2011 JEEP WRANGLER Complaints
View complaints related to 2011 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 JEEP WRANGLER- ST CLAIR SHORES, MI
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT FUEL WOULD SPILL WHENEVER ATTEMPTING TO FILL THE FUEL TANK. THE CONTACT ALSO MENTIONED THAT FUEL WOULD SPILL ON HERSELF AND DOWN THE SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS ADVISED THAT THE CHECK VALVE INSIDE THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP WRANGLER- TOMSRIVER, NJ
MY CLOCK SPRING IS INOP THERE IS A RECALL FOR THIS ON RIGHT SIDE DRIVE JEEPS WELL MINE IS A LEFT SIDE DRIVE WITH THE SAME ISSUES THAT THE RIGHT SIDE DRIVE HAS WHY ISN'T IT A RECALL FOR ALL CLOCK SPRINGS THEY ARE THE SAME PART NUMBER FOR BOTH SIDE DRIVES PLEASE FIX THIS AS IT ALSO AFFECTS MY HORN AND AIRBAG. THANK YOU *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- HOBBS, NM
I BEGAN DRIVING DOWN THE STREET GOING ABOUT 45 MPH WHEN THE STEERING WHEEL START TO SHAKE VIOLENTLY FROM LEFT TO RIGHT. WHICH CAUSED THE WHOLE VEHICLE TO SHAKE. I APPLIED THE BRAKES AND PULLED OVER. I THOUGHT I BLEW OUT A TIRE OR SNAPPED A LUG ON ONE OF THE WHEELS. WALKED AROUND THE VEHICLE AND EVERYTHING LOOKED FINE. WHEN I CAME BACK UP TO 40 MPH AND STARTED TO HAPPEN AGAIN. IT DIDN'T HAPPEN AGAIN FOR A FEW WEEKS. THEN IT HAPPENED AGAIN WITH I WAS COMING AROUND ON A RAMP TO ENTER THE INTERSTATE. I WAS GOING ABOUT 60 AT THIS TIME AND HAD TO SLOW DOWN IMMEDIATELY TO KEEP FROM RUNNING INTO THE CONCRETE BARRICADES. NOW IT HAPPENS ONCE OR MORE A WEEK WHEN I TURN OR DRIVE UP TO 40 MPH AND MORE. HAVE NOT BEEN IN ACCIDENT FROM IT YET BECAUSE NO ONE HAS FOLLOWED ME TOO CLOSE WHEN I HAVE TO APPLY THE BRAKES. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- CASTLE ROCK, CO
I WAS DRIVING UP A SLIGHT INCLINE (OFF ROAD) FOR APPROXIMATELY 3-4 MILES WHEN THE "HOT OIL" WARNING LIGHT CAME ON. I WAS NOT IN FOUR-WHEEL DRIVE. I WAS NOT TOWING ANY TRAILER OR DEVICE. THE ROAD CONDITIONS DID NOT WARRANT FOUR-WHEEL DRIVE OPERATION. THIS SITUATION REPEATED ITSELF 2 MORE TIMES THE NEXT FOLLOWING DAY. I DISCUSSED THIS ISSUE WITH A LOCAL JEEP DEALER AND WITH THE CHRYSLER CUSTOMER REP, BUT WITH NO SATISFACTION. THEY TOLD ME I NEEDED TO PAY TO INSTALL A TRANSMISSION COOLER AT MY COST. SURE IS NICE TO HAVE A "TRAIL-RATED" JEEP WRANGLER THAT CAN NOT HANDLE A SLIGHT INCLINE!!!! *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- CARLTON , OR
UPON STARTING VEHICLE DURING INITIAL GAUGE CHECK THE AIR BAG LIGHT COMES ON. WHILE DRIVING ANYTIME THE STEERING WHEEL MOVES THE AIRBAG LIGHT CHIMES AND ILLUMINATES ON AND OFF. *TR
Source: NHTSA WEB SITE -
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2011 JEEP WRANGLER- MIDDLETOWN, NJ
PURCHASED THIS JEEP USED LAST MONTH. FILLED THE JEEP WITH GAS. THE GAS POURED OUT OF THE GAS TANK DOWN THE JEEP AND ALL OVER THE GROUND. IT HAPPENED AGAIN TODAY. THE GAS IS A POLLUTANT. THE GAS IS DANGEROUS. I HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN BEFORE. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- GREAT FALLS, VA
FOR SOME TIME THE VEHICLE HAS HAD AN INTERMITTENT ELECTRICAL STARTING PROBLEM, WHICH RESULTS IN A PERSONAL SAFETY ISSUE. MOST TIMES THE VEHICLE STARTS PROPERLY. AT TIMES, HOWEVER, WHEN THE KEY IS INSERTED AND TURNED, NOTHING HAPPENS. SOMETIMES THE VEHICLE CAN THEN BE STARTED USING THE REMOTE START AND THEN OPERATED BY QUICKLY INSERTING THE KEY AND TURNING IT. AT TIMES NEITHER THE KEY NOR THE REMOTE START WILL WORK. TYPICALLY, BY ALTERNATING BETWEEN ATTEMPTS TO USE THE KEY AND REMOTE START, THE VEHICLE CAN BE STARTED WITHIN 15 MINUTES. THE VEHICLE WAS RECALLED DUE TO THIS ISSUE AND WAS RECENTLY TAKEN TO KOONS TYSONS CHRYSLER IN VIRGINIA FOR SERVICE. HOWEVER, AFTER THE VEHICLE WAS RETURNED WITH A 'SOFTWARE UPGRADE' TO CORRECT THE ISSUE, THE PROBLEM CONTINUES. IT WAS AGAIN TAKEN THIS WEEK TO KOONS TYSONS CHRYSLER TO FIX THE PROBLEM, BUT THE SERVICE CENTER SAYS IT CANNOT REPLICATE THE PROBLEM ON ITS LOT AND THEREFORE WON'T DO ANYTHING MORE. IT SAYS IT COMPLETELY BELIEVES THERE IS AN ISSUE, BUT WANTS TO RETURN THE VEHICLE, WAIT UNTIL THE PROBLEM OCCURS AGAIN, AND THEN HAVE IT TOWED TO ITS SERVICE CENTER FOR APPRAISAL. OBVIOUSLY, THIS IS NOT A PRACTICAL SOLUTION. IT COULD PRESENT A DANGEROUS SITUATION OF HAVING MY WIFE STUCK WHO KNOWS WHERE (A DARK PARKING LOT, RAILROAD CROSSING, ETC.) WITH A VEHICLE THAT WON'T START. THIS IS A KNOWN ISSUE FOR A VEHICLE UNDER WARRANTY AND CHRYSLER NEEDS TO STEP TO THE PLATE, TAKE RESPONSIBILITY, AND FIX THE PROBLEM. IN THE MEANTIME, I'M DRIVING A RENTAL CAR AT MY EXPENSE AS CHRYSLER WILL NEITHER PAY THE RENTAL BILL NOR FIX ITS VEHICLE. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- SPEARFISH, SD
WE HAD THREE BLOW OUTS ON GOODYEAR TIRES WITH LESS THAN 15,000 MILES ON A 50000 MILE TIRE IN LESS THAN 1 MILE ON A STATE GRAVEL ROAD. WE WERE ONLY GOING 20 MPH AND THE BELTS BROKE IN THE THICKEST PART OF THE TIRE. I WAS BEING FOLLOWED BY ANOTHER PERSON ON THE THIRD ONE. GOODYEAR IS NOT STANDING BEHIND TIRES SAYING I WAS OFF-ROADING ON A STATE ROAD. IF I WAS GOING ANY FASTER I WOULD OF FLIPPED. I TALKED WITH OTHER PEOPLE AND ARE HAVING PROBLEMS AFTER 15,000 MILES. I COULD UNDERSTAND WITH ONE , MAYBE TWO TIRES, BUT THREE AT20MPH WITH A SHORT DISTANCE. GOODYEAR TOLD ME THE TIRES ARE NOT TO BE DRIVEN ON GRAVEL. 90 PERCENT OF PEOPLE DRIVE ON SOME TYPE DURING THE LIFE OF TIRE. THEY WERE BEING SOLD IN A AREA WERE GRAVEL IS PREVALENT AND THEY ARE NOT SAFE. NO TIRE SHOULD FAIL IN THIS WAY AT 20 MPH WITH A BELT BREAK WITH A SMALL ROCK LIKE WOULD BE FOUND ON MANY HIGHWAYS IN MANY SITUATIONS. THESE ARE GOODYEAR WRANGLERS SR-A MADE FOR OFF ROAD VEHICLES SUCH AS 4X4S, TRUCKS AND MANY OTHER VEHICLES MADE FOR DIRT. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- ANSONIA, CT
SINCE I HAVE HAD THE JEEP THE TOP HAS LEAKED AND THIS HAPPENED BEFORE I HAD EVER TAKEN THE TOP OFF. IN DOING MY RESEARCH THIS HAS HAPPENED TO 100S OF OTHER PEOPLE. ONE WAS ABLE TO SUCCESSFULLY INITIATE THE LEMON LAW AND AFTER THAT SUCCEEDED SHE FOUND CRYSLER MANIPULATED THE VIN RECORDS. I HAVE GOTTEN NO HELP BRINGING THE JEEP BACK IT HAPPENS I DRY IT OUT. IF NOT THE CARPET GETS MOLDY AND SMELLS. MY NEIGHBOR HAS THE SAME YEAR AND MAKE SAME ISSUE WE HAVE BOTH GIVEN UP AND JUST HAVE TO DEAL WITH IT. I CANNOT KEEP TAKING TIME OUT OF MY DAY TO BRING IT BACK TO THE DEALER AS I HAD 5 TIMES PRIOR. I LOVE THE JEEP BUT HAVING RAIN POUR IN IF ITS COMING DOWN HARD ENOUGH OR COMING INTO PUDDLES IS FRUSTRATING AND FOR A NEW VEHICLE IT'S UNACCEPTABLE. THE ONLY RESPONSE I HAVE GOTTEN FROM JEEP IS BRING IT IN AGAIN THERE IS NO DESIGN FLAW YET THE DEALES WILL ADMITS THERE IS. I HAVE AHEAD LEFT ON MY LEASE AND SO FRUSTRATED. I WILL BE ON VACATION STARTING THURSDAY BUT NEEDED TO FILL THIS OUT AFTER ANOTHER DISCUSSION WITH CUSTOMER SERVICE AND THEY SAID OH WELL ESSENTIALLY IT'S A JEEP THEY LEAK :( SURE MOLDY FLOORS, AND WHAT OTHER SAFETY ISSUES ARE THERE? THIS FORUM U CAN FIND WEALTH OF OTHER COMPLAINTS OR BY DOING A SIMPLE GOOGLE SEARCH ON JK LEAKY TOPS. *TR
Source: NHTSA WEB SITE -
2011 JEEP WRANGLER- COLORADO SPRINGS, CO
WHILE DRIVING UNDER 30 MPH ON ASPHALT, DASH DISPLAY INDICATED "HOT OIL" WITH AN AUDIBLE DING. PLACED IN PARK AND ALLOWED THE TRANSMISSION TO COOL DOWN. FIRST TIME THIS HAS HAPPENED TO MY JEEP, HOWEVER AFTER RESEARCH THIS IS A COMMON ISSUE DUE TO THE TRANSMISSION COOLER NOT DOING ITS JOB. CAN RESULT IN EQUIPMENT FAILURE OR FIRE. JEEP CORRECTS ISSUE AFTER A FAILURE, HOWEVER IF YOU WAIT FOR FAILURE THEN YOU RISK FIRE. WITH 2 CHILDREN AND MY WIFE IN THE JEEP, THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED NOW FOR SAFETY. *TR
Source: NHTSA WEB SITE