2016 JEEP RENEGADE Complaints

My customer satisfaction number is W20. I have been waiting since December 2022 to get the catalytic converter replaced. I was told there were 2 people ahead of me. Everytime I called I was told they were still trying to reach the people. They did update the software but now my Jeep is sluggish. I have to force the gas pedal to force the accelerator to the floor to pick up speed. So my gas mileage is very bad. I hope the engine does not go waiting so long to get a defective part replaced. I am in Arkansas now and will be until my Mom gets out of the hospital. I want to get my Jeep fixed now. I am close to Batesville and Jonesboro Arkansas. Please tell me where I can take my Jeep to get it repaired or do I take the recall card to any Jeep dealer. I feel I have waited long enough.

I took the vehicle in for Oil Change and tire rotation on May 5th, 2023. Dealer could not remove wheels, as the lug nuts on all 4 wheels were in a swollen state. Dealer mentioned that this is a known design defect in many Chrysler vehicles, and it would cost me $233 to have them replaced. Pls see attached screenshot. At this point, if I had a flat tire, I will not be able to replace it, as I am not able to remove the lug nuts. Ticket 86109919 was opened with Jeep.com on May 8th, 2023. Customer Service has advised that they will not cover the cost of replacing these lug nuts, even if it's not a product that falls under the 'wear and tear' category. Please help in making this a product to be recalled and repaired at FCA's expense.

Parking brake shows need service as is stuck on. I haven't used the parking brake. This is the 2nd time this has happened. Had it in and repaired once. Always sticks while driving on a trip.Smells like something is burning and I believe this to be a safety issue especially since its the 2nd time it has happened.

recently while driving to work at a traffic light as i rolled i heard my car start to accelerate and the check engine light came on. I began to observe, and found out that the gearbox does this when it is downshifted from 5th to 4th gear. of course I didn't hit the car in front several times. the presence of such errors as u0402 and C2502. i went to the dealer but the dealer had never heard of this and only did a software update on the transmission and engine. but it didn't help, they changed the oil in the transmission, no result either, they gave me a document and said that the reason was the electricity. after searching the entire Internet, I saw that Cherokee had such a phantom acceleration for 14-15 years. and really the problem is inside the transmission. i want to fix this problem because the dealer doesn't know what to do.

Basically I purchased the car dec 3,2023 from drive time . 3 weeks later it needed a new transmission.the warranty fixes the transmission I didn’t have my car for a month .The service dept said there’s a recall on my engine also so they started an oil consumption test after I picked my car up after the transmission installed. Drove the car for 1500 miles and bring it into them they said I need a new engine. I asked them so when can I set appointment for my engine they said they will get back to me . It’s been 2 months and I haven’t heard from them . I want a brand new vehicle. The dealership sold me an lemon

Headlights keep going out. multiple repairs have been done by independent service center. No warning. They have been replaced 7 times and they just keep going out.

My 2016 Jeep Renegade Sport 4WD 2.4L (~87K mileage) never has given me any major issues or shown symptoms of any need for service attention recently. It has been upkept with regular oil changes and servicing as needed. I recently went on vacation and had the vehicle parked for a week and upon returning and trying to turn the vehicle on it would not start. It was not the battery as that was recently changed and the vehicle tried very hard to crank, but nothing was successful on its own we even tried charging the battery and jumping it with our other car. I had AAA finally come and they were able to start it, but as soon as you put it in "drive" to move it the engine would flood and the car would shut off. As the car would run, white smoke would flow out of the tailpipe horribly as well. I had it towed to the AAA car center since they are around the corner and they are stating the head gasket is blown and the engine will need replacement. There was no indication from the vehicle that it needed a oil change or that oil was low. There was no symptoms I encountered prior to all of this happening. It was advised NOT to have the engine machined to fix the gasket due to the mileage and age of the vehicle. I am in shock that this came out of nowhere. Again, I drove the car a few days before leaving it parked in a safe location and it's mainly driven by me and there was absolutely no indication something was even remotely wrong.

Same as many other people, Traction Control. When making slow left hand turns Traction Control warning light comes on and complete power loss with engine still running. I have discovered if I lift my foot off gas pedal and quickly return it I regain power. This is dangerous as many other folks have reported. The fear of a side impact is always on my mind. Not confirmed by dealer as it does happen on every turn. Finally yes available for inspection any time.

I recently had the following situation. Tuesday, Dec. 13th, 2022 a big storm hit, showered snow on us ALL day. My Jeep was parked with the passenger side to the north... just setting the scene. Rain, ice, & snow coated my Renegade when I left work and I noticed that the dash temp reading was not working. I didn't need 4WD on the drive home. Wednesday morning, I started up and got a "service engine" notification with solid engine light. The snow was slick enough on the roads that I attempted to put it into 4WD but couldn't. THINKING that the engine light was on due to a 4WD issues, I babied it from my home to the dealership. I was told that a solid engine light means not critical and I should be able to drive it until my appointment on the 21st. Then I was advised to go to an auto parts store to have a free diagnostic. I had to wait until Friday. The tech there came out and within 5 minutes told me the codes P0072 & P0073. He looked them up for me to ease my mind (4WD still not going in so I'm still thinking that's the issue). He informed me that the codes are for the AIR CONDITIONING SENSOR!! I did an internet search and found two pages of blog concerning the same issue from Jeep owners of differing vehicles. https://www.jeeprenegadeforum.com/threads/check-engine-light-no-4wd-lock.72281/ This obviously is a safety concern if you need your 4WD and can't access it due to an innocuous reason such as a malfunctioning air conditioning sensor. Could you please have Jeep look into a fix for this issue?? It may be something simple as the new 4WD lock seems to be electronic.

The contact owns a 2016 Jeep Renegade. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that on occasions she was able to start the vehicle; however, the failure reoccurred. The tire pressure measuring system (TPMS) warning light was illuminated. The contact stated that she was no longer able to start the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the body control module needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.