WAS OFF CENTERED AND THE FUSE NEEDED TO BE REPLACED. THE FUSE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE COOLANT FAN WAS CURRENTLY INOPERABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,719.

LEFT A LOCAL DRIVE THRU AND JEEP BEGAN IDLING HARD. DROVE ON A BUSY ROADWAY AND LOST SPEED UNTIL CAR WAS AT 0MPH (WAS ORIGINALLY AT 45MPH) TURNED CAR OFF ON BUSY INTERSECTION AND TURNED BACK ON. CAR DROVE 1.5 MILES DOWN THE ROAD AND LOST SPEED AGAIN. WAS ABLE TO PULL INTO GAS STATION AND HAVE CAR TOWED TO GREENWAY JEEP IN ORLANDO. CHECK ENGINE LIGHT DID COME ON.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE STALLED. WHEN THE CONTACT APPLIED BOTH FEET TO THE BRAKE PEDAL AND PRESSED THE START BUTTON, THE VEHICLE RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLENN'S FREEDOM CHRYSLER DODGE JEEP RAM (LOCATED AT 1560 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 268-3000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,170. PARTS DISTRIBUTION DISCONNECT.

VEHICLE IN MOTION, PULL OUT OF PARKING LOT AT LOW SPEED MALFUNCTION INDICATORS LIGHTS INDICATED LOSS OF TURN SIGNALS AND BRAKE LIGHTS, STOPPED AT GAS STATION TO CHECK LIGHTS REFUELED UPON STARTING VEHICLE NO MALFUNCTIONS WERE INDICATED.

WE BOUGHT A 2017 JEEP RENEGADE IN SEPTEMBER 2017. OUR RENEGADE HAS A VERY HARD SHIFT PROBLEM AND MAKES A LOUD CLUNK SOUND AROUND THE 25-30MPH RANGE...IT HITS SO HARD THAT IT FEELS LIKE SOMEONE HIT YOU IN THE BACK OF THE CAR WHILE DRIVING. WE HAD OUR CAR SERVICED 3 TIMES AT THE DEALERSHIP FOR THIS PROBLEM AND IT STILL CONTINUES. WHEN WE WENT BACK FOR THE 3RD TIME ON MAY 24TH, THE SERVICE ADVISOR TOLD US THAT IT WASN'T THROWING ANY CODES SO THEY DIDN'T KNOW WHAT TO DO TO FIX IT. HE ALSO INFORMED US THAT THIS WAS A BIG PROBLEM WITH THE RENEGADES AND ALL THEY COULD DO WAS TO FLASH A SOFTWARE UPDATE EVEN THOUGH HE KNOWS IT WILL NOT FIX THE PROBLEM. ANOTHER TECH SAID "IS YOUR CAR STILL UNDER WARRANTY?" WE SAID YES, IT ONLY HAS 32,000 MILES ON IT. HE SAID TO THE OTHER TECH, WE SHOULD JUST PUT A WHOLE NEW TRANSMISSION IN THE THING. THE OTHER TECH SAID, IF WE DO THAT, IT WILL JUST BE PUTTING THE SAME KIND OF TRANSMISSION BACK IN IT (9 SPEED TRANSMISSION) WHICH WOULD EVENTUALLY HAVE THE SAME PROBLEM. WE WERE TOLD THAT MOST PEOPLE JUST WANT TO TRY TO TRADE THE CAR IN FOR SOMETHING ELSE. THE SERVICE TECH ADVISED US TO TALK WITH A SALES PERSON. SO WHILE TALKING WITH THE SALES PERSON, SHE TRIED TO GET US INTO A CERTIFIED USED CAR. WE BOUGHT A NEW CAR FOR A REASON, TO NOT END UP WITH SOME ELSE'S PROBLEMS WITH A USED CAR. THEN WE ASK TO SPEAK TO THE MANAGER. HE TOLD US THAT ANY CAR HE PUT US IN WOULD JUST HAVE THE SAME TRANSMISSION AND POSSIBLY THE SAME PROBLEMS. THE MANAGER ACTUALLY TOLD US THAT WE WOULD JUST BE BETTER OFF TRADING IT IN AT ANOTHER DEALERSHIP. WE WENT TO THE SUBARU DEALERSHIP TO SPEAK WITH THEM ABOUT TRADING IT IN AND THEY ONLY WANTED TO OFFER US A TRADE IN VALUE OF $10,000 WHEN WE STILL OWE $15,000. IT JUST DOESN'T SEEM FAIR THAT NO ONE AT THE JEEP DEALERSHIP IS WILLING TO HELP ITS CUSTOMERS WHEN THEY CLEARLY KNOW THEY HAVE SOLD MANY CUSTOMERS FAULTY VEHICLES.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHRYSLER DODGE (18803 STUDEBAKER RD, CERRITOS, CA 90703, (888) 879-5229) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

WHILE I'M DRIVING DOWN THE HIGHWAY MY CAR STARTS TO FEEL LIKE IT IS CUTTING OFF. SO I HAVE TO PUSH ON THE GAS IN HOPE THAT IT WILL STOP IT FROM CUTTING OFF. IT DOES CUT OFF GOING DOWN A STREET AND CARS HAVE TO SWERVE FROM HITTING ME AND PEOPLE ARE BLOWING THEIR HORNS AND ME AND HITTING THEIR BRAKES SO THAT THEY DON'T HIT ME. I HAD A BABY IN THE CAR WITH ME. THIS IS SOMETHING THAT HAS BEEN GOING ON FOR MONTHS. THIS CAR IS NOT SAFE AT ALL FOR NO ONE. IT HAD A RECALL AND IT WAS SUPPOSED TO BE FIXED BUT IT'S NOT. IT HAVE ALREADY BEEN TO 4 DEALERSHIPS AND THEY ALL SAY IT'S FIXED THEY ARE COMING UP WITH SOMETHING NEW ALL THE TIME. THIS CAR HAS SCARED ME.

OIL CONSUMPTION ISSUES. CAR SHUTS OFF WHILE DRIVING WITHOUT ANY WARNING. THIS ALMOST CAUSED ME TO BE INVOLVED IN A CAR CRASH. THIS OCCURRED THREE TIMES WITHIN 24 HOURS WITH MY CAR. TOOK THE CAR TO JEEP SERVICE AND THE ATTENDANT STATED THAT THIS CAR "CONSUMES 1 QUART OF OIL EVERY 1,000 MILES" AND THAT I SHOULD CALL CORPORATE. WHEN I BROUGHT THE CAR TO JEEP IT WAS OUT OF OIL WITH NO WARNING OF A NEED FOR AN OIL CHANGE OR THAT I WAS LOW ON OIL. WHEN I BOUGHT THIS CAR FROM THE DEALERSHIP I WAS NOT MADE AWARE THAT I WOULD NEED TO CHANGE THE OIL THIS OFTEN AND THAT THIS CAR "CONSUMES" THIS MUCH OIL REQUIRING CONSTANT SERVICE. IT IS ALSO NOT STATED IN THE OWNERS MANUAL. THE ISSUE WITH THIS CAR COULD CAUSE A HORRIBLE COLLISION, AS WHILE THE CAR IS IN MOTION IT COMPLETELY TURNS OFF THE ENGINE. WHEN THIS HAPPENED TO ME I WAS IN THE MIDDLE OF A TURN AND WHEN I PRESSED THE GAS TO ACCELERATE THE CAR JUST ROLLED BECAUSE THE ENGINE WAS SHUT OFF AND I HAD NO POWER STEERING. AS THIS OCCURRED ANOTHER CAR WAS COMING, LUCKILY THEY HAD A STOP SIGN.

I PURCHASED MY 2017 JEEP RENEGADE BRAND NEW AT THE END OF JANUARY 2018. I WAS TOLD TO BRING MY CAR IN AT 5000 MILES FOR AN OIL CHANGE. RIGHT BEFORE MY OIL CHANGE WAS DUE, WHILE DRIVING IN A PARKING LOT, I MADE A TURN AND SAW A LOW ENGINE PRESSURE LIGHT AND THEN MY ENGINE TURNED OFF WHILE DRIVING. MY HUSBAND & I MET WITH THE JEEP DEALER AND THE SHOP MANAGER SAID THE ENGINE WAS JUST "BREAKING IN" AND USED UP THE OIL. THIS WASN'T SOMETHING WE HAD HEARD OF BEFORE. THEY DID AN OIL CONSUMPTION TEST AND AFTER ALL THAT WAS DONE, THEY SAID IT WAS FINE AND IT WOULDN'T HAPPEN AGAIN. I'VE TAKEN MY CAR IN LIKE CLOCK-WORK TO HAVE THE OIL CHANGED. THIS WEEK, WITH STILL 300 MILES TO GO UNTIL MY NEXT OIL CHANGE, MY LOW OIL PRESSURE LIGHT CAME ON AND MY CAR TURNED OFF WHILE DRIVING DOWN A HILL ON A BUSY MAIN ROAD. THE DEALERSHIP IS TELLING ME AGAIN "THIS CAR JUST USES OIL". THEY CONFIRMED I WAS 2.5 QUARTS LOW. WE HAVE 2 RENEGADES IN THE FAMILY, MY DAUGHTER'S 2015 RENEGADE THAT WE BOUGHT IN 2017 WITH ONLY 2500 MILES ON IT DOESN'T HAVE THIS PROBLEM. I AM NOW GETTING A SECOND OIL CONSUMPTION TEST RUN. THIS IS DANGEROUS AND SCARY. I SEE THERE WAS A RECALL ON 2017 JEEP RENEGADES FOR A CRACKED OIL PUMP ISSUE. MY CAR IS NOT INCLUDED IN THAT YET IT HAS THE SAME SYMPTOMS. I BOUGHT A BRAND NEW CAR SO THAT I WOULDN'T HAVE "USED CAR" ISSUES. THIS IS UNACCEPTABLE AND I'M GETTING NERVOUS MY CAR WILL JUST TURN OFF AND I WILL BE IN AN ACCIDENT THE NEXT TIME AS I'VE BEEN LUCKY SO FAR.