2011 JEEP WRANGLER Complaints

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE SHIFTING INTO REVERSE, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING AND DRIVER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE DRIVER SIDE AIR BAG WAS DEACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,903.

WHILE FRWY. DRIVING AT APPROX. 72 MPH / 2600 RPMS AND WITHOUT WARNING OR INDICATION OF MALFUNCTION, WE HEARD A POP, AND IMMEDIATELY NOTICED SMOKE COMING FROM THE VEHICLE. THE DRIVER MANEUVERED THE VEHICLE TO THE RIGHT SHOULDER. UPON EXITING THE VEHICLE I NOTICED SMOKE AND FLAMES COMING FROM THE UNDERSIDE AND ENGINE COMPARTMENT. MY FAMILY IMMEDIATELY EXITED THE VEHICLE AND I USED A FIRE EXTINGUISHER TO EXTINGUISHED THE FIRE THAT WAS ENGULFING THE ENGINE COMPARTMENT AND UNDERCARRIAGE OF THE JEEP. AFTER EXTINGUISHING THE FIRE, I WAS ABLE TO INSPECT THE VEHICLE. I NOTICED A LARGE HOLE IN THE LOWER ENGINE BLOCK JUST BEHIND THE OIL PAN ON THE PASSENGER SIDE. ADDITIONALLY, THE METAL HEAT SHIELD THAT SITS JUST TO THE SIDE OF THE ENGINE WAS BENT BACKWARD. IT APPEARS THAT THE ENGINE MALFUNCTIONED AND THREW A BEARING OR OTHER ENGINE PART THROUGH THE OUTER MOTOR CASING RELEASING OIL AND CAUSING THE RESULTANT FIRE AND DAMAGE. HOWEVER, I CAN NOT RULE OUT A COMPUTER MALFUNCTION RESULTING IN ENGINE FAILURE VS. PURE MECHANICAL ENGINE FAILURE. IT HAS BEEN OVER TWO WEEKS SINCE THE INCIDENT AND CHRYSLER HAS JUST INFORMED ME THEY WILL NOT COVER THE REPAIRS UNDER THE EXISTING 5 YEAR/50,000 MILE DRIVE TRAIN WARRANTY THAT HAD NOT EXPIRED AND WAS PROVIDED AS PART OF THE ORIGINAL PURCHASE AGREEMENT IN JULY 2011. THEIR RESPONSE WAS "WE HAVE HAD THE OPPORTUNITY TO REVIEW THE INSPECTION REPORT AND MUST INFORM YOU THAT WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY."

THE AIR BAG LIGHT HAS BEEN TURNING ON AND OFF, IT IS MOSTLY ON. THE DEALERSHIP TOLD ME IT WAS THE "CLOCKSPRING" AND IT WOULD BE ABOUT $500 TO REPAIR. I DECLINED TO REPAIR BECAUSE I CANNOT AFFORD IT RIGHT NOW.

WHEN FILING THE GAS TANK WHEN THE PUMP SHUTS OFF THERE IS FUEL THAT COMES BACK OUT OF THE TANK. HAPPENS EVERY TIME THE TANK IS FILLED TO FULL.

ON MY 2011 JEEP WRANGLER RUBICON UNLIMITED (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007 AND NEWER JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING.

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE HORN AND THE CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A PREVIOUS RECALL ON FOR THE RIGHT-HAND DRIVE VEHICLES. THE CONTACT'S VEHICLE WAS A LEFT-HAND DRIVE, WHICH EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

JEEP GOES INTO A DEATH WOBBLE AT HIGHWAY SPEED WITH NO WARNING VERY DIFFICULT TO HANDLE, MUST DECREASE SPEED DRASTICALLY OR PULL OFF ROAD TOGET JEEP BACK UNDER CONTROL

I WAS DRIVING MY 2011 JEEP WRANGLER ABOUT 5-8 MPH WHEN I HEARD A POP TYPE OF NOISE. I THEN SAW A FLAME UNDER THE HOOD ON THE PASSENGER SIDE. ALL OF A SUDDEN, MY THROTTLE LOCKED UP AND MY CAR WOULDNT STOP. I HAD BOTH FEET ON THE BRAKES, BUT MY TIRES KEPT SPINNING. MY ELECTRICAL WAS LOCKED UP AND I COULDNT GET THE JEEP OUT OF DRIVE AND INTO PARK. MY BOYFRIEND RAN OVER, JUMPED IN THE PASSENGER SIDE TO TRY TO GET THE JEEP INTO PARK, AS I COULDNT GET IT TO MOVE. HE FRACTURED HIS HAND IN TWO PLACES GETTING THE GEARSHIFT TO GO INTO PARK. AT THIS POINT THERE WAS BLACK SMOKE COMING FROM THE UNDER THE HOOD. HE WAS FINALLY ABLE TO GET IT INTO PARK. AT THAT POINT HE HELPED PULL ME OUT THE PASSENGER SIDE OF THE JEEP AS THE FIRE/FLAMES WERE STARTING TO COME THRU THE DASHBOARD INTO THE INSIDE OF THE JEEP. IT TOOK ABOUT AN HOUR TO GET THE FIRE OUT, THEN APPROX. 15-20 MIN LATER THE FIRE STARTED AGAIN ON THE PASSENGER SIDE.

INITIALLY THE STEERING WHEEL CONTROL BUTTONS FRO THE COMPUTER WOULD NOT FUNCTION. THEN LOST THE FOLLOWING: INTERIOR LIGHTS, ALL SWITCHES IN THE SWITCH BANK, HEATED SEATS, ELECTRONIC TRACTION CONTROL, HILL DESCENT ETC. STOPPED WORKING. DEALER CHECKED IT OUT SAID THAT IT WAS A BAD TIPM. IT IS GOING TO COST $850 TO REPLACE BUT IT IS ON NATIONAL BACK ORDER, SO NO ESTIMATION AS TO WHEN IT COULD BE REPLACED. THIS UNIT CONTROLS EVERYTHING FROM THE FUEL PUMP TO THE AIR BAGS AND THE DEALER SAID THAT ANY OF THAT COULD STOP WORKING AT ANY MINUTE. *TR