2011 JEEP WRANGLER Complaints

View complaints related to 2011 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP WRANGLER
    - Indianapolis, IN

    1. Battery, then alternator, now powertrain control module. 2. Yes, could have been stuck on one of the busiest roads in town. 3. Driving home from work and noticed my radio went off and the noticed lights flashing on my dashboard. My car was chugging so pulled off the road. Once on the side, it just shut down. Tried to restart and nothing happened. Called AAA and they said I needed a new battery and told me my alternator was in the danger mode. Took my jeep to a car repair service and told me they had to replace the alternator, but that this a common problem with my year jeep and it still won't be fixed and battery will still die again because the powertrain control module needs to be replaced. Gave me documents that show the number of jeeps brought into their service center with the same problem. Can't get into a jeep dealership for service until August 29, 2 2024. 4. The engine light has been on for a long time but everyone told me it wasn't anything to worry about, a electronic issue. Low tire light would come on and off at various times for a few years and tires would not be low. Also, my passenger side airbag light comes on and off all the time in the past 6 months. I believe this was a recall and was supposed to be fixed. Obviously this has all been part of the powertrain control module not working correctly. All other lights that came on when my battery died never came on before that incident.

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Wetumpka, AL

    The contact owns a 2011 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, he heard an abnormal whistling sound emanating from the engine compartment, after which he observed smoke emanating from the engine compartment, prompting him to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the smoke was coming from the alternator, which seemed to be receiving power even though the vehicle was turned off, prompting the contact to disconnect the battery. Upon disconnecting the battery, the smoke dissipated. No warning lights were illuminated. The vehicle was taken to an independent mechanic but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP WRANGLER
    - San Diego, CA

    The horn, cruise control and radio controls on the steering wheel don't work. The dealership has advised that this repair will cost $1,400 plus if it is not covered by a recall. The diagnostic does not show any codes, but the general consensus is that the symptoms are caused by a failed clock spring. I bought the jeep in this condition.

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Sweet home, OR

    The steering wheel clock spring has gone bad leaving no power to the electronics of the steering wheel making me question if the driver airbag works at all now. my passenger air bag is a bomb according to that recall and my driver is now faulty because of clock spring if I get in a wreck I'd be seriously injured or dead. do better jeep

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Round Rock, TX

    Replaced the master cylinder for brakes and it worked for about 8 months then started leaking. More and more fluid was leaking and the brakes became very soft. Decided to replace the master cylinder again and upon inspection of the unit that was failing found that the manufacturing process had damaged the reservoir seals and nipples and it finally gave way to the leak. I tried reaching out to the manufacture but was told I would be contacted but nothing came of it. I have tried to repeatedly get in touch with them to no avail. I fear for anyone else having one of these poor workmanship master cylinders in their vehicle. Could have been a lot worse.

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Trion, GA

    Airbag light is on dealer put clockspring in and still on dealer said there was a recall on 2011 Jeep Wrangler but only right handed vehicles and mine is left handed

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - BLOOMINGTON, IL

    (1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. There is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Rehoboth Beach, DE

    The check-valve nipple on the gas tank of my 2011 Jeep Wrangler is broken. You can see it and smell the gas vapors leaking from this nipple. The vehicle has 86K miles. The Jeep failed our Delaware state inspection because the check engine light came on. The Jeep smells like gas and in addition to harmful vapors, it is a serious safety issue and an explosion danger. Two service stations attempted to fix this without success. The error code is P0455 for an emissions leak. The most recent service station ordered several previously-owned Jeep gas tanks but they all had this same failure. They next ordered a new gas tank from Jeep which was out of stock for several months, indicating they can not keep up with the demand for these failing nipples. When the new gas tank finally came in, this same nipple was broken and this was a brand new gas tank. If you go on line, you will see this is a common problem and a safety issue. As a former engineer for Ford Motor Company, it is clear Jeep has a design flaw that will break and cause a safety risk to customers. The material is wrong for this application, and there is not enough strain relief where this nipple is located. It will inevitably break on all Jeeps at some point in time causing this safety risk. I told the service station that there is no reason to replace the gas tank because this nipple will simply fail again. They have other Jeeps they are working on with this same problem so had no problem canceling my service request. Please address this problem with Jeep before someone is injured or killed.

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - GULFPORT, MS

    The clutch. I was driving down the freeway and the clutch went out. Yes, Champion Jeep Dodge confirm the clutch system went out. Yes, I was told they do not cover the clutch. There was no one he signed symptoms or problems. I did take it back to AutoNation on 2 other occasion complaining about the brakes and the emergency. I have had this vehicle less than 7 months and had nothing but problems. I paid Auto Nation $6,500 for this Lemon vehicle & purchase the extend warranty plus, because I was told if anything breaks down with this vehicle, I would be covered bumper to bumper on this vehicle within the 2-year time period, under this extended warranty plus. Todd told me It would cover everything under the warranty and specifically the clutch, transmission, motor & electronics. My brother asked Todd several times precisely about the clutch and was told yes with the extended warranty plus, it covers everything major on this vehicle. With the Extended Warranties Plus, You ARE COVERED BUMPER to BUMPER, this is the most comprehensive coverage. NOW, I am asking you to put me in another vehicle until you get this figured out. I am requesting Auto Nation to get me in another vehicle, because I believe this is a LEMON vehicle and I am tired of all the problems with this truck. If you can assure me that Y'all is going to handle this ongoing problem with my Jeep. This Jeep was at Delta World Tire June 13 – 19 and then I transferred to Champion Chrysler Dodge Jeep on the 19th of June waiting for approval. Auto Nation extended warranty denied claim on vehicle (Denial Reason for the Case [XXX]). Delta World tire was the Preferred shop but was behind in workload and short on mechanics. So, I had to tow it to Champion Jeep Dodge. So please let me know how much longer it is going to take to decide what you all going to do about the LEMON vehicle you sold me and when to come over to Mobile and pick up another vehicle. I Anticipate and answer immediately! I have a letter I wrote INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Clinton, MD

    In 2013 and 2014 my wife complained of the jeep having the "death wobble" on several occasions when she hit a bump on the highway at speeds of 40 MPH or higher. She would slow down to less than 10 mph for the wobbling to stop. The dealership attempted to determine what the issue was but was not able to find anything wrong. We had the same issue with our 2008 wrangler, and after paying over two thousand dollars in vain attempts to have the problem resolved, and a couple of issues caused by poor workmanship by the dealer, we traded that car in for the 2011 model. My wife seldom drove the jeep for the next few years due to terminal illness. I started driving it regularly in 2020 and found that the same condition was still occurring. While it does not happen every time I hit a bump at speeds above 40mph. it is occurring more often and more intensely. As a result of the intensity of the vibrations, I no longer will drive the jeep above 40 mph. It is my opinion that since this issue has been a problem for several models of jeeps over the past few years, it should be repaired by Chrysler/Jeep at no cost to the owners. This sudden vibration has probably caused accidents especially when one has to slow down suddenly, and should be considered a safety hazard.This has been happening with this jeep since at least March of 2014.

    Source: NHTSA WEB SITE