2022 JEEP WAGONEER Complaints

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that no warning light was illuminated. The contact stated that the power steering and brakes had failed to operate as needed. The contact was able to coast to a stop. The contact was unable to restart the vehicle and had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.

Previously filed complaint #11586511, which was fixed after a 3 week wait on how to fix the problem. 11/4/2024 the problem has recurred. I think they did a factory reset the last time, because I had to reprogram all my settings and there were no parts shown being replaced on the repair sheet.

This is the second time this issue has happened. 1st time it happened about 1 year ago and jeep replaced some parts in relation to the ECM and etorque system. The issue happened today once again. Our jeep wagoner will just stall out our sputter in a manor to almost stall. Today it happened in the middle of an intersection while the wife was driving our 2 children home. Will have to take it in again, although it is now out of warranty by 4,000 miles. I am curious to hear what they have to say. Components have been replaced in the past regarding this issue by local Jeep dealer. The battery light came on and the check engine light came on. After a stop and restart only the check engine light is lit.

Vehicle was in motion the battery indicator and service engine light displayed. Additional warnings for other components (e.g. lane assist, brakes, battery power saver etc.) displayed, stopped at an intersection, applied acceleration and vehicle shut off, put itself into park, became disabled and would not restart. No power to restart or to power road hazard flashers. Complete shutdown of vehicle. Vehicle neutral override was finally discovered to get it moved to a safe location off the roadway and prior to having it towed to dealership for further investigation into cause.

Vehicle has now put itself into park and applied the parking brake while moving 3 times and requiring restart to move. Dealer and manufacturer unconcerned because they cannot duplicate. But it’s had numerous other issues too

Incident: Was pulling up to a gated entrance waiting on Gate to open, then as I pressed the gas to go, the engine shut off and lights appeared on dash in yellow- the Auto Shut off with an Exclamation point, Check engine light, traction control light, and the throttle control light was in red. The car was then cranked back up and pulled into parking space but did not move as it should it was slow. Turned car off again and this time it was very slow to crank. Once it was cranked, the car had a noticeable shake to the vehicle. Prior to incident, no issues or lights were on the dash. Car was tested by local mechanic and had the following codes appear on diagnostic test: P1414 Cylinder 4 Reactivation Control Performance, P032F Combustion Engine Producing Insufficient Torque; P2172 High Airflow/Vacuum Leak Detected This happened one previous time pulling away from a stop light several months ago (again at a slow speed-car shut off and auto shut off light appeared). Did not report or document as I was able to get car cranked back up immediately and continue driving with no issues at that time.

On [XXX] I was backing up trying to hook up a Uhaul trailer when suddenly my car completely lost its brakes and crashed into the trailer. The brake pedal became completely loose. Luckily for me this happened on my home driveway, because the next day I would be making a 1000 mile trip (Pennsylvania to Panama City Beach) pulling the trailer and if this had happened somewhere along the way, I probably wouldn't be alive right now or someone else could have died. My car had to be dragged onto the tow truck, because after my car crashed behind the trailer, the car got stuck and nothing else worked. Since then, my car has been parked at Hillview Motors (Greensburg/PA), awaiting a solution from Stelantis/Jeep. Today (XXX), Stelantis sent an investigator (third party contract) to inspect my car and they will image the Event Data Record using the Bosch Crash Data Retrieval. Since this is an event that I consider very serious, I am writing this report so that NHTSA can take some action so that this problem does not happen to anyone again. After it is fixed, I intend to sell my car because I no longer trust it and I will not be able to drive it with my family inside it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle lost brakes for the second time while driving and also lost power steering. Vehicle was serviced at dealership after first incident and was supposedly fixed by replacing the battery. It was obviously not fixed since it happened again 12 days later. Both times the vehicle randomly, and with no warning, lost braking ability and power steering.

I was driving 35mph and my breaks and steering were not working. The car started to rattle and in order to stop the car I had to start pumping on the breaks as hard as I could and have it slow down but I had no steering control. I was luckily close to my house without turns so pulled over to my driveway by pumping the breaks and screaming for a neighbor to help me not hit other cars on the road. the week prior I had brought my car in for a recall for the electric side board that comes down when the doors are open to step into the car. It was a recall then they said I already had that looked at when I brought it in last year for recalls and so this time I would have to pay 1400 for the motor and I was told by the mechanic the electric issues would continue to arise now and to get rid of this car

There is a major design issue with the front end of this truck. There is a problem with the front end that causes major outside tire wear. I had put about 7000 miles on the truck since I had it. The truck came with brand new tires and I had the steel belt showing and only noticed this when I washed the truck my self. I brought it to the dealership to get it looked at but they said they can’t find any reason for this. If you look at a lot of on-line forums you can see this is a major problem I’m not sure if it is the auto adjusting air ride suspension or just an issue with the front drive axel. The tires would have blown out when driving with my family if I didn’t notice this when I did.