2022 JEEP WAGONEER Complaints

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at an undisclosed speed, the driver's side seat unexpectedly adjusted, causing the contact to be moved up near to the steering wheel. The contact stated that the failure reoccurred while his wife was driving. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the electronic seat module software needed to be updated. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.

On four (4) separate occasions between December 2022 and April 2023 this vehicle lost all power and the engine shut off while the vehicle was in motion and being driven. The vehicle was being operated under normal conditions. Three occasions were while traveling on the Interstate, and the other time was on a city street. During these incidents, all electronic displays would shut off, the engine would turn off, and power steering stopped working. The vehicle would need to be coasted to a complete stop before the engine could be restarted and driven again. This was a safety risk to occupants in the vehicle as the vehicle could not be controlled, and a risk to other motorists on the road as lights were no longer working and the vehicle could not be steered to avoid a collision. This vehicle has been to a dealer's service center and the cause has not been determined. This safety issue has not been fixed. The manufacturer is aware of these incidents and has not provided a solution, diagnosis, or repair. Two warning lights turned on immediately before the vehicle's power turned off: Electric Power Steering Fault Warning Light and Electronic Throttle Control Warning Light.

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds on several occasions, the Lane Departure sensor failed to alert the contact that it was safe to merge. The contact stated that the sensor instead directed the vehicle to enter the next lane. As a result of the failure, the contact was concerned that the sensor error might cause a crash. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure and the contact was advised to take the vehicle to another dealer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer. The failure mileage was approximately 17,287.

While driving, around 30 MPH the steering wheel locked up and all the driver safety items such as traction control, breaking lane assist, power steering simultaneously disengaged on the car. I almost hit another car also turning head on.

We have had our 2022 Wagoneer for 5 months. I noticed that the right rear axle had the boot torn and there was grease all over the bottom of the car on the right rear side. We also felt vibrations coming from the right rear. We took the car in to get the axle replaced, however we are still feeling these vibrations. After looking through Internet forums based on consumer experiences of our vehicle, it is a common issue that is being ignored by the manufacturer. One consumer, had the unpleasant experience of having the axle come off the vehicle while driving and almost flipping. I have since taken the vehicle back to the dealership but they claim that they don’t feel any vibrations, which I know they are lying because the vibrations are very prominent. I wanted to know what we could possibly do about our situation, considering that there are thousands of vehicles experiencing the same symptoms.

None of the issues with this vehicle have ever been addressed by the manufacturer. We have had a STAR case opened and shut with no resolution. The infotainment system glitches, completely goes black, radio doesn't work and the back-up camera will fail on occasion. The blind spot warning is inconsistent and is therefore never relied on while driving. The heated seats have a Technical service bulletin for Jeep service departments. The heated seats shut off after 5 min. The rear brakes have locked up while applying pressure to stop almost causing an accident. Jeep client services and the dealer service department have done multiple updates both in shop and over the air without fixing any of the issues. They have refused to address even the safety concerns. Approximate incidents unknown as this is a daily issue with this vehicle. All service appointment dates can be provided.

My Air bag Failure light is on and continuously dings and tries to call emergency services over and over every few seconds while I am driving. This is a distraction to my driving and the only way to shut it off is to select the OK button on the infotainment screen. My active lane management has not worked since the dealership last updated my vehicle back on January 5th and Wagoneer is aware of this issue. This is a known issue from an update with Wagoneer. I have several electrical issues that have been reported to the dealer and Wagoneer including my emergency braking not working as well as my Active Cruise control.

Driving normally and instantly, many alert lights came on. Brake booster failed and difficult to stop vehicle. Vehicle engine power decreased. Radio screen shuts down frequently which is less an issue of safety but reflects instability of entire electrical system which seems to cause errors in critical systems such as braking and other safety equipment. Concerns regarding critical malfunctions seem to be mounting in the Wagoneer and will likely result in injury at some point if not already.

In October 2022 our Wagoneer was taken to the dealership due to the radio display turning off and on, the passenger screen not functioning properly or connecting through the HDMI. We were told the issue was resolved after replacing parts in the dash. About a month later the radio screen again turned off while driving. In February 2023, while driving the Wagoneer in the fast lane on the interstate, the power steering went out, the brakes would not work and the vehicle proceeded to shut down. The dash repeatedly displayed different instructions, "press brake and push button to start," "vehicle not in park," "shift P to start," "stop/start restart required," "shift to P then desired gear," and the red battery symbol appeared on the dash. After making it safely to the shoulder, the vehicle did restart. We were blessed not to have been involved in a collision, as we were initially surrounded by commercial vehicles. Luckily, it appears the commercial truck drivers noticed something was wrong and slowed their vehicles, allowing us to move from the fast lane to the right shoulder before our vehicle came to a complete stop. A short time later, we were able to start the vehicle. 30-45 minutes later while driving, the dash and radio screen turned off. After stopping in a parking lot and turning the vehicle off for a bit, we started the vehicle. When placing the vehicle in drive, it moved forward a few feet and the parking brake was somehow engaged on its own. Our vehicle was taken to a nearby dealership for inspection 2 days ago and we have not heard back from them. We did show the service department manager a video that was taken while the shut down was occurring that showed the instructions being displayed on the dash as well as the speedometer showing the vehicle coming to a stop.

The entire computer system stops working. Unable to turn down radio, control climate, turn off heated seats or steering wheel, unable to open turn or fold down seats. Passengers have been stuck in car and need to climb over seats to exit. Radio stuck on high is very distracting while driving. Seats stuck on high heat are also very distracting.