2011 JEEP WRANGLER Complaints
View complaints related to 2011 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 JEEP WRANGLER- LINTHICUM, MD
JUNE 23RD, AFTER BEGINNING TO MOVE AFTER TRAFFIC WAS THINING OUT, THE ENGINE SHUT OFF AND WOULD NOT START BACK UP. AFTER CHECKING FLUIDS AND TEMP LEVELS (ELECTRICAL GAUGES STILL WORKED), I COULD ONLY ASSUME THIS WAS A SENSOR ISSUE. AFTER THE VEHICLE HAD BEEN TOWED TO A DEALERSHIP, THE NEXT DAY IT WAS CONFIRMED THAT THE TIPM (TOTAL INTEGRATED POWER MODULE) HAD WENT BAD, AND NEEDED TO BE REPLACED. THIS PART IS CODED SPECIFICALLY FOR THE VEHICLE (USED ONES CANNOT WORK). I WAS TOLD THAT THE PART COULD TAKE UP TO A MONTH TO REPLACE BECAUSE CHRYSLER WAS NOT RELEASING THEM DUE TO AN ISSUE WITH THEM. ONCE THIS WAS FOUND OUT, IT STRUCK ME AS ODD SEEING AS I WAS NEVER NOTIFIED ABOUT A RECALL, AND IF THIS WAS A KNOWN ISSUE, SHOULDNT ONE HAVE BEEN SENT OUT? *JS
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- NORTHPORT, NY
VEHICLE HAS BEEN TAKEN IN FOR LEAKING 5 TIMES AND FIVE TIMES THE DEALER RETURNED IT STILL LEAKING. *JS
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- HOUMA, LA
EVERY TIME YOU FILL UP THE JEEP, GAS SPILLS ONTO THE SIDE OF THE JEEP AND ALL OVER THE GROUND. IT SEEMS A LOT OF JEEP OWNERS HAVE THIS SAME PROBLEM. IS IT GOING TO TAKE SOMEONE BEING HURT OR CATCHING FIRE BEFORE THIS BECOMES A RECALL? SEEMS THERE IS AT THIS POINT ENOUGH COMPLAINTS ABOUT THIS YEAR MODEL FOR SOMETHING TO BE DONE, BEFORE A LAWSUIT IS FILED! *JS
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- ROCK HILL, SC
MY 2011 LEFT HAND DRIVE JEEP WRANGLER JK (4 DOOR) HAS A WARNING LIGHT ON THE DASH. DEALER DETERMINED IT IS THE "CLOCK SPRING". UPON FURTHER RESEARCH, IT IS CLEAR THAT THIS IS A COMMON FAILURE. THERE IS A RECALL ON THE 1997 MODEL AND ALL OF THE RIGHT HAND DRIVE MODELS (MAIL DELIVER). THE PART IS THE SAME IN ALL OF THEM. THIS NEEDS TO BE ADDRESSED BEFORE THERE IS SERIOUS FATALITY (THE AIRBAG MAY NOT WORK AS A RESULT). A RECALL IS NECESSARY FOR ALL THE LEFT HAND MODELS AS WELL. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- CROPWELL, AL
EVERY SINGLE TIME I FILL UP THE FUEL TANK, FUEL SPILLS OUT (SPITS OUT ALL OVER THE BACK DRIVER'S SIDE PANEL). THIS HAS BEEN A PROBLEM SINCE I'VE PURCHASED THE JEEP. I HAVE TO MANUALLY CALCULATE HOW MANY GALLONS TO PUT IN EVERY TIME I GO TO THE GAS PUMP. I'VE TRIED SEVERAL DIFFERENT GAS STATIONS AND PUMPS ALONG WITH SEVERAL DIFFERENT STRATEGIES OF HOLDING THE GAS PUMP AND REGARDLESS THE SPILLS STILL HAPPEN WHEN ATTEMPTING TO FILL THE TANK FULL WITH GAS. I'VE SEARCHED ONLINE FOR RECALLS RELATING TO THIS AND THEY APPEAR TO BE OUT THERE FOR THIS PROBLEM BUT NOT FOR 2011 MODEL JEEP WRANGLER. I'VE CONTACTED THE DEALERSHIP, BUT HAVE BEEN TOLD THAT THEY WILL NOT COVER THE COST TO REPLACE THE FUEL TANK, SINCE IT HAS NOT BEEN RECALLED. IT APPEARS THE ONLY FIX FOR THIS IS TO REPLACE THE FUEL TANK, BUT I FEEL LIKE IF IT'S A KNOWN PROBLEM WITH JEEP WRANGLERS, I SHOULD NOT HAVE TO COME OUT OF POCKET FOR THE FIX. I'M NOT REALLY SURE WHO TO GO TO FROM HERE FOR A RESOLUTION. *TR
Source: NHTSA WEB SITE -
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2011 JEEP WRANGLER- SEATTLE, WA
WHILE DRIVING ON THE FREEWAY MY VEHICLE LOST POWER. I WAS ABLE TO TURN THE KEY OFF THEN ON AGAIN AND START IT WHILE IN NEUTRAL. IT WAS JUST AFTER HITTING A LARGE SEAM IN THE HIGHWAY. I LATER REPLICATED THE INCIDENT IN A VACANT PARKING LOT AND FOUND THAT I COULD BE DRIVING BUMP THE KEYS AND THE VEHICLE WOULD SHUT DOWN. ALSO GAVE A QUICK DOWNWARD TUG TO MY KEY RING SIMULATING HITTING A BUMP AND THE VEHICLE SHUT DOWN AT THAT POINT ALSO. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- LANGHORNE, PA
I OWN A 2011 JEEP WRANGLER RUBICON UNLIMITED WHICH I PURCHASED AS A NEW VEHICLE. IT PRESENTLY HAS OVER 90,000 MILES ON IT. RECENTLY, I NOTICED A TICKING SOUND COMING FROM THE MOTOR - DETECTABLE FROM OUTSIDE THE CAR, BUT NOT NOTICEABLE WHEN DRIVING. A FELLOW AT A CAR WASH MENTIONED THAT HE HAD THE SAME ISSUE WITH HIS JEEP AND SAID THAT THE ISSUE TURNED OUT TO BE "VALVE LIFTERS" AND THAT THE PROBLEM WAS RESOLVED UNDER THE CAR'S DRIVE TRAIN WARRANTY. I TOOK MY CAR TO A DEALER IN FOR A REGULAR OIL CHANGE AND ASKED TO HAVE THE TICKING SOUND CHECKED BY A MECHANIC. I WAS TOLD THAT THE SOUND WAS COMING FROM THE "TOP END" OF THE MOTOR - AND WOULD HAVE TO BRING IT IN AGAIN FOR A MORE LENGTHY EVALUATION - WHICH I DID. I MADE AN APPOINTMENT FOR SERVICE - TOOK THE VEHICLE IN - AND RENTED A CAR FOR WHAT I EXPECTED TO BE SEVERAL DAYS OF SERVICE. THAT WAS ABOUT A MONTH AGO. SUBSEQUENTLY, I'VE BEEN TOLD THAT THE REPAIRS TO THE TOP END OF THE ENGINE DID NOT RESOLVE THE PROBLEM AND THAT THE ENTIRE ENGINE WOULD HAVE TO BE REPLACED. THE DEALER APPARENTLY ORDERED A "LONG BLOCK" REPLACEMENT ENGINE FROM CHRYSLER, BUT HAS BEEN HAVING PROBLEMS OBTAINING OTHER PARTS THAT ARE INVOLVED IN THE REPAIR. THE DEALER ALSO TOLD ME TO CONTACT CHRYSLER'S WARRANTY GUYS ABOUT SEEKING SOME RELIEF FOR THE COST OF THE CAR RENTAL - WHICH I DID, BUT TO NO AVAIL. I SHOULD ADD THAT I HAVE BEEN CONTINUALLY ASSURED THAT THE ENGINE REPLACEMENT IS COVERED BY THE CAR'S DRIVE TRAIN WARRANTY. HOWEVER, I ALSO CAME ACROSS AN ARTICLE IN "AUTOWEEK" DETAILING PROBLEMS CHRYSLER WAS EXPERIENCING WITH JEEP ENGINES OF MY CAR'S VINTAGE - AND THAT THE ENGINE REPLACEMENTS WERE BEING EXACERBATED BY FAILURES IN CHRYLSER'S PARTS SUPPLY CHAIN. THIS HAD RESULTED IN BOTH NHSTA'S INVOLVEMENT AND TO PAYMENTS TO OTHER OWNERS TO OFFSET THE FINANCIAL BURDEN OF THE ATTENUATED WARRANTY REPAIRS. I'M REPORTING THIS ON THIS BASIS. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- BLOOMINGTON, IL
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 11V528000 (AIR BAGS). THE FAILURE MILEAGE WAS 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP WRANGLER- PHOENIX, AZ
CLOCK SPRING HAS WENT BAD. WHICH MAKES THE AIRBAG AND HORN USELESS. ONLY 3 YEARS OLD. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- MONROE, GA
MY GAS TANK OVERFLOWS AT THE PUMP EVERY TIME I RE-FUEL. THE PUMP WILL SHUT OFF WHEN FULL, THEN SHORTLY AFTER, OVERFLOW SPILLS OUT ONTO THE GROUND. THE ONLY WAY TO PREVENT THIS ISSUE IS TO GUESS WHEN IT IS GETTING CLOSE TO FULL AND STOP THE PUMP BEFORE IT IS FULL. *JS
Source: NHTSA WEB SITE