2011 JEEP WRANGLER Complaints

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE AT ANY SPEED, THE TRANSMISSION WOULD SLIP OUT OF GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION BOOT WAS REPLACED, HOWEVER THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 56,000.

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH WHEN VARIOUS DRIVERS ALERTED HIM TO STOP THE VEHICLE. THE CONTACT MANEUVERED TO THE SHOULDER AND STOPPED THE VEHICLE. THE CONTACT THEN NOTICED THAT BOTH REAR WHEEL WELLS WERE ON FIRE. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT GRASS WAS WEDGED BETWEEN THE FUEL TANK AND BODY OF THE VEHICLE. AS A RESULT, THE GRASS CAUGHT ON FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,200. ...UPDATED 08-03-12 *BF

POTENTIALLY A ROOT CAUSE OF THE RASH OF FIRES IN JEEP WRANGLERS THAT ARE SITTING PARKED: FAILURE OF THE TIPM (TOTALLY INTEGRATED POWER MODULE). IN DEC 2011, MY DAUGHTER DROVE HER NEW (3000 MILES) 2011 JEEP WRANGLER UNLIMITED TO CHURCH, PARKED IT, TURNED OFF THE KEY, TOOK THE KEY OUT OF THE IGNITION, EXITED THE VEHICLE AND LOCKED THE DOOR, AND WENT INTO THE CHURCH BUILDING - NEVER REALIZING THAT MOTOR WAS ACTUALLY STILL RUNNING!! (THEY'RE VERY QUIET WHEN IDLING AND SHE WAS TALKING TO A FRIEND.) ABOUT 20 TO 30 MINUTES LATER, A MAN CAME RUNNING INTO CHURCH THAT KNOWS OF HER VEHICLE AND SAID "YOUR JEEP IS RUNNING, THERE'S SMOKE OR STEAM COMING OUT FROM UNDER THE HOOD, THE DOOR IS LOCKED, AND I CAN'T GET IN TO TURN IT OFF! MY DAUGHTER CHECKED AND SHE INDEED HAD THE IGNITION KEY IN HER HAND. SHE RAN OUT OF CHURCH AND UNLOCKED THE DOOR, PUT THE KEY IN THE IGNITION BUT IT WOULD NOT KILL THE ENGINE! WE HAD TO ENGAGE THE CLUTCH IN A HIGH GEAR ON THE MANUAL TRANSMISSION TO KILL IT. RADIATOR COOLANT ALL OVER THE GROUND. WE FOUND THAT RADIATOR FLUID WAS JUST ABOUT ALL BOILED OUT OF THE ENGINE. THE TIPM WAS ALLOWING THE ENGINE TO CONTINUE TO RUN EVEN THOUGH THE IGNITION WAS OFF AND KEY REMOVED - BUT THE TIPM DID SHUT OFF THE ELECTRICALLY OPERATED COOLING FAN IN FRONT OF THE RADIATOR. THERE WAS ELECTRICAL POWER GOING TO THE MOTOR IGNITION SO THAT THE MOTOR CONTINUED TO RUN - BUT W/O A FAN. THE COOLANT BOILED OUT OF THE ENGINE AND HAD OUR FRIEND NOT INTERVENED OUR MOTOR DEFINITELY WOULD HAVE BOILED ITSELF DRY AND CONTINUED TO RUN UNTIL IT EITHER SEIZED UP DUE TO EXCESSIVE HEAT AND/OR IGNITED A FIRE DUE TO THE EXCESSIVE HEAT (POTENTIALLY BY IGNITING THE FUEL WITHIN THE FUEL SYSTEM?? ELECTRICAL WIRE INSULATION CAUSING AN ELECTRICAL FIRE?? BATTERY BOILING AND FIRE??). AS YOU'RE AWARE, THERE ARE SEVERAL POTENTIAL SECONDARY SOURCES FOR FIRE IGNITION UNDER THE VEHICLE HOOD. *TR

WHILE 4X4ING AT A HIGH ALTITUDE AND HOT WEATHER THERE WAS A SMELL OF GAS IN THE JEEP. WE WERE TOLD BY OTHERS THAT THE SAME THING HAS HAPPENED AND TO NOT ROLL THE WINDOW DOWN AS IT WOULD MAKE IT WORSE. WE TOOK IT TO THE DEALER AND HE COULD NOT FIND ANYTHING WRONG. *JS

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT SHE STARTED THE VEHICLE BY USING THE PUSH TO START FEATURE. THE CONTACT THEN OPENED THE FRONT DRIVER'S DOOR AND NOTICED THAT THE FRONT PASSENGER DOOR WAS ON FIRE. THE WAS ABLE TO SUCCESSFULLY EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS THEN TOWED TO THE DEALER, BUT THE DEALER ADVISED THE CONTACT TO TOW THE VEHICLE BACK HOME. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO INSPECT THE VEHICLE. THE INVESTIGATOR STATED THAT THE FIRE ORIGINATED NEAR THE HEATED MIRROR ON THE PASSENGER SIDE. THE DEALER WAS WAITING ON REPLACEMENT PARTS TO ARRIVE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS UNABLE TO RECEIVE A RESPONSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,000.

CPSC#I1240022A. 2011 JEEP WRANGLER. CONSUMER STATED THAT AS HE WAS DRIVING UP A STEEP HILL THE CLUTCH BURNT OUT BECAUSE IT DIDN'T HAVE THE HOLDING POWER TO PERFORM AS TO ITS INTENDED USE. ALSO STATED THIS IS VERY DANGEROUS. *LN THE CONSUMER STATED THE MANUFACTURER REFUSED TO FIX THE VEHICLE, EVEN THOUGH IT WAS STILL UNDER WARRANTY. *JB

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE ABNORMALLY ACCELEARTED TO SPEEDS OF 60 MPH. THE CHECK ENGINE WARNING LIGHT ILLUMINATED DURING THE FAILURE YET THE VEHICLE CONTINUED TO SURGE WHILE THE CONTACT APPLIED THE BRAKES. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO SUCCESSFULLY STOP THE VEHICLE. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 23,750.

I WENT TO A JEEP JAMBOREE ON THE WEEKEND OF SEPTEMBER 17TH AND AS I WAS DRIVING TO GO WASH MY JEEP MY JEEP FIRST SPEED UP AND I COULDN'T GET IT TO SLOW DOWN THEN I SMELLED A BURNING SMELL AND THEN DASHBOARD STARTED HAVING TROUBLE LIGHTS COME ON SO I GOT IT OFF THE HIGHWAY AS I EXITED THE HIGHWAY I SAW SMOKE COMING FROM UNDER THE HOOD SO I STOPPED IMMEDIATELY AND OPENED THE HOOD AFTER SHUTTING IT OFF AND SAW IT COMING FROM THE MAIN FUSE BLOCK GRABBED SOME TOOLS TO DISCONNECT THE BATTERY BUT BY THEN IT STARTED TO BURN SO I POURED WATER ON THE FUSE BLOCK PUT IT OUT AND CALLED A TOW TRUCK TOOK IT TO TRI STAR JEEP IN UNIONTOWN, PA THEY GOT IT FIXED AFTER ALMOST 2 WEEKS AND ON THE WAY HOME IT STARTED AGAIN AND I CAUGHT IT EARLIER BUT THIS TIME I HAD TO PAY OUT OF POCKET. EVER SINCE THOSE 2 EPISODES IT'S HAD LOTS OF ELECTRICAL PROBLEMS AND IT JUST NEVER STOPS. *TR

MY JEEP HAS BEEN IN FOR THE 3RD TIME THIS MONTH FOR THE SAME THING. LEAKING TRANSMISSION FLUID ON THE GARAGE FLOOR. THE 1ST TIME DEALER FOUND THE LEAK BETWEEN TRANSMISSION ADAPTOR HOUSING AND TRANSFER CASE INPUT, REPLACED TRANS. REAR ADAPTOR SEAL AND TRANSFER CASE INPUT SHAFT SEAL. THE 2ND TIME DEALER VERIFIED LEAK AND REPLACED THE SAME AS PREVIOUS. NOW THE 3RD TIME IT IS IN FOR THE SAME THING. STILL WAITING TO GET MY VEHICLE BACK AND IT HAS BEEN 5 DAYS. DEALER CALLED AND IT WONT BE TIL AT LEAST MONDAY TIL ITS READY. *TR

MY JEEP WAS EXPERIENCING A WOBBLE AND LOOSE STEERING THE FIRST TIME AT 2900 MILES (5OCT2011). AFTER MY SECOND VISIT (15NOV2011) TO THE DEALER TO ADDRESS THE CONTINUED ISSUE, THEY REPLACED THE STEERING DAMPENER. THE THIRD AND FOURTH VISIT (22 AND 29NOV2012), THE SERVICE TECH SAID HE LOOKED AT THE SUSPENSION AND TIGHTENED UP SOME "THINGS". THIS WORKED FOR A FEW WEEKS. ON THE FIFTH VISIT (13MAR2012), I WAS EXPERIENCING A MORE SEVERE WOBBLE/SHAKE. THE SERVICE TECH STATED THAT HE REVIEWED THE VEHICLE AND THAT THEY COULD NOT DUPLICATE THE ISSUE. AS A RESULT, IT WAS STATED ALL WAS IN VEHICLE STANDARDS. I WAS ADVISED I COULD PURCHASE AN AFTER MARKET STEERING DAMPENER THAT WAS MORE ROBUST THAT THE ISSUED DAMPENER. TO DATE, THE VEHICLE STILL DRIVES IN A LOOSE MANNER ON THE ROAD. WHEN I HIT MINOR AND MAJOR BUMPS ON THE ROADS, I GET A SEVERE WOBBLE EFFECT. THIS WOBBLE/SHAKING REVERBERATES THROUGHOUT THE STEERING WHEEL WHICH CAUSES TO SLOW THE VEHICLE DOWN TO GAIN CONTROL. THE BEST WAY TO OPERATE IT AT THIS TIME IS TO DRIVE AT A LOWER SPEED (40-50 MPH). AT THIS POINT, I AM MERELY SEEKING ADVICE ON HOW TO REMEDY THE SITUATION TO MAKE THE VEHICLE MORE STABLE TO DRIVE. THE CURRENT MILEAGE ON THE VEHICLE IS 9500. *JS