2011 JEEP WRANGLER Complaints

View complaints related to 2011 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2011 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP WRANGLER
    - Austin, TX

    We have been dealing with electrical issues with our Jeep for a few years now. About 2 months ago, the Airbag light turned on the dash, along with the Seatbelt light (although I am buckled in). I have now found that there are up to 6 recalls on the Airbag malfunctioning, but have never receive a recall or mention of this kind of malfunction when buying the car. How can I get this corrected? This car will not keep us safe, better yet pass an inspection with this manufacture's malfunction.

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - BLOOMINGTON, IL

    I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Saint Louis, MO

    on 10/18/2023 my 2011 jeep wrangler jk sport was driving on highway I-270 . after driving for 10 miles the jeep started to jump back and forth like it was running out of fuel . then the jeep just died while driving in the fast lane. I managed to get it to the side break down lane by coasting it over with out injury's ,but almost caused tree car crash by them avoiding contact with my jeep. I had the jeep towed home by friend and had it checked out there was not dash lights , not radio , no headlights , and when the key was turned on the dash would not light up or start at all . I call the dealer for there information on this . They told me that the ignition switch was not working. I replaced it with 2 other switches and still same problem . I finally had an associate that works at a dodge dealer come to look at it as a favor. He told me the TIPM module was not working by not allowing power to distribute to the electrical components and also fuel pump. therefore I would have to get the TIPM MODULE replace or repaired . This is not the 1st time he has seen this happen, he has seen lost of complaint on this issue from other owners and repair shops and then told me that I was very lucky that the jeep di not get hit on me injured from it shutting off on the highway. I told him that I would not include his name in my report to you or the dodge dealers , he does not want to get in any trouble or loose his employment and I respect that .

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Chicago, IL

    My airbag light has been on and off but mostly on for months. After searching online I see that there's been hundreds of thousands of recalls for the exact part that had malfunctioned according the dealership and I will still have to pay for diagnosis, parts, and service, out of pocket.

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Fairhope, AL

    There is a well known design flaw with the Jeep Wrangler JK parking brake. The parking brake handle is comprised of two springs, a clutch spring and a clock-spring, which keep tension on the parking brake lines. When this spring system fails, which it commonly does, the parking brake handle can be pulled all the way to the top without engaging the parking brake and holding the vehicle. The clutch spring has a extended tail which is supposed to be retained behind a small piece of upright stamped metal, the stop, in order to maintain tension on the spring, which enables proper operation of the parking brake lever. However, the piece of stamped metal is so small and inefficient, that the clutch spring tail flips past the stop, and the spring loses all tension, and in turn, the parking brake doesn't work. There are numerous YouTube videos of this well-known design flaw, with various questionable home remedies. Jeep needs to create a safe fix for this issue to ensure a properly working parking brake, which is especially essential for manual shift vehicles such as mine. The photo attached shows the temporary home fix I created with a washer to get the clutch spring tail to remain in the proper position behind the stop.

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Ringwood, NJ

    I have a 2011 Jeep Wrangle that has multiple airbag issues and 17 yr that is Autistic driving it. I request proof that recalled have been done by Jeep and was told we have no open recalls but they are unable to prove they even looked at the truck. What is frightening is the airbag light and seat belt light have come on and we have checked there is no record of any recalls being done. The truck was built on the day, date, location of where the recalls are from in the same building time. This seems shady that not myself or out dealer can acquire proof these this have been done. I think it is very conserving that a car company can claim a recall and decide that only 5,300 of 10,000 Jeeps made do not apply to a recall. Then let’s add a manufacturer can not prove any recalls have been done at all and I have a full history report never one mention but yet there are no recalls. This is dangerous as an airbag can be a a Grenade if it deploys. I think this is something that should not be hidden from consumers and manufacturers should have to supply this information of proof. Also we should know why only 1 car is not recalled while every other one is recalled. I would like your involvement is getting our family recall information. To ensure my child will not be killed if he is in accident. We are NOT looking for something free we are looking for proof the manufacturer is doing what they should be. [XXX] [XXX] ---Ge6cZIZlZqVFqInquKDCcS6_GDrblpsv3R2skjE7CselV5YpyTTpNaW9i3rGPua510dathdv2UCD2D-97y4cWO4D9_F4yaUc9kfNb8kwRxkYDihMVVsTSbE7oAQSVzzxxkFNlGRfljNjSRy32TX0V Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Merrill, WI

    The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP WRANGLER
    - evergreen, CO

    Wheel studs sheared off on the highway and the tire dismounted from the vehicle while in transit. Wheel studs are being replaced but will be available for inspection. The wheel hit another car and this could have caused a worse accident as there were no functioning brakes and steering was impacted. No advanced warnings were present.

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Stanwood, WA

    Jeep wranglers have a common problem with the fuel inlet. It clogs over time then will cause fuel to spill over or click off constantly while fueling the vehicle. This gets worse in cold months. I have spilled fuel hundreds of times over the years while fueling. Jeep forums and YouTube talk about the widespread issue. No warranty or recall? Perhaps after a gas station goes up in flames

    Source: NHTSA WEB SITE
  • 2011 JEEP WRANGLER
    - Trion, GA

    The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light illuminated and then turned off independently while driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 122,420.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE