2011 JEEP WRANGLER Complaints
View complaints related to 2011 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 JEEP WRANGLER- LINCOLNTON, NC
EVER SINCE I'VE PURCHASED MY USED 2011 WRANGLER IT HAS SPIT FUEL ONTO JEEP/GROUND WHILE FILLING THE TANK. SOMETIMES AS MUCH AS 1/2 GAL FUEL. THERE IS A TSB FOR 2007/2008 WRANGLERS TO HAVE TANK REPLACED. THERE NEEDS TO BE ANOTHER ONE FOR NEWER JEEPS. SEVERAL COMPLAINTS FOR THE 2011 ARE LISTED ON YOUR SITE FOR THE SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- WALTON, OR
I STARTED FEELING A WARBLE WHEN I WOULD HIT A BUMP ON THE ROAD, TOOK IT INTO A LES SCHAWB THEY TOLD ME IT WAS WARN TIE ROD ENDS, SO I THEN TOOK IT TO JEEP DEALER 'LITHIA" IN EUGENE OREGON THEY INSPECTED IT AND SAID NOTHING WAS WRONG. TODAY I WAS COMING HOME ON HWY 126 AND AFTER I HIT A PART OF THE ROAD THAT IS ROUGH, THE JEEP TOTALLY WENT OUT OF CONTROL THE WHOLE THING WAS SHAKING SO BAD I HAD EVERYTHING I COULD DO TO SLOW IT DOWN AND PULL OFF TO THE SIDE OF THE ROAD, IT PROBABLY WOULD FEEL LIKE IF ALL 4 TIRES POPPED AT ONCE. IT SCARED ME SO BAD, I WAS JUST SHAKING. I GOT OUT LOOKED AT ALL THE TIRES, AND UNDERNEATH,L SEEN NOTHING WRONG SO I PUT ON MY 4 WAY FLASHERS AND DROVE HOME THE LAST 3 MILES AT A CRAWL. I WILL CONTACT JEEP AGAIN ON MONDAY AND TELL THEM THERE IS A PROBLEM, THE POWER STEERING HAS ALSO WENT OUT TWICE ON THIS AND HAD TO BE FIXED. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- SPRING VALLEY, WI
USING MY 2011 JEEP WRANGLER (RIGHT HAND DRIVE), I DELIVER MAIL FOR THE U.S. POSTAL SERVICE. WAS DELIVERING MAIL ON MY RURAL ROUTE. DATE WAS 4TH OF FEB.2014. THE PROBLEM WAS A FIRE IN THE ENGINE COMPARTMENT. CAUSING DAMAGE TO THE WIRING HARNESS , MANY OTHER WIRES, COMPARTMENT PLASTICS ,AND GAS LINE. THE CAUSE APPEARS TO BE HOT OIL FROM THE TRANSMISSION DIPPING ONTO THE ENGINE AND TRANSMISSION . I ONLY SEE THAT THE FILL TUBE ON THE TRANSMISSION WAS THE LEAK. I HEARD A FIRE IGNITE , OPEN THE CAR HOOD AND SEEN THE BLACK SMOKE I THEN PUT OUT THE FIRE. IT IS NOW THE DATE-MARCH 18 ,2014. I HAVE NO SUPPORT FROM CHRYSLER CORPORATION FOR REPAIR OF MY PROBLEM. THEIR INVESTIGATION STATED AN INVESTIGATION INTO THE INCIDENT FOUND NO MANUFACTURING DEFECT THAT CAUSED THE INCIDENT ON 2-3-2014. I HAVE NOW TURNED THIS OVER TO MY CAR INSURANCE COMPANY . THEY SAY I SHOULD USE THE LEMON LAW. THIS VEHICLE WAS REPAIRED FOR A BAD TRANSMISSION IN NOV. OF 2013. I DO NOT SEE WHY I SHOULD OF HAD MORE PROBLEMS. THE INSURANCE COMPANY COST TO REPAIR IS $5000. IF THE TRANSMISSION IS BAD I WAS TOLD BY THE DEALER FOR THE JEEP ,A NEW TRANSMISSION WOULD COST ME PERSONALLY $5000. THANK YOU. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- HAMBURG, NY
I STARTED MY JEEP THIS MORNING IN MY DRIVEWAY WITH THE FACTORY REMOTE START, 10 MIN LATER I WALKED OUT OF MY HOUSE AND SAW FLAMES AND SMOKE COMING FROM MY DRIVERS SIDE DOOR. A CAR DRIVING BY HAD STOPPED AND CALLED 911. ANOTHER NEIGHBOR RAN OVER WITH A FIRE EXTINGUISHER AND WE WERE ABLE TO GET THE FIRE IN CONTROL BEFORE THE FIRE DEPARTMENT GOT THERE. THE DRIVER SIDE DOOR IS COMPLETELY DESTROYED AND MELTED, THE WINDOW IS GONE. THE ROOF, SEAT AND SURROUNDING AREA ARE ALSO DAMAGED. THE FIRE APPEARED TO HAVE STARTED SOMEWHERE IN THE DRIVER SIDE DOOR. I CALLED JEEP TWICE TODAY THINKING THEY WOULD BE CONCERNED AND RESPONSIVE, BUT I WAS TOLD IT WOULD BE 2-5 DAYS BEFORE THEY COULD HAVE SOMEONE COME OUT AND INSPECT THE CAR. IN THE MEANTIME I WAIT CARLESS...THANK GOODNESS MY 2 CHILDREN WERE NOT IN THE CAR WHEN IT HAPPENED. I DID SOME RESEARCH THIS EVENING AND FOUND THE EXACT SAME THING HAPPENED TO A COUPLE IN MONTREAL LAST JANUARY AND FOUND REPORTS OF THIS HAPPENING 2 OTHER TIMES WITH THE EXACT SAME MAKE, MODEL & YEAR JEEP. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- CONROE, TX
WHEN FILLING WITH FUEL, AFTER THE PUMP FINISHES PUTTING FUEL INTO THE VEHICLE, FUEL SURGES BACK OUT OF THE FILL NECK. IT APPEARS TO BE ABOUT ONE HALF GALLON SPILLS OUT ONTO THE VEHICLE AND GROUND. IT DOES NOT MATTER WHETHER THE PUMP IS BEING RUN IN AUTOMATIC OR MANUAL MODE. NOR DOES IT MATTER AT WHAT RATE THE FUEL IS BEING ADDED. WHEN CONTACTED, THE DEALER SAID IT WAS NOT COVERED FOR THIS VIN SERIES. *TR
Source: NHTSA WEB SITE -
-
2011 JEEP WRANGLER- POCOLA, OK
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHEN STARTING THE IGNITION THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE INDICATED THAT THE CLOCK SPRING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP WRANGLER- MERRILL, OR
I STARTED TO HEAR A KNOCKING NOISE FOR 3-5 SECONDS ON A COLD START. IT DID NOT DO THIS ON ANY SEQUENTIAL STARTS FOR THAT DAY. TOOK IT TO THE DEALER, WHO CHANGED OIL FILTER AND OIL. STILL MADE SOUND ON RECEIVING VEHICLE. TOOK IN AGAIN AND DEALER REPLACED THE LIFTERS. STILL MADE NOISE UPON RECEIPT. TOOK IN FOR A THIRD TIME, THEY ARE NOW SAYING IT IS A NORMAL NOISE, EVEN THOUGH IT NEVER MADE IT BEFORE. JEEP SPECIALISTS SAY THAT THIS IS A NORMAL NOISE AS WELL. AFTER RESEARCHING ON-LINE, I HAVE FOUND A LARGE AMOUNT OF INFORMATION LEADING TO A MALFUNCTIONING CYLINDER HEAD ON THE EXACT MAKE AND MODEL OF MY JEEP ENGINE. THERE HAVE BEEN THOUSANDS REPLACED, BUT FOR SOME REASON THIS WAS NOT EVEN CONSIDERED FOR MY VEHICLE. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- ENNIS, TX
THE GAS ALWAYS SPILLS OVER FROM THE GAS TANK AFTER I PUT FUEL IN THE TANK. IT DOESN'T MATTER IF I PUT A FEW GALLONS IN THE TANK OR FILL IT FULL. IT SPILLS GAS ALL OVER MY JEEP AND ON THE GROUND. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- CLYDE, OH
AROUND THE DATE LISTED ABOVE, AND SINCE THEN WITH EVERY FUEL FILL UP, ONCE THE FUEL NOZZLE STOPS FILLING, THE VEHICLE SPILLS FUEL ALL OVER THE OUTSIDE OF THE VEHICLE AND ONTO THE GROUND, CREATING A FIRE HAZARD. IT DID NOT DO THIS WHEN IT WAS NEW, AND IT HAPPENS AT ALL DIFFERENT FUEL PUMPS AND FILLING STATIONS. THERE IS A RECALL FOR SIMILAR VEHICLES, BUT IT DOES NOT INCLUDE THIS YEAR. I THINK THAT IT SHOULD. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- MIDLOTHIAN, VA
WHEN FILLING UP THE GAS TANK, I SET THE PUMP TO CONTINUOUSLY FILL. THE PUMP DOESN'T STOP WHEN THE TANK IS FULL, CAUSING THE FUEL TO OVERFLOW OUTSIDE THE JEEP. AND WITH THE UNKNOWN PART (HEADER BAR) LEAKS EVERYTIME IT RAINS. IT LEAKS FROM THE TOP OF THE DRIVER SIDE WINDOW...AND IT'S NOT JUST A LITTLE LEAK EITHER, IT SOMETIMES LOOKS LIKE A WATERFALL! TOOK IT TO THE JEEP DEALERSHIP, AND THEY SAID IT WAS WARPED. BOTH SEEM TO BE A COMMON ISSUE WITH JEEPS WRANGLER MODELS. *TR
Source: NHTSA WEB SITE