2012 JEEP WRANGLER Complaints

View complaints related to 2012 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 810 complaints submitted for the 2012 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 JEEP WRANGLER
    - LONG JETTY NSW, AP

    3RD GEAR DROPS INTO 4TH GEAR VERY EASILY AT TIMES WHEN STANDING STILL. IN 4WD LOW IF YOU THINK YOU IN NEUTRAL BUT ARE IN 4TH GEAR WHEN RELEASING THE CLUTCH WHICH MAKES THE VEHICLE DRIVE FORWARD. THIS COULD BE LIFE THREATENING.

    Source: NHTSA WEB SITE
  • 2012 JEEP WRANGLER
    - NAPERVILLE, IL

    TIPM FAILURE. FAILURE ALSO AFFECTED STARTER AND STEERING MODULE. INITIALLY VEHICLES LIGHTS AND HORN WOULD GO ON WITHOUT VEHICLE TURNED ON. DOORS LOCK AND UNLOCK BY THEMSELVES. AC AND HEATER WOULD SHUT DOWN AND RESTART. ON THESE INSTANCES, DEALERSHIP WAS ADVISED, I WAS TOLD THAT IT WAS A CODE PROBLEM AND CODES WERE RESET. LATELY VEHICLE WOULD DOWNSHIFT TO FIRST GEAR AT BOTH HIGH AND SLOW SPEEDS CAUSING A HAZARD IN TRAFFIC. FROM A START POSITION VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR. VEHICLE ENGINE WOULD DIE OUT IN TRAFFIC OR TURNOVER THEN DIE OUT AS IF FUEL PUMP WAS FAILING. INSTRUMENTATION PANEL WOULD FLASH AND MALFUNCTION NOT ALLOWING DRIVER TO SEE WHAT GEAR INDICATION WAS SHOWING. VEHICLE POWER STEERING WOULD FAIL AT VARIOUS SPEEDS CAUSING DANGEROUS SITUATIONS. LAST INSTANCE THE VEHICLE WAS TOWED TO DEALERSHIP DUE TO THE UNSAFE CONDITIONS. DEALERSHIP AND CHRYSLER ADVISED. REMEDY FROM EACH IS "WE ARE LOOKING FOR PARTS, DO NOT KNOW WHEN OR CAN GIVE YOU A REPAIR DATE. VEHICLE HAS BEEN AT DEALER SINCE BEING TOWED IN. CHRYSLER REFUSES TO GIVE ANY ASSISTANCE. INITIAL COST OF REPAIR QUOTED AT $1100.00+. OWNER REFUSED TO PAY THIS AMOUNT SINCE IT IS A KNOWN PROBLEM WITH CHRYSLER PRODUCTS. DEALERSHIP WILL LOWER COSTS TO $250.00. STILL UNACCEPTABLE DUE TO CHRYSLERS REFUSAL TO ADMIT A PROBLEM THAT THEY ARE AWARE OF AND HAVE HAD A PREVIOUS RECALL FOR ONLY AFTER THREAT OF LAWSUIT. BUT THEY HAVE LIMITED IT TO ONLY SPECIFIC MODELS AND YEARS. PROBLEM GOES BACK TO 2007. VEHICLE IN WITH THIS PROBLEM IS A HAZARD AND DANGEROUS TO DRIVE AT ANY SPEEDS. NO OFFER OF VEHICLE ASSISTANCE WHILE WAITING TO SEE WHEN VEHICLE CAN BE PUT BACK INTO USE.

    Source: NHTSA WEB SITE
  • 2012 JEEP WRANGLER
    - JACKSONVILLE, NC

    TIPM FAILURE. THE TIPM NEEDED TO BE REPLACED BECAUSE IT WASN'T OPERATING THE ENGINE COOLING FAN (RADIATOR FAN). THE COOLING FAN MODULE ALSO HAD TO BE REPLACED. I UNDERSTAND A FAILED TIPM COULD CAUSE AIRBAGS TO DEPLOY INADVERTENTLY, WINDOW OPENING FAILURE, RANDOM HORN ALARMS, STABILITY CONTROL PROBLEMS, AND MORE. AN ENGINE TROUBLE LIGHT CAME ON WHILE DRIVING. THE DEALERSHIP EXPLAINED THE POWER DISTRIBUTION MODULE (PART NUMBER 68244883AA) AND THE COOLING FAN MODULE (PART NUMBER 68143894AB) HAD TO BE REPLACED BECAUSE THEY HAD FAILED.

    Source: NHTSA WEB SITE
  • 2012 JEEP WRANGLER
    - TUCSON, AZ

    2012 JEEP WRANGLER WAS PUT IN NEUTRAL AND STARTED WITH THE EBRAKE UP. I LET UP ON THE CLUTCH AS I EXITED THE VEHICLE. AS SOON AS MY FEET HIT THE GROUND, THE VEHICLE ACCELERATED AT FULL SPEED AND DROVE 60 FT, CRASHING COMPLETELY THROUGH THE GARAGE DOOR AND RIPPING IT OFF. JEEP CLAIMS THAT THE VEHICLE IS IN PROPERLY FUNCTIONING CONDITION SINCE THEY CANNOT REPEAT THIS INDEPENDENT ACCELERATION.

    Source: NHTSA WEB SITE
  • 2012 JEEP WRANGLER
    - KERNERSVILLE, NC

    12 JKRU 52,000 MILES. IT FIRST HAPPENED AT NIGHT WHILE WIFE WAS DRIVING ON INTERSTATE JEEP WENT CRAZY MODE ALL LIGHTS IN CLUSTER ILLUMINATED WARNING LIGHTS FLASHING AND WITH HOT OIL MSG, WARNING DINGS GOING OFF, HEARD ELECTRIC FAN RUNNING . IT SEEMED THAT NOTHING WAS CONTROLLABLE, AUTO TRANS WENT INTO AND WOULD NOT SHIFT OUT OF FIRST GEAR. SCARED THE HELL OUT OF MY WIFE. GOT HOME AFTER SHUT OFF I TRIED TO RESTART BUT NOTHING HAPPENED. I DISCONNECTED BATTERY TO RESET CPU THAT DID NOT WORK. I STOPPED BY AUTO ZONE TO GET CODES SCANNED . THEY TOLD ME EVERY SYSTEM WAS REPORTING FAILURE AND NEEDS TO GO TO DEALER. AFTER RESTART EVERY THING WAS NORMAL. AFTER 100 YARDS DOWN THE STREET IT ALL HAPPENED AGAIN. PULLED INTO STORE PARKING LOT, TURNED JEEP OFF AND WOULD NOT RESTART TILL 4TH TRY. DROVE IT STRAIT TO DEALER IN FIRST GEAR WITH ALL. THEY SAID THAT IT WAS TIPM AND NOT UNDER WARRANTY, GAVE MA A RENTAL CAR FOR 10 DAYS BECAUSE PART IS ON BACK ORDER. AFTER 10 DAYS CHRYSLER QUIT PAYING FOR RENTAL CAR AND STILL HAVE NO PART TO FIX JEEP IT HAS BEEN 16 DAYS. I GUESS THERE ARE ALOT OF FAILURES FOR THE TIPM CAUSING BACK ORDER AND DO NOT KNOW WHEN THEY WILL GET ONE.

    Source: NHTSA WEB SITE
  • 2012 JEEP WRANGLER
    - BUENA VISTA, VA

    THE HORN DOES NOT WORK. ALL CONTROLS ON THE STEERING WHEEL ARE NOT WORKING. (CRUISE CONTROL, RADIO VOLUME AND TUNING, RESET BUTTONS) THE SIGNAL LIGHTS DO NOT TURN OFF AUTOMATICALLY. THE CHECK ENGINE LIGHT STAYS ON, AND THE AIR BAG LIGHT ALSO STAYS ON. A DIAGNOSTICS WAS PERFORMED SHOWING CLOCK SPRING NEEDS TO BE REPLACED. MY COMPLAINT IS THAT THIS IS THE SECOND TIME I HAVE HAD THIS HAPPEN. MY JEEP IS A RIGHT-HAND DRIVE WHICH I USE FOR MAIL DELIVERY. CHRYSLER COVERED THE COST WITH HALF A WARRANTY THE FIRST TIME. THIS WAS AUGUST 2014 WITH 68000 MILES. THE SECOND TIME WAS DECEMBER 2015 WITH 86000 MILES. CHRYSLER IS SAYING THEY CAN NOT HELP. THIS HAS BEEN A RECALL ON OTHER RIGHT HAND DRIVE JEEPS IN MY POST OFFICE. MINE IS DOING THE SAME THING, THEREFORE I FEEL THAT IT SHOULD BE COVERED FULLY TO BE REPLACED.

    Source: NHTSA WEB SITE
  • 2012 JEEP WRANGLER
    - STOCKTON, CA

    TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE COOLING SYSTEM STOPPED WORKING AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CASTING SAND IN THE COOLING SYSTEM, WHICH CLOGGED UP THE RADIATOR, THE WATER PUMP, OIL COOLER, HEATER CORE, AND THE COOLING PART OF THE ENGINE. THE DEALER STATED THAT ALL THE CLOGGED PARTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE NOT COVERED BY THE WARRANTY AND THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.

    Source: NHTSA WEB SITE
  • 2012 JEEP WRANGLER
    - FARMINGTON, UT

    AIR BAG LIGHT AND WARNING IS GOING ON AND OFF WHEN TURNING THE STEERING WHEEL. DEALER SAYS THE CLOCK SPRING NEEDS TO BE REPLACED. THERE IS A RECALL ON RIGHT HAND DRIVE VEHICLES AND NUMEROUS REPORTS OF ALL CLOCK SPRINGS FAILING.

    Source: NHTSA WEB SITE
  • 2012 JEEP WRANGLER
    - VIRGINIA BEACH, VA

    I WAS INVOLVED IN A SINGLE VEHICLE COLLISION, WITH "MULTIPLE FRONT END IMPACTS" AND SIGNIFICANT DAMAGE TO THE VEHICLE. I WAS DRIVING APPROXIMATELY 35-40 MPH, WHEN I HYDROPLANED (THIS IS MY BEST GUESS, I REALLY DON'T NOTE WHAT HAPPENED), AND VEERED TO THE SHOULDER. THE JEEP THEN WENT OFF THE ROAD, DROVE THROUGH A DEEP RAIN-FILLED DITCH, HIT THE FRONT END OF THAT DITCH, LAUNCHING THE JEEP AIRBORNE. DURING THAT IMPACT, THE FRONT AXLE WAS RIPPED OFF. I THEN LANDED IN ANOTHER DITCH (A CULVERT WITH 2 CEMENT WALLS), WHERE THE JEEP BOUNCED TWICE ON THE CEMENT WALL, CRACKING THE FRAME EACH TIME, THEN LANDED IN THE DITCH, WHERE I KEPT GOING UNTIL I HIT A SMALL CONSTRUCTION POLE. MY JEEP HAD THE ADDITIONAL SIDE AIRBAG PACKAGE. DESPITE THE SEVERITY OF THE CRASH, MY AIRBAGS DID NOT DEPLOY, AND MY SEAT BELT NEVER TIGHTENED. THIS RESULTED IN ME BEING THROWN FORWARDS AND BACKWARDS MULTIPLE TIMES (AT LEAST 3 THAT I RECALL). I SUFFERED A TBI, AND MISSED 2.5 MONTHS OF WORK. I HAD TO QUIT MY SECOND JOB. I HAVE ALSO HAD ONGOING NECK PAIN, INITIALLY THOUGHT TO BE MUSCULAR. AN MRI RECENTLY COMPLETED SHOWS DISK HERNIATION OF C3-C6.

    Source: NHTSA WEB SITE
  • 2012 JEEP WRANGLER
    - CUYAHOGA FALLS, OH

    YESTERDAY WHEN DRIVING MY JEEP TO THE GAS STATION ALL OF THE WARNING LIGHTS STARTED TURNING ON AND THE JEEPS BATTERY LIGHT TURNED ON. KNOWING THAT IT COULD BE A PROBLEM WITH THE ALTERNATOR I HEADED HOME IMMEDIATELY. A BLOCK FROM MY HOUSE IN THE MIDDLE OF AN INTERSECTION THE BATTERY FINALLY DIED THANKFULLY SOMEONE WAS ABLE TO PUSH ME OUT OF THE INTERSECTION BECAUSE IT WAS DARK OUT AND I DIDN'T HAVE ANY LIGHTS. I HAD THE CAR CHECKED AND IT IS THE ALTERNATOR. I SEARCHED ONLINE AND FOUND THAT THERE IS A RECALL FOR A PENTASTAR 3.6 L V6 ALTERNATORS BUT I'M BEING TOLD THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL. BY SPECIFICALLY EXCLUDING MY VEHICLE FROM THE RECALL THEY HAVE RISKED MY SAFETY AND THE SAFETY OF THOSE AROUND ME.

    Source: NHTSA WEB SITE