2011 JEEP WRANGLER Complaints

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE TURNING THE VEHICLE, THE TIRES SEIZED AND CAUSED THE VEHICLE TO STOP INDEPENDENTLY. IN ADDITION, THE VEHICLE MADE AN ABNORMAL NOISE ONCE SHIFTED INTO DRIVE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

FOR THE PAST 2 YEARS THE PASSENGER AIRBAG LIGHT HAS BEEN ILLUMINATE ON MY DASH. I DO NOT KNOW WHY THIS IS. IT TURNS ON/OFF RANDOMLY WETHER SOMEONE IS SITTING IN THE PASSENGER SEAT OR NOT. ADDITIONALLY FOR THE PAST 3 YEARS OR SO THE FUNCTIONS/BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL GO IN/OUT OF FUNCTION. FOR THE MOST PART THEY DON'T WORK 99% OF THE TIME. IT DOESN'T AFFECT THE DRIVING OR ANYTHING DANGEROUS BUT IT IS ANNOYING THAT THESE BUTTONS DON'T WORK MOST OF THE TIME. AS FAR AS THE PASSENGER AIRBAG LIGHT, THIS CONCERNS ME SHOULD THERE BE SOME SORT OF ACCIDENT. I HAVE LOOKED INTO THIS AND PEOPLE HAVE SPENT A GOOD AMOUNT OF MONEY AND THE LIGHT STILL IS ON. I SAW THAT IN JUNE, 2015 AND INVESTIGATION WAS STARTED REGARDING THIS AND WANTED TO PUT IN MY TWO CENTS. I HOPE THAT A SOLUTION IS FOUND FOR THIS.

CLOCK SPRING FAILED CAUSING THE AIRBAG TO STOP FUNCTIONING. THIS HAS ALREADY BEEN RECALLED IN THE 2011 RIGHT HAND STEER VEHICLES AND IN THE 2008-2010 MODEL YEAR LEFT AND RIGHT HAND STEER WRANGLERS APPARENTLY IT IS STILL A PROBLEM

MY AIRBAG LIGHT CAME ON IN MY 2011 JEEP RUBICON. A RECALL WAS ISSUED TWO DAYS AFTER I CALLED BOTH CHRYSLER AND BY DEALERSHIP COMPLAINING ABOUT MY ISSUE. I WAS TOLD THAT I WAS BASICALLY ON MY OWN TO COVER THE COST OF THE REPLACEMENT CLOCKSPRING. RECALL INFORMATION "(FCA US LLC) IS RECALLING 394,258 MODEL YEAR 2007-2010 JEEP WRANGLER JK VEHICLES MANUFACTURED MARCH 2, 2006, TO AUGUST 13, 2010." THIS DOES NOT COVER MY 2011 JEEP WHICH WAS MANUFACTURED SEPTEMBER 2010. A MONTH FROM THE CUT OFF DATE. MY JEEP HAS THE SAME ENGINE AS THE THE 2010S UNLIKE THE LATER BUILD 2011 JEEPS. IT ALSO HAS THE SAME EXACT CLOCKSPRING AS WELL.

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED SPORADICALLY AND CHIMED. THE CHIME INDICATED THAT THE AIR BAG NEEDED TO BE DEPLOYED; HOWEVER, THE AIR BAG NEVER DEPLOYED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE MANUFACTURER STATED THAT BECAUSE THE RECALL INDICATED A RIGHT-HAND DRIVE AND THE CONTACT HAD A LEFT-HAND DRIVE, THE REPAIR WAS NOT COVERED UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 83,454.

AIR BAG LIGHT GOING ON AND OFF EVER 2-4 MINUTES WITH A CHIME EACH TIME. LIGHT GOES ON AND OF WEATHER IN MOTION OR AT A STANDSTILL. HAD MECHANIC SCAN FOR OBD CODES. CODE CAME BACK AS B1B02 CLOCK SPRING FAILURE. RHD JEEPS HAVE BEEN RECALLED FOR THIS EXACT ISSUE BUT NOT LHD. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED TO ALL WRANGLERS OF THESE YEARS AND NOT JUST THE RHD.

THE CLOCKSPRING ON MY 2011 JEEP WRANGLER (LEFT HANDED DRIVE) HAS FAILED CAUSING THE AIRBAGS TO BECOME DYSFUNCTIONAL AND AIRBAG LIGHT TO ENGAGE. FCA HAS RECALLED RIGHT HANDED DRIVE JEEP WRANGLERS 2007-2012 UNDER THE ATTACHED RECALL NOTIFICATION. FCA HAS ALSO RECALLED 2007 LHD JEEP WRANGLERS FOR THIS SAME ISSUE. THE ROOT CAUSE OF THESE RECALLS WAS DETERMINED TO BE DUST ACCUMULATION IN THE GREASE OF THE CLOCKSPRING AS SEEN IN THE ATTACHED RECALL NOTIFICATION. THE CLOCKSPRING PART IN BOTH LHD AND RHD VARIATIONS OF THIS MODEL JEEP WRANGLER INCLUDE A SIMILAR, IF NOT THE SAME, CLOCKSPRING PART. THE AMOUNT OF DUST THAT A JEEP WRANGLER IS SUBJECT TO DOES NOT CORRELATE TO THE POSITION OF THE STEERING WHEEL AND CLOCKSPRING. I WOULD SUSPECT THAT A VEHICLE WITH LESS THAT 70,000 MILES AND 5 YEARS OF USE SHOULD NOT HAVE AIRBAG FAILURE. I HAVE CONTACTED MY LOCAL JEEP DEALERSHIP WHICH THEN INSTRUCTED ME TO CONTACT THE FCA JEEP WARRANTY/RECALL 800 NUMBER IN ADDITION TO THE FCA HEADQUARTER'S 800 NUMBER. AFTER SPEAKING WITH A REPRESENTATIVE AT THE FCA HEADQUARTERS HOTLINE I WAS TOLD THAT THE RECALL DOES NOT APPLY TO MY LHD 2011 JEEP WRANGLER AND THE REPAIR WAS TO BE MADE FROM OUT OF MY POCKET. AS OF JUNE 2015 THERE HAS BEEN AN OPEN INVESTIGATION INTO THIS ISSUE FOR LHD JEEP WRANGLERS AS SEEN IN THE LINK BELOW. HTTP://WWW.DETROITNEWS.COM/STORY/BUSINESS/AUTOS/CHRYSLER/2015/06/23/NHTSA-PROBE-JEEP-WRANGLER/29150093/

THE ENGINE CUNSUMES OIL AT A VERY HIGH RATE! TOLD 1 QUART EVERY 1,000 BY THE DEALERSHIP! IN AUGUST 2013 WHILE DRIVING ON A HIGHWAY I HAD A ROD BARING SNAP AND SHOOT METAL CHIPS INTO THE OIL PAN AT 52,000, THE WHOLE ENGINE LOCKED UP AND NEEDED REPLACED. ON MAY 7TH 2016, AGAIN DRIVING ON THE HIGHWAY AT 56,000 MILES ON THE NEW ENGINE, SAME EXACT THING ROD BARING SNAPPED, METAL HIPS INTO THE OIL PAN, ENGINE LOCKED UP AND NEEDED REPLACE! THE DEALERSHIP INSPECTED THE OIL PAN AND I WAS TOLD THERE WAS ABSOLUTELY NO NEGLECT ON MY PART! I ALWAYS HAS THE OIL CHANGED BETWEEN 3,000-5,000 MILES.. I WAS TOLD BY THE DEALERSHIP THIS IS A COMMON ISSUE. I CAN NOT BELIEVE THIS ENGINE HAS NOT BEEN TOTALLY RECALLED!!

THE VEHICLE DISPLAYS AN AIRBAG WARNING LIGHT AND CHIME THAT MAY INDICATE A FAILURE OF THE CLOCKSPRING WIRING IN THE DRIVERS SIDE AIR BAG CIRCUIT. ODI INVESTIGATED THE RHD (RIGHT HAND DRIVE) WRANGLER FOR A CLOCKSPRING ISSUE UNDER PE11-019 WHICH LED TO NHTSA RECALL 11V258 ON MODEL YEAR (MY) 2008-2012 RHD WRANGLERS AS WELL AS AN EXTENDED WARRANTY CAMPAIGN ON MY 2007 LHD WRANGLER VEHICLES. CURRENT INVESTIGATION: PE 15-025 HAS THE SAME SYMPTOM AS MY LHD WRANGLER.

ON MY 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007-2012 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008-2012 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING."