2022 JEEP WAGONEER Complaints

The vehicle shut down while driving around 25 to 30 mph. Instrument cluster and radio screen turned off. Loss of power steering and brakes. I didn't notice possible other items that may have also shutdown at the time as I was concentrating on keeping the car in lane to a safe stop. Called dealer to discuss issue, brought in for check out they said possible software issue so they reloaded it and said vehicle was now okay. Don't recall any warning lights or messages.

The car all of a sudden has started braking with no reason too. Also has started resetting the dashboard system randomly. Which will shut down the entire from screen console and restart

Hi - I was driving on the highway and battery light turned on and then power steering failure light & brake failure light turns on and I pulled over going 60 mph across 3 lanes of traffic and then as soon as I got to side of road the car turned off and auto shifted into park. I don’t even know how I avoided what could’ve been a deadly accident. I was so lucky it didn’t shut off with people behind me going 70 mph. I wasn’t even braking to get to the side of the road, it just shut off completely. It wouldn’t turn on and couldn’t even use emergency flashers. I sat on the side of the road for 2 hrs for a flat bed tow truck who had to charge the vehicle to get it on. The dealership said they couldn’t find any codes for what went wrong. After spending so much money on this vehicle, I feel 100% unsafe for myself, my passengers, and others on the road. I really don’t think this is right - what will it take for someone to recall these vehicles and make sure they are safe? In all my years, I have never experienced a scarier moment. How will I know this will not happen again and potentially harm or cause death to myself or other passengers on the road? Imagine a semi truck right behind you and the car just coming to a complete stop? Dealership has no idea what caused it because they said no codes occurred.

The first incident caused the vehicle to lose power and shut off while driving. All electrical services failed. Month long repair with body control module needing replacement. Current issue, once again electrical issue with locks not working and emergency braking system activation on its own with no reason. Battery keeps going dead, front right speed module replaced with problem persisting. No resolution in sight dealership waiting on Stanantis for further information.

on March 23, 2024, the 2022 Jeep Wagoneer Series 3 turned off while at a stop light. We were at a red light and completely stopped and the engine turned off on us. We had the vehicle in for a routine oil change, and afterwards the vehicle battery died 3 times before the dealership replaced the battery. We are unsure if the dead battery is related to the engine turning off on the March 23 incident. I am unsure if there were any warning. We are also getting a error message that says "Uconnect Box requires service. Please visit an authorized dealer." The dealership tries to tell us that the software is up to date. We have issues with our CarPlay always connecting to the vehicle when it should every single time.

Stop start feature does not work. Occasionally engine will shut off and not start. Vehicle can roll during this time. In order to restart transmission needs to be put into park, vehicle turned off, and then back on

There have been multiple electric problems/warnings that the dealer has been unable to duplicate. The most alarming was when my accelerator quite responding normally on the highway and my ability to accelerate was drastically impaired. A few minutes prior to this, my adaptive cruise control failed and multiple error lights appeared on the dash. My husband believes the electrical problems stem from the hybrid motor. I have attached photos of a small percentage of my repair invoices. I also have phots and video of my instrument cluster when some of these issues occurred.

Message to Jeep and dealership below. purchased my Wagoneer S3 on [XXX] brand new. [XXX] I was driving to work when my motor cut off and lost brakes while driving down the interstate, I had 1,698 miles on the vehicle. This resulted in a crash that surprisingly did not total the vehicle. My insurance towed it to Platinum collision in Midland, TX in which they were not able to find any codes but put the vehicle back together. My vehicle was not returned to me until August 22nd due to parts availability. On [XXX], with 2,416 miles on my Wagoneer I had the same problem; my motor died and I lost brakes. Thankfully this time I was on a lease road and was able to avoid a collision. I promptly called Platinum Collision back and they towed the vehicle back for inspection. They were not able to read any codes this time either, thankfully I have a picture of the dashboard and there was visible brake fluid found under the fender well. Platinum took the vehicle to the jeep dealership in Midland, TX (All American) in which I was told that a piece of the front end needed to be replaced and that there was an electrical connection that was shorting out the system. They replaced it and returned it to me. Fortunately I made it a long way in believing that the issue was fixed and I would be able to safely enjoy my SUV. Unfortunately, [XXX] with 28,898 miles my Wagon has again had motor and brake failure. On this occasion I had it towed to All American Jeep in Midland, TX in which they told me that they couldn’t find anything other than the battery being slightly low, and that they put the battery on the charger for me and I shouldn’t have any other issues. I have attached pictures and videos to this email for your review. I want to stress that this issue has caused one accident already. I do not feel safe without a guarantee that this issue has been addressed and fixed. I am so incredibly heart broken over my love for my Wagoneer but I fear INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle has had a noticeable vibration at highway speeds of 75-80 mph through the entire steering and front end, seemingly resulting in dangerous tire wear (to the point of being bald on the outside edges of front tires.) Problem has been evident since new. It has had tires replaced, been aligned by multiple dealers and had tires road force balanced, however nothing has improved. Vehicle does not feel secure at highway speeds, and tire wear dangerously impedes traction.

While driving on [XXX] towards Vail, Co—the Jeep Wagoneer suddenly stopped accelerating while going up the side of the mountain. Lights on the dashboard were lit up, including the braking light. I was in the right hand lane, so luckily there was a shoulder on the side of the road, albeit very shallow, that I got into and immediately called roadside assistance from the vehicle. Prior to this moment, I had been driving for a little over an hour with no issue or warning. The safety concern is high, especially since I was on [XXX] accelerating up a mountain with lots of traffic behind me. If I was in the left lane or if a semi truck was right behind me, I could have been hit/hurt/killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)