2022 JEEP WAGONEER Complaints

The contact owns a 2022 Jeep Wagoneer. The contact stated there was an abnormal rattling sound coming from the third-row passenger’s side panel. While inspecting the vehicle, the contact was able to fit their fingers between the window and the panel. The contact stated that while turning the steering wheel to the right or the left, the front driver’s and passenger’s side wheels were vibrating and made a winding sound. The contact stated that while making a sharp turn, there was a loud clunking sound and vibration coming from the wheels. The contact stated that the message to clear the front camera was displayed, and that the Driver Assist feature was deactivated because the camera was not clean. The contact believed there was a glitch in the system because the camera seemed to be clean at the time of the warning. The contact became aware of NHTSA Campaign Number: 23V545000 (Structure); however, the VIN was not included. The vehicle was taken to the dealer, and the dealer replaced the panel and claimed that the panel was flush with the vehicle. After the vehicle was repaired, the whistling and rattling sound persisted. The contact inspected the vehicle again and stated that the panel and the window were not flush and were still able to place their fingers between the panel and the window. The dealer informed the contact that the work was completed and could not adjust the panel. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,200.

I have had nothing but issues with the electrical part of this Wagoneer. For months the BLIND SPOT ALERT system has flashed on for no reason. And then it sets an entire host of sensors off that beep continuously on and off while driving down the road. My car has been with the dealership for going on 4 weeks with no fix.

On August 22nd, 2025 my family and I were traveling in my Wagoneer down [XXX] , through the Bighorn National Forest. A dash notification stated that the cars start / stop system may no longer work and needed to be serviced. 5-10 minutes later, a battery light came on the dashboard. we carefully drove out of the mountains into the nearest town: Buffalo, WY. We pulled into an auto store. the employee there informed us the alternator was bad. There are no alternators available in the United States for a 2022 Wagoneer. I have been informed by the Jeep dealer that current backorder date to obtain one is 168 days. My family was stuck on the side of the road for 5 hours before we could get a taxi to a rental car place. When exiting the Bighorn National Forest, there are 5 warning zones that state there are upcoming grades of 6-10% and mandatory brake checks at each of the five zones for trucks (cars optional). This power failure could have been catastrophic for my family. I have come to understand that Chrysler, Jeep, Dodge have been having problems with the etorque / alternator systems since 2021. Now my very expensive wagoneer is stuck in Wyoming. Undriveable. I cannot obtain the replacement part for over 5 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle indicated to stop and pull over when attempting to start it in the garage, it was not moving. It made a terrible grinding noise. Towed to the dealer with a failed battery and need to replace the Motor Generator Unit (MGU), part of its eTorque mild-hybrid system. The part is on back order for more than 45 days as there are more than 282 failures reported. This is a 2022 Jeep Wagoneer that the dealership is saying is out of warranty and will charge me $4,000 to fix.

Visor post clips crack which causes the visor to drop creating a major safety issue. Based upon online research, this appears to be a very well-known problem for Jeep Wranglers and Gladiators over several model years (2018 to at least 2023 it seems). To repair a visor at the dealership is over $200, or $400+ when both fail (as mine and tens of thousands of others have). In researching this issue, a $10 aftermarket clip sold on Amazon will fix it.

My 2022 Wagoneer has been shutting off and locking up while on red lights/stops signs ever since purchasing, I was involved in a car accident at a red light and hit in the back of my truck due to it shutting completely off on me, it locked up and wouldn't turn on, this happened in 12/26/23. I have since taken it into the Dallas Dodge dealership twice with this concern, once about a yr ago and they said since it didn't shut of when they tested it they couldn't do anything. I took it again on 8/5/25 and they are saying the same thing that there's nothing they can do, they also said that Frisco Dodge has already fixed a recall for e torque electrical issues that cause 2022 Waggoners to shut off back in August 2022. It is my believe that the recall was never fixed correctly or there's something else really wrong and they need to fix it before I'm involved in another accident that's more serious next time.

Vehicle: 2022 Jeep Wagoneer (25,000 miles, VIN: [XXX] ) Issue: Engine stalls at low speed – occurred three times approaching stoplights. Safety hazard as it could cause a crash. Dates: Vehicle dropped off at Folsom Lake CDJR on Aug 8, 2025. Problem discussed with service advisor Aug 9, 2025. No repairs performed due to dispute over diagnostic charges. Notes: This vehicle matches the description of ongoing NHTSA investigation into 2022 Wagoneer eTorque stalling. Request inclusion in investigation data. Contact: [XXX] , [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving in my neighborhood, the car randomly shut itself off. The car was beeping and a message on the screen said “shift into park.” Once I came to a full stop, the car put itself into park and shut off completely.

The main head unit for the infotainment system, specifically the software. Upon failing a software update in August 2024, the vehicle started switching itself from English to Italian, from Standard to Metric units, the high beams would no longer function, the auto locking doors after 15mph would no longer work, the emergency pedestrian sensing braking was turned off, the entire infotainment screen randomly shuts off and comes back on as well. Without readily available high beams my ability to see further distances at night was diminished. 2)The uninitiated change in language and units of measure made it more difficult to verify vehicle speed and other important settings with intervention to return the system to English. 3) Largest concern, auto locks not turning on, without notifying the driver, left my young children at risk of opening the back doors and falling out of the vehicle at high speeds. The dealership has tried to fix this twice, they have updated the software to current version and reset the system. They also reset the customer programmable features, which corrected the issue with the high beams, but the other issues with software remain, including the auto locks at speed, language change, units change and screen shutting off and on. I have also contacted Jeep customer service, they do not have a remedy in place and verified the software is up to date. After reviewing Jeep Wagoneer forums, this is effecting many owners of the Wagoneer after that fall 2024 update, and all the dealerships are scratching their heads. But without autolocks at speed, this is a big issue. No warning lights came on to let me know, and the bug seems to be in all software versions for the Wagoneer from Fall 2024 to current.

For the third summer in a row, this vehicle has had a "hybrid/battery/engine" issue which has caused the vehicle to stop in the middle of traffic, specifically at start/stop intersections during high traffic times - the first time was on a vacation road trip about 600 miles away from home, the second time was in town while we had our three kids in the vehicle, and this most recent time thankfully I was alone driving home from work in rush hour. The vehicle shuts off, battery and check engine lights are illuminated and the vehicle must be stopped, restarted, and turned back on in order to move away from the middle of traffic. This is the third incident of this happening with Jeep warranty covering the first two repairs due to it being the hybrid/battery system. I am now waiting for two weeks before the dealer can even diagnoze the issue to undrstand what our next steps might be.