2011 JEEP WRANGLER Complaints

WHILE DRIVING ON A STRAIGHT ROAD, I SHIFTED IN MY DRIVER'S SEAT AND THE SEAT BACK COLLAPSED TO THE REAR SEAT. THIS CAUSED A MOMENTARY LOSS OF CONTROL OF THE VEHICLE. I ATTEMPTED TO RAISE THE SEAT BACK WITH THE RECLINER MECHANISM. THIS ALLOWED ME TO SIT UP IN A HIGHLY RECLINED POSITION (WHEREIN MY ARMS WERE STRETCHED TO THE MAXIMUM IN ORDER TO DRIVE THE REMAINDER OF MY TRIP). I DIDN'T DRIVE THE VEHICLE THE NEXT DAY. I REPORTED THIS SITUATION TO MY DEALER THE NEXT DAY (FEBRUARY 10) FOR CORRECTION (ALTHOUGH I HAD PREVIOUSLY REPORTED THIS SAME CONDITION AROUND APRIL OF 2011 AND WAS TOLD THAT NO PROBLEM COULD BE FOUND). THE DEALER SERVICE DEPARTMENT INVESTIGATED AND FOUND THAT THE RECLINER MECHANISM WAS BROKEN AND REQUIRED REPLACEMENT. THEY SUGGESTED THAT I PUT SOMETHING BEHIND THE SEAT TO KEEP IT FROM FALLING BACK INTO THE REAR SEAT WHILE THE PART WAS ORDERED. I WAITED A WEEK (FEBRUARY 17) WITH NO RESPONSE FROM THE DEALER, I VISITED THE LOCATION AND WAS TOLD THAT THE PART HAD TO COME FROM THE SEAT VENDOR AND AN EXPRESS REQUEST WAS PLACED ON THE ORDER FOR IMMEDIATE SHIPMENT. TODAY (FEBRUARY 23) I WAS CONTACTED BY THE SERVICE REPRESENTATIVE AND INFORMED THAT THE AN ETA FOR THE REPLACEMENT PART WAS NOT AVAILABLE AND FOR ME TO CONTACT CHRYSLER DIRECTLY FOR THEIR INTERVENTION. SINCE THIS IS A SAFETY SITUATION WHERE THE SEAT COULD UN-EXPECTEDLY COLLAPSE AND THE DEALER NOT TAKING ANY OTHER ACTION FOR MY SAFETY, IT IS A STRONG CONCERN THAT THIS COULD HAPPEN TO OTHERS AND HAVE A TERRIBLE RESULT. *TR

THE NOTORIOUS WRANGLER DEATH WOBBLE. I HAVE A BRAND NEW 2011 WRANGLER WITH 10,000 MILES AND TODAY IT STARTED THIS INSANE WOBBLE WHEN GOING DOWN ROUGH ROADS AT ANY SPEED AT ALL. I CANT BELIEVE THIS, IT IS STAOCK AND THIS IS UPSURD THAT CHRYSLER HASN'T FIXED THIS. *TR

14MM BOLTS WERE INSTALLED ON THE ASSEMBLY LINE OF THE MANUFACTURER (CHRYSLER/DODGE/JEEP) IN THE TRACK BAR BUSHINGS AND LOWER CONTROL ARMS OF THE JEEP WRANGLER SUSPENSIONS, WHICH ACTUALLY CALLS FOR A 9/16" BOLT. NOT ONLY WERE THE WRONG SIZE BOLTS USED, THE WRONG TYPE OF BOLTS WERE USED IN THE INSTALLATION. THE BOLTS USED WERE THREADED TO THE HEAD, RATHER THAN USING THE APPROPRIATE "SHOULDER" BOLT - THREADED AT THE BOTTOM AND SMOOTH UP TO THE HEAD. BY INSTALLING THE WRONG BOLTS, THE THREADS HAVE EATEN AWAY AT THE INSIDE OF THE BUSHINGS, CAUSING THE ROUND HOLE TO HAVE WEAR FROM THE CUTTING ACTION, THUS LOOSENING THE SURFACE AREA INSIDE WHICH CAN LEAD TO "DEATH WOBBLE". DEATH WOBBLE IS WHERE THE BALL JOINTS, TRACK BARS, AND LOWER CONTROL ARMS IN THE SUSPENSION FLUTTER WHILE DRIVING, CAUSING THE STEERING WHEEL AND THE SUSPENSION TO SHAKE VIOLENTLY, WHICH IS EXTREMELY UNSAFE AND CAN RESULT IN A POTENTIAL ACCIDENT OR EVEN DEATH. I EXPECT CHRYSLER/DODGE/JEEP TO ISSUE A RECALL AND A TECHNICAL SERVICE BULLETIN TO ALL AFFECTED VEHICLES. I TOOK MY JEEP TO MY DEALERSHIP AND UPON EXAMINATION, SURE ENOUGH, THERE WAS SIGNIFICANT WEAR INSIDE THE BUSHINGS WHERE THESE BOLTS WERE INSTALLED BY THE MANUFACTURER. I WANTED TO REPLACE THEM WITH THE CORRECT SIZE AND TYPE OF BOLTS TO RECTIFY THE SITUATION, BUT THE DAMAGE HAS ALREADY BEEN DONE, RESULTING IN ALL NEW PARTS NEEDING TO BE ORDERED (TRACK BARS, LOWER CONTROL ARMS, ETC.) SOURCES: PLEASE REFER TO NUMEROUS YOUTUBE CONSUMER VIDEOS ON "JEEP WRANGLER DEATH WOBBLE" AS WELL AS A "STICKY" POSTED IN THE FOLLOWING JEEP ENTHUSIAST FORUM: WWW.WRANGLERFORUM.COM THERE, YOU WILL FIND A STICKY CALLED "THE IMPORTANCE OF CHANGING OUT STOCK BOLTS" WITH OVER 12,000 VIEWS AND OVER 300 POSTS. *TR

1.TOP INTERMITTENTLY LEAKS ON/NEAR THE PASSENGER DOOR, AND WHEN THERE IS SNOW THE TOP ACTS LIKE A SPONGE AND SATURATES LEAKING WATER EVERYWHERE INSIDE THE JEEP. I HAVE DRIVEN AND BEEN IN SOFT TOPS MOST OF MY LIFE AND I HAVE NEVER SEEN A SOFT TOP SATURATE THAT BADLY THAT IT SOAKS THE INSIDE OF THE JEEP. ORIGINALLY THE TOP LEAKED TERRIBLE ANYTIME IT RAINED ALONG THE TOP OF THE WINDSHIELD AND PASSENGER SIDE, 4 TIMES I CALLED TO COMPLAIN 3 TIMES THEY TOLD ME IT WAS MY FAULT FOR PUTTING THE TOP ON WRONG IN WINTER THE 4TH TIME THEY ACTED SURPRISED AND SAID OH BTW THERE IS A SERVICE BULLETIN 2.THE ENGINE MAKES A TERRIBLE HIGH PITCH WHISTLE/SIREN NOISE FROM THE ENGINE INTERMITTENTLY. IT LAST ANYWHERE FROM A FEW MINUTES TO A FEW HOURS. I HAVE THIS ON VIDEO 2 TIMES AND DAN'S JEEP HAS HEARD IT ALSO ALONG WITH MANY COWORKERS FRIENDS AND FAMILY. 3.THE STEERING WHEEL MAKES A TERRIBLE NOISE WHEN COLD INITIALLY AND RECENTLY IS MAKING THE NOISE IN LESSER SEVERITY EVEN WHEN WARMED UP. THE NOISE IS LIKE DRAGGING A NAIL ACROSS A SPRING. 4.TWICE NOW MY JEEP HAS HAD A SERIOUS IDLE/RPM PROBLEM I DO NOT KNOW WHAT TO CALL THE PROBLEM. SATURDAY THE 22ND OF OCTOBER 2011 I STARTED THE JEEP, IT IDLED FINE. I POPPED THE HOOD OPEN WITH A FRIEND TO SEE IF WE COULD HEAR THE SQUEALING NOISE WHEN I GAVE IT GAS. WHEN I GAVE IT GAS THE JEEP DROPPED IN RPM AND ACTED AS IF IT WAS GOING TO STALL OUT. EXPERIMENTING WITH THE AMOUNT OF GAS NO MATTER HOW FAR I PRESSED THE GAS PEDAL IT CONTINUED TO SOUND LIKE IT WAS DYING. FRIDAY THE 28TH OF OCTOBER AFTER DRIVING FOR WELL OVER AN HOUR THE JEEP WAS MAKING THE HIGH PITCH SQUEALING/WHISTLE/SIREN NOISE. AGAIN AND AT A STOP LIGHT I WENT TO GIVE IT GAS AS THE LIGHT WENT GREEN AND THE JEEP DROPPED IN RPM AND BEGAN TO STALL OUT IT SEEMED. ABOUT 10 SECONDS LATER THE JEEP STARTED ACTING NORMAL AND ACCELERATED. *TR

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER 4X4. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD SPORADICALLY BECOME STUCK. THE CONTACT STATED THE VEHICLE HAD TO BE SHIFTED INTO NEUTRAL AND THE FLOOR MATS HAD TO BE REMOVED IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CONTACT WAS TOLD THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 4,000.

WATER STANDING IN FRONT PASS. FLOOR. TOOK TO DEALER STILL LEAKING. GOING TO TAKE IT BACK 4 MORE TIMES THEN... ITS LEMON LAW TIME. *TR

AT APPROXIMATELY 3,000 MILES I PERFORMED THE FIRST OIL CHANGE. I FOUND THE DRAIN PLUG, WHICH IS TYPICALLY TIGHT, TO BE LOOSE. I WAS ABLE TO REMOVE IT WITH MY FINGERS. AT APPROXIMATELY 6,000 MILES, I BEGAN TO HEAR A CLUNKING NOISE AT LOW SPEEDS. AFTER TRYING TO DIAGNOSE THE ISSUE FOR OVER A WEEK, I FINALLY DISCOVERED THE PROBLEM. THE UPPER ANTI-SWAY BAR FASTENERS ON THE FRONT SUSPENSION WERE LOOSE. I TORQUED THEM BACK TO SPECS MYSELF. I AM CONCERNED ABOUT WHAT OTHER NUTS OR BOLTS MAY BE LOOSE ON THIS VEHICLE. JEEP ISSUED A RECALL FOR "LOOSE SUSPENSION FASTENERS" FOR 2010 AND 2011 MODELS, BUT MY VIN IS NOT INCLUDED. I BELIEVE THE PROBLEM MAY BE MORE WIDESPREAD THAN JEEP HAS SPOKEN IT TO BE. *TR

RECEIVED A RECALL LETTER L35 EMISSIONS. CALLED TO GET THE REPAIRS AND WAS TOLD I WOULD NEED TO SHIP THE JEEP TO ANOTHER ISLAND AS CHRYSLER HAS NO REPAIR SERVICE ON MOLOKAI. THE COMPANIES SHOULD HAVE TO MAKE ARRANGEMENTS WITH A REPAIR SERVICE ON THIS ISLAND. WOULD COST OVER $500 TO SHIP TO OAHU AS THEY SUGGESTED. *TR

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO DOWNSHIFT WHILE DRIVING 25 MPH UPHILL, THE CONTACT LOST CONTROL AND CRASHED INTO A WALL. THE CONTACT SUSTAINED INJURIES TO THE NOSE. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. THE POLICE OFFICER ADVISED THAT THE FAILURE SEEMED TO HAVE BEEN CAUSED BY A FRACTURED TIE-ROD. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 6,000.

WAS APPROACHING A STOP SIGN WHICH WAS ON A HILL WHEN SUDDENLY I LOST TOTAL CONTROL OF THE VEHICLE WHICH CRASHED INTO A BRICK WALL. THE VEHICLE DID NOT JUST VENTURE OFF THE SIDE OF THE ROAD IT ACTUALLY ENDED UP LOOKING AS THOUGH I MADE A SHARP RIGHT TURN. A STATE TROOPER REPORTED TO ME THAT IT LOOKED AS IF THE TIEROD HAD BROKEN CAUSING THE STEERING TO GO OUT WHICH IN TURN FORCED THE CRASH. MY CONCERN IS, AS WELL AS OTHER 2011 JEEP WRANGLERS, IS WHETHER OR NOT MY JEEP MAY HAVE HAD THE SAME ISSUES AS THE ONES WHICH AT THIS POINT HAVE BEEN RECALLED. THERE IS NO EXPLANATION FOR THIS ACCIDENT WHATSOEVER ON MY PART. I HAVE TO GO TO COURT IN JANUARY AND SURE WOULD LIKE SOME ANSWERS. CHRYSLER SAYS THE VEHICLE COULD VERY WELL BE RECALLED AT A LATER DATE HOWEVER, I FEEL A NEED TO PROTECT ANOTHER FROM A SIMILAR ACCIDENT. I STRONGLY FEEL THIS WAS A MALFUNCTION IN THE VEHICLE. HTTP://WWW.AUTOBLOG.COM/2011/03/07/2010-2011-JEEP-WRANGLER-RECALLED-OVER-POSSIBLE-DRIVETRAIN-PROBLE/. *TR