2022 JEEP WAGONEER Complaints

The contact owns a 2022 Jeep Wagoneer. The contact stated that while depressing the brake pedal to stop at a stop light, the vehicle lost power and decelerated unintendedly. Several unknown warning lights were illuminated. During the failure, the contact's teenage daughter was seated on the passenger’s side of the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the battery was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but the contact was still waiting for a call back from the dealer. The approximate failure mileage was 31,000.

On two separate occasions within 2 months of each other, the low battery/voltage warning appeared and shortly thereafter, every warning light in the dash came on and various messages appeared on screen stating that there were power/electrical issues. The car then shut down and died while in motion. Extremely dangerous as in the first instance, the vehicle was in the White Mountains region of New Hampshire (on a main road, Rt. 16), with no cell reception, cold weather, and at night, leaving us stranded. The second occasion happened on a busy highway with my wife and young daughter in the car. We were able to get off the highway when the warning lights came on; however, the car died in Downtown Boston, at night, in the winter (December). the first time this happened, the car was towed, a "software update" was done, and we were back on the road. then less than 2 months later, the same thing happened, and is this time diagnosed as the eTorque motor. There is an open NHTSA investigation for this exact issue. Investigation:PE24018

We bought this vehicle in July. And noticed the middle seat stopped reclining forward and backward. It it stuck in the upright position. I looked online and saw a recall, (NHTSA 21V-919 / Recall Y86) concerning the second-row center 2nd row bench seat recliner pull strap, which could bind and prevent the seatback from locking upright, violating safety standards; dealers fix this by adjusting or replacing the strap mechanism. My VIN does not have this recall, but these describe the conditions of the seat, the make, model, and year of the vehicle as well.

I took my vehicle to an authorized dealership for an active safety recall. The dealership documented the recall as INCOMPLETED and did not perform the required repair. No explantation, repair, or reasonable timeframe was provided. The vehicle remains unrepaired despite the recall being federally mandated and required to be completed at no cost. This situation puts vehicle occupants at potential safety risk due to an unresolved safety recall. I am reporting the dealership's failure to complete the recall as required by law.

VEHICLE VIBRATES AND BOUNCES AT HIGH SPEEDS KEEP BRINGING TO DEALER WHO CAN'T REPAIR. MAKES IT HARD TO CONTROL AT HIGHER SPEEDS.

Rearview and 360-degree surround camera intermittently fails or displays a blank/no image when reverse is selected. Failure behavior matches NHTSA recalls 23V-577 and 24V-436 for the same model, but this VIN is excluded from the recall population. Issue affects rear visibility and compliance with FMVSS 111. Dealer and manufacturer have been notified.

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at slow speeds, the Automatic Parking Brake erroneously activated, and the vehicle suddenly stalled. The contact shifted to park(P) and restarted the vehicle. The check engine warning light illuminated, and the engine Auto START/STOP message was displayed. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer on several occasions to be diagnosed, but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling), which the contact related to the failure. The failure mileage was 10,000.

At a busy intersection the vehicle failed to restart on the automatic start/stop did not restart the vehicle. After getting the vehicle restarted it the ebrake activated mid way through the intersection. This occurred after the dealer applied an update to fix the issue. This was worse than the first incident as the brake was applied after the vehicle started to move after getting it restarted.

At a busy intersection the vehicle failed to restart on the automatic start/stop function. The vehicle behind almost hit us as the brake lights turned off when the pedal was released.

I was driving through the parking lot at my daughter’s school, and the vehicle shut off entirely when going at slow speeds. The vehicle lost all power steering, and braking was more difficult. Stopped safely, and the vehicle wouldn’t restart. Dealership confirmed it was a failure of the 48v battery system.