2011 JEEP WRANGLER Complaints

RANDOMLY WHILE DRIVING WIPERS, LIGHTS LOCKS AND HORN WILL OPERATE. THIS ALSO HAPPENS SOMETIMES WHEN THE DOORS ARE OPENED WHILE STATIONARY. IT HAS BECOME PROGRESSIVELY FREQUENT. I BELIEVE IT TO BE THE TIPM BASED ON THOUSANDS OF OTHER COMPLAINTS.

EVERY TIME I FILL UP MY GAS TANK IT CLICKS ONCE TO SHUT OFF AND THEN FUEL COMES SHOOTING OUT LIKE A GEYSER. I HAVE TRIED PUMPING SLOWLY AND ALL DIFFERENT POSITIONS WITH NOZZLE AND THAT DOESN'T HELP. A HUGE AMOUNT OF GASOLINE SPITS OUT EVERYWHERE.

FRONT END: I REPLACED TRACK BAR AND STEERING DAMPER AT 27,221 MILES ON THE VEHICLE. BAR BENT UNDER NORMAL DRIVING AND ROAD CONDITIONS WHICH IS UPON PAVED ROADS. THIS CAR DOESN'T GO OFF ROAD AND I REPLACED A PART THAT SHOULD LAST FOR WELL OVER THIS SHORT MILEAGE LIFE. IN THE SERVICE END OF THE BUSINESS (AT THE JEEP DEALER) THIS WAS CALLED "THE TIRE DEATH ROLL" FOR WHEN THIS HAPPENS ALL MANOR OF VEHICLE CONTROL IS MINIMAL. I EXPERIENCED THIS 3 TIMES UPON MY DRIVE OUT OF TOWN FOR A TRIP AS I WAS AT HIGHWAY SPEEDS AND THIS WOULD HAPPEN AS I MADE CONNECTIONS FROM ONE FREEWAY SYSTEM TO ANOTHER. I TOOK THE CAR IN TO FIND OUT WHAT WAS WRONG SO IT COULD BE FIXED AND THEN FINISHED MY TRIP. I HAVE REPORTED THIS TO THE FIAT CHRYSLER GROUP TO REIMBURSE ME FOR THE COSTS ASSOCIATED FOR FIXING AN INFERIOR PART. THERE RESPONSE WAS SINCE I DIDN'T PURCHASE AN "EXTENDED VEHICLE WARRANTY: IT'S NOT THEIR PROBLEM. I HAVE GONE OUT TO GOOGLE "TIRE DEATH ROLL" ON JEEPS AND IT SEEMS PRETTY COMMON, WHICH SEEMS PRETTY NEGLIGENT ON THEIR END. IF IT'S A "KNOW ISSUE", THEN WHEN CAR COME IN FOR SERVICE OR RECALLS THEY SHOULD LOOK AT THE "BAR AND DAMPER" SINCE IT SEEMS TO DIE PRETTY QUICKLY IN JEEPS AND NEED TO BE REPLACED COMMONLY. THIS REMINDS ME OF THE EXPLORER AND IT "ISSUES FOR MANY YEARS". I TOLD THE FIAT CASE WORKER" THAT THE CAR ONLY HAS 27,221 MILES ON IT. YES THE CAR IS 6 YEARS OLD BUT RARELY DRIVEN, AND FRONT END STEERING PARTS SHOULD LAST LONGER THAN WHAT I EXPERIENCED, EXTENDED WARRANTY OR NOT. NO ONE WANT TO EXPERIENCE LOSS OF VEHICLE CONTROL ON A HIGHWAY RAMP AT 50 OR 60 MILES AND HOUR ON A SMOOTH CURVE IN THE ROAD. THIS "TIRE DEATH ROLL" EXPERIENCE HAPPENS WHEN THE CAR IS BEING DRIVEN ON A HIGHWAY IN MY INSTANCE, NOT WHEN ONE TURNS AT INTERSECTION LIGHTS.

MY 2011 JEEP WRANGLER OVERFLOWS GASOLINE EVERYTIME I FILL UP AT THE PUMP AND I'M FINDING OUT THAT I'M NOT THE ONLY ONE, WHILE JEEP DENIES IT! I SPOKE WITH THE EPA AND THEY ASK ME TO ALSO MAKE YOU AWARE OF IT. I HAVE PAID FOR IT TO BE "REPAIRED" AT THE DEALERSHIP ON 2 OCCASIONS AND IT STILL CONTINUES. I LIVE IN NJ AND YOU CAN NOT PUMP YOUR OWN GAS (BESIDES I'M HANDICAPPED), SO IT'S OUT OF MY CONTROL AND MY CAR AND OUR ENVIRONMENT IS GETTING RUINED FROM GASOLINE. I CAN ONLY IMAGINE THE MANY OTHER JEEP WRANGLERS THAT ARE DESTROYING OUR ENVIRONMENT WITH THE SPILLED GAS! I SUBMITTED A PICTURE, BUT I WISH IT COULD BE ONE OF THE SEVERAL VIDEOS I TOOK. PLEASE HELP US!

MY AIRBAG WARNING LIGHT HAS BEEN RANDOMLY COMING ON WHILE DRIVING. I RESEARCHED THE TOPIC TO FIND OUT THAT THE CLOCKSPRING WAS OFTEN THE CAUSE OF THIS. I FILLED OUT A COMPLAINT MENTIONING THE CLOCKSPRING. SHORTLY AFTER, AND PERHAPS COINCIDENTALLY, I RECEIVED NOTICE FROM CHRYSLER THAT MY CLOCKSPRING WARRANTY HAD BEEN EXTENDED TO 15 YEARS/UNLIMITED MILES. I TOOK THE WRANGLER INTO THE DEALER AND DIAGNOSTICS SUGGESTED THEY NEEDED TO CHANGE THE ORC (OCCUPANT RESTRAINT CONTROLLER) MODULE. I ASKED THEM TO HOLD OFF ON THE REPAIR AND I WOULD DO SOME RESEARCH. THAT IS MY CURRENT STATUS.

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I'VE TAKEN MY JEEP IN TO THE DEALERS SINCE THE RECALL AND THE DEALERSHIP IS TELLING ME THAT THERE IS NO REMEDY TO THE PROBLEM. IT'S BEEN OVER 6 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE IT REPLACED, OR REPAIRED BEFORE DEVASTATING HAPPENS.

BRAKE PEDAL ISSUE. BRAKES ARE NEW, BUT PEDAL IS SOFT. CREATES A STOPPING ISSUE AS IT IS DIFFICULT TO DETERMINE AND TIME THE STOPPING DISTANCE WITHOUT INCREASING BRAKING PRESSURE. HAPPENS AT ALL SPEEDS, BUT MOST NOTICEABLE AT LOW SPEEDS BELOW 30MPH.

WATER LEAKING FROM A PILLARS ONTO THE FLOOR. WET CARPET/MATS CAUSING FOOT TO INVOLUNTARILY SLIP WHEN SWITCHING PEDALS. HAPPENS IN RAINY WEATHER, WHICH IS ALREADY DANGEROUS WITHOUT THIS ISSUE. MAJOR SAFETY AND HEALTH HAZARD (IF MOLD BEGIN TO FORM).

TAKATA RECALL (RECALL DATE JULY 1, 2016) OF RECALL NUMBER S43 FOR A FRONT PASSENGER AIRBAG, AND I HAVE CALLED JEEP/MOPAR ON AT LEAST 3 OCCASIONS. ON THE LAST CALL THEY ASSURED ME THAT I WOULD HAVE THE AIRBAG INFLATOR REPLACED ON OR ABOUT JANUARY 31, 2017. THERE WILL MOST CERTAINLY BE A RECORDING OF THIS CALL, WHICH WAS ON OR ABOUT DECEMBER 24, 2016. ON FEBRUARY 17, I AGAIN CALLED MOPAR AT 1-800-853-1403, AND WAS TOLD BY [XXX] (EMPLOYEE/[XXX] NUMBER RI183) THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH 31, 2017. I AM IN ONE OF THE HOTTEST AND MOST HUMID AREAS OF THE USA, SOUTHWEST FLORIDA, AND MY VEHICLE, A JEEP WRANGLER UNLIMITED, VIN # [XXX], IS A 2011 MODEL, SO IT IS AMONG THE OLDER VEHICLES IN THE RECALL. I ASKED THE CALL CENTER REPRESENTATIVE NAMED ABOVE TO TRANSFER ME TO A SUPERVISOR, AND FIRST SHE TOLD ME THAT NO SUPERVISOR WAS AVAILABLE, THEM THAT NO SUPERVISOR COULD BE LOCATED, THAN THAT THE SUPERVISOR WAS IN A MEETING. SHE SAID I WOULD HAVE TO RECEIVE A CALL-BACK, OR I COULD HOLD. I WAS ON A CELL PHONE, SO I ASKED FOR A CALL-BACK. THAT WAS AT ABOUT 10:30 IN THE MORNING AND I DID NOT RECEIVE A CALL AT ALL THAT DAY. AUTO MAKERS CAN, WITH IMPUNITY, CONTINUE TO PUT AIRBAGS AND SENSORS IN NEW VEHICLES, AND CONTINUE TO SELL THEM, WHILE NOT STANDING BEHIND THOSE THEY HAVE ALREADY SOLD. SENSORS NEEDED FOR THOSE CONSUMERS WHO PREVIOUSLY PUT THEIR TRUST IN THIS COMPONENT MANUFACTURER AND IN JEEP. I AM ASKING FOR YOUR HELP, AS I DON'T EXPECT TO GET A RETURN CALL AS I WAS PROMISED, AND I DO EXPECT THAT WHEN I CALL AGAIN, MOPAR WILL WALK BACK THE PROMISE OF A MARCH 31, 2017 PARTS ARRIVAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR