2002 JEEP WRANGLER Complaints

View complaints related to 2002 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2002 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP WRANGLER
    - ARCADIA, CA

    GOING DOWN THE FREEWAY ABOUT 60MPH AROUND 5:30PM. FEEL SOME HUMMING FROM THE VEHICLE FOLLOW BY A LOUD HIGH PITCH. THEN HEARD A LOUD BAND AND PARTS STARTED TO FALL ON THE FREEWAY. THE CAR WAS STILL MOVING WITHOUT POWER AND LIGHT. I WAS ON THE THIRD LANE OF A FIVE LANE FREEWAY. CARS BEHIND ME SLOW DOWN AND ALLOW ME TO PULL TO THE SIDE. I WAS STOP BETWEEN AN ENTRANCE AND THE FREEWAY. AFTER EXAM THE CAR WITH THE SHOP. THE TRANSFER CASE WAS BROKEN INTO PIECES. CALLED JEEP AND WAS TOLD TO TOLL THE CAR TO A DEALER. AFTER DEALER CONFIRMED THE TRANSFER CASE WAS BROKEN INTO PIECES WITH NO CLUE. JEEP REFUSED TO PAY BECAUSE WARRANTY WAS DUE ON 2004 EVEN KNOWING THE VEHICLE HAS ONLY 6500 MILES ON IT. THIS JEEP WAS PARKED IN THE GARAGE MOST OF THE PAST YEARS. AND EVERY TIME WHEN I CAME BACK FROM OVERSEA. OIL AND FILTER CHANGE WERE SERVICE ON THE CAR. I DON'T BELIEVE A 6500MILES TRANSFER CASE WILL JUST BLOW UP. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP WRANGLER
    - DANBURY, WI

    TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE; THEREFORE, THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 13,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP WRANGLER
    - BELLEVILLE, NJ

    I WAS DRIVING ON THE PALISADES PARKWAY GOING ABOUT 60 MPH AND THE ACCELERATOR PEDAL STUCK AND WOULD NOT RETURN TO IDLE. I WAS ABLE TP PULL TO SIDE OF ROAD AND SHUT VEHICLE OFF. WHEN VEHICLE WAS RESTARTED THE IDLE WAS OVER 4000 RPMS. I AM AN ASE CERTIFIED MECHANIC AND ON INSPECTION FOUND THE THROTTLE BODY SEIZED OPEN. THROTTLE BODY WILL NEED TO BE REPLACED. THIS COULD HAVE BEEN VERY SERIOUS IF TRAFFIC WAS HEAVY OR AN INEXPERIENCED PERSON WAS BEHIND THE WHEEL. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP WRANGLER
    - WELLINGTON, CO

    VIOLENT SHAKING (WITHOUT WARNING) IN THE FRONT END OF MY JEEP WRANGLER ON A FOUR LANE HIGHWAY DURING RUSH HOUR TRAFFIC. JARRING AND TERRIFYING, I HAD TO SLOW DOWN, GET OVER AND GET TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT. CHRYSLER HAS KNOWN ABOUT THIS PROBLEM AND HAS WRITTEN A TECHNICAL SERVICE ADVISORY 19-002-12 AUGUST 2012 BUT TO DATE AUGUST 2013 REFUSES TO RECALL AND CORRECT THIS ISSUE. I HAVE A STOCK JEEP (I.E. NO LIFT KITS, WHEELS, SUSPENSION COMPONENTS OR TIRES) THAT WOULD WEAR ON THE STEERING COMPONENTS AND I TAKE GOOD CARE OF MY WRANGLER. BE AWARE AND BE PREPARED - I WAS LUCKY, I GOT AN ELEVATED HEART RATE, SWEATY PALMS AND I HAD TO DRIVE SLOWLY TO A FRIEND'S HOUSE. THIS "STEERING SYSTEM" CONDITION HAS CAUSED ACCIDENTS AND ROLL OVERS PER OTHER REPORTS. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP WRANGLER
    - COLUMBUS, OH

    CORROSION ON THE REAR BRAKE LINES CAUSED CATASTROPHIC FAILURE OF BRAKES. THIS IS A TEN YEAR OLD VEHICLE THAT I BOUGHT FROM THE DEALER. FORTUNATELY, THE FAILURE OCCURRED IN A PARKING LOT. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP WRANGLER
    - BUFORD, GA

    TL* THE CONTACT OWNED A 2002 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE OVERHEATED AND SMOKED STARTED TO EMIT FROM THE ENGINE COMPARTMENT. THE CONTACT MENTIONED THAT AFTER THE DRIVER ATTEMPTED TO INSPECT THE VEHICLE BY LIFTING THE HOOD, IT ENGULFED INTO FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE FAILURE AND CURRENT MILEAGES WERE 173,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP WRANGLER
    - MCMURRAY, PA

    THE 2002 JEEP WRANGLER CAUGHT ON FIRE WHILE DRIVING ON I270 AROUND ST LOUIS AND BURNED TO THE GROUND. THE FIRE STARTED UNDERNEATH THE VEHICLE. I HAVE BEFORE AND AFTER PICTURES. COMPLETE PICTURES OF THE VEHICLE AFTER THE FIRE. R.A. BOTT, SPECIAL INVESTIGATOR FOR JEEP, CLAIMED NO MALFUNCTION BY JEEP. THIS WAS A FUEL LINE EXPLOSION IN THAT THE FUEL LINE ENDED UP WITH A PIN HOLE LEAK AND SPRAYED FUEL ON THE CATALYTIC CONVERTER AND THE WRANGLER CAUGHT FIRE AND BLEW UP MINUTES AFTER I GOT OFF THE ROAD. THANK YOU TO A VEHICLE THAT ALERTED ME TO THE FIRE COMING OUT THE BACK OF THE VEHICLE AS I WAS DRIVING. *JS

    Source: NHTSA WEB SITE
  • 2002 JEEP WRANGLER
    - WILLIAMSPORT, MD

    TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING AT LEAST 65 MPH, THE FRONT END WOULD SHAKE VIOLENTLY. THE VEHICLE WAS MERGED TO THE SHOULDERS TO SIT FOR A WHILE BEFORE THE SHAKING WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 36,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP WRANGLER
    - SIERRA VISTA , AZ

    AS I WAS DRIVING ABOUT 55 MPH THE FRONT END STARTED TO WOBBLE VERY VIOLENTLY, I SLAMMED ON THE BRAKES AND IT STOPPED, THIS HAS HAPPENED SEVERAL TIMES AND IS VERY SCARY AND DANGERS THING. I HAVE 3 SONS WHO ALSO EACH HAVE JEEP WRANGLERS AND THIS HAS ALSO HAPPENED TO THEM REPEATEDLY. I HAVE ALSO TALKED TO SEVERAL OTHER JEEP OWNERS WITH THE SAME PROBLEM. THIS SEEMS TO BE A DESIGN FLAW THAT SHOULD HAVE BEEN FIXED LONG AGO. I HAVE READ ONLINE THAT THERE HAS BEEN A LOT OF COMPLAINTS MADE TO THE GOVERNMENT AND CHRYSLER WITH NO RESULTS. THIS NEEDS TO BE INVESTIGATED AND FIXED BEFORE PEOPLE ARE KILLED. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP WRANGLER
    - FORT SMITH, AR

    TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING 55 MPH OR HIGHER, THE VEHICLE WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE SEVERAL ATTEMPTS WERE MADE TO REPAIR THE FAILURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE