2012 JEEP WRANGLER Complaints

3.6 PENTASTAR V6 OIL FILTER / OIL COOLER ASSEMBLY DEVELOPED A MAJOR OIL LEAK... OIL COULD BE SMELLED DRIPPING ON EXHAUST STOPPED DRIVING UNTIL DEALER HAD REPLACEMENT PART. WAS IN FEAR THAT ENGINE OIL COULD CATCH ON FIRE, OR RUN OUT OF OIL AND DESTROY MOTOR. ALL NEW CHRYSLER 3.6 3.2 V6'S ARE AFFECTED. CHRYSLER CHARGED ALMOST 600.00 TO REPLACE PART AND ALLOW SAFE OPERATION OF 3 YEAR OLD CAR. THEIR HAS BEEN A NEW PART FOR 2014 MODELS THAT IS HAVING MORE OIL LEAK PROBLEMS... *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED AN E-MAIL FROM JEEP AROUND DECEMBER STATING RECALL N28 WOULD AFFECT MY JEEP BECAUSE THE POWER STEERING LINE WILL RUB THE TRANSMISSION OIL COOLER TUBE CAUSING THE VEHICLE TO LEAK TRANSMISSION FLUID. I NOTICED ON DECEMBER 18TH THAT MY JEEP WAS IN FACT LEAKING TRANSMISSION FLUID SO I CALLED THE CLOSEST JEEP DEALERSHIP TO ME, GWINNETT JEEP IN STONE MOUNTAIN GEORGIA, AND TOOK MY VEHICLE THERE ON DECEMBER 19TH. AFTER FURTHER INSPECTION, THE DEALERSHIP STATED THE ENTIRE TRANSMISSION OIL COOLER UNIT WAS LEAKING, WHICH I TOLD THEM WAS ODD SINCE THIS JEEP IS ONLY TWO YEARS OLD WITH LESS THAN 50,000 MILES. THE DEALERSHIP LATER CALLED ME BACK AND TOLD ME A DIFFERENT STORY STATING A TRANSMISSION OIL COOLER TUBE WAS LEAKING AND THAT UNFORTUNATELY IT WAS A DIFFERENT TRANSMISSION OIL COOLER TUBE THAN WAS LISTED IN RECALL N28. I DIDN'T BELIEVE THEIR STORY SINCE THEY INITIALLY TOLD ME THE TRANSMISSION OIL COOLER UNIT WAS FAULTY. THE BILL WAS 503 DOLLARS. I AM E-MAILING YOU BECAUSE MY VEHICLE WAS ONLY LEAKING TRANSMISSION FLUID BECAUSE OF RECALL N28 AND THE DEALERSHIP TOOK ADVANTAGE OF ME. THIS IS A CLASSIC "DOUBLE DIP" WHERE THE DEALERSHIP COLLECTS MONEY FROM FROM CORPORATE FOR THE RECALL AND THEN COLLECTS MONEY FROM THE CUSTOMER. THIS DEALERSHIP SHOULD BE UNDER INVESTIGATION AND AUDITED BECAUSE I AM MORE THAN CERTAIN THAT PEOPLE HAVE PREVIOUSLY BROUGHT IN VEHICLES TO GWINNETT JEEP FOR RECALL ISSUES AND THEN THEY CHARGED INNOCENT CUSTOMERS ADDITIONAL MONEY FOR "ISSUES" WITH DIFFERENT COMPONENTS OF THE VEHICLE. I CHECKED THEIR REVIEWS AND THERE WAS A SIMILAR INCIDENT WITH A JEEP PERTAINING TO A DIFFERENT RECALL. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE IN THE FUTURE. I AM A FULL TIME STUDENT AND I ALSO WORK FULL TIME, SO MY TIME AND MONEY MEAN A LOT TO ME. A ROUTINE RECALL THAT SHOULD HAVE BEEN FREE OF CHARGE ENDED UP COSTING ME OVER 500 DOLLARS. *JS

I UNDERSTAND THAT THIS MAY NOT BE IN THE NHTSA'S ARENA BUT I WASN'T SURE WHERE ELSE TO TURN. AROUND THE 21ST OF NOVEMBER 2014 THE HEADLIGHTS, BLINKERS, CABIN LIGHTING AND CRUISE CONTROL STOPPED WORKING. I TOOK THE VEHICLE INTO CAPITAL CHRYSLER JEEP DODGE IN GARNER NC ON THE 25TH OF NOVEMBER. THE DEALERSHIP DIAGNOSED THE PROBLEM AS AN ELECTRICAL CLUSTER IN THE INSTRUMENT PANEL SHORTING OUT. THE PART IS AN EXCHANGE PART AND ONE OF CHRYSLER'S VENDORS WOULD SEND A NEW PART CALIBRATED TO MY MILEAGE TO REPLACE MY SHORTED CLUSTER AND THEY WOULD SEND MY CLUSTER BACK TO BE REPAIRED. MY VEHICLE WAS NOT ALLOWED TO BE DRIVEN, DESPITE PHYSICALLY WORKING, BECAUSE THE NEW CLUSTERS MILEAGE HAD TO MATCH THE VEHICLES MILEAGE AND THEY HAD ALREADY SUBMITTED THE MILEAGE TO THE VENDOR. AROUND THE 5TH OF DECEMBER I WAS INFORMED THAT THE PART WAS NOT GOING TO SHIP FROM THE VENDOR UNTIL THE 19TH OF DECEMBER. ON THE 19TH I WAS INFORMED BY CAPITAL CHRYSLER JEEP DODGE THAT THE PART HAD NOT BEEN SHIPPED BY THE VENDOR AND THAT THEY WEREN'T EXPECTING THE PART UNTIL AFTER THE NEW YEAR. TODAY I RECEIVED AN UPDATE THAT THE PART IS NOT EXPECTED TO SHIP UNTIL THE 12TH. MY CASE NUMBER WITH CHRYSLER IS [XXX] AND I GIVE YOU PERMISSION TO CONTACT THEM ABOUT THIS INCIDENT. THE PART CAUSES THE LIGHTS AND BLINKERS TO NOT WORK. CHRYSLER IS PUTTING CARS ON THE ROAD THAT THEY AREN'T ABLE TO REPAIR TO A SAFELY DERIVABLE CONDITION IN A REASONABLE PERIOD OF TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

VEHICLE STOPPED GETTING HEAT FROM ALL VENTS ON DRIVERS SIDE, INCLUDING DEFROSTER AND ONLY LUKE WARM HEAT ON THE PASSENGER SIDE. ALL REGULAR MAINTENANCE HAD BEEN PERFORMED ON THE VEHICLE. DEALER SAYS RADIATOR AND HEATER CORE NEED TO BE REPLACED AS THEY ARE FILLED WITH 'SLUDGE'. A LITTLE RESEARCH ONLINE AND THIS SEEMS TO BE AN ALL TO COMMON ISSUE WITH THESE JEEPS AND CHRYSLER HAS GIVEN NO ANSWER AS TO THE CAUSE. WHILE NOT HAVING HEAT IS INCONVENIENT, NOT BEING ABLE TO DEFROST THE WINDSHIELD IS A SAFETY HAZARD. THEY ARE CURRENTLY FIGHTING ME ON PAYING FOR THIS AS THE VEHICLE IS JUST OUT OF WARRANTY. THIS IS AN ISSUE CHRYSLER IS FULLY AWARE OF AND HAS DONE NOTHING TO FIX! FURTHER INVESTIGATING HAS SHOWN THAT IGNORING THIS PROBLEM AND NOT REMOVING THIS SLUDGE COULD EVENTUALLY LEAD TO ENGINE FAILURE. *JS

WAS SLEEPING AND WOKE UP TO A POPPING NOISE THAT HAPPENED TO BE MY JEEP UP IN FLAMES AT APPROX 4:30 AM. CALLED CHRYSLER THEY CAME OUT N TOLD ME IT WAS ELECTRICAL NEAR THE BATTERY. I HAD NO AFTERMARKET ELECTRICAL TO CAUSE THIS. CHRYSLER IS NOT DOING ANYTHING TO HELP ME. I LOST MY JEEP. I AM AT A LOSE OF WORDS, MY JEEP WAS MY BABY... VERY DISAPPOINTED IN CHRYSLER AND DON'T KNOW WHAT STEPS TO TAKE FOR THEM TO HELP ME OR RECTIFY THE ISSUE. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ATTEMPTING TO ACCELERATE FROM STOP AT TRAFFIC SIGNAL, DASHBOARD TROUBLE LIGHTS ILLUMINATED, ESC AND ANTILOCK BRAKE SYSTEM ACTIVATED, EFFECTIVELY NULLIFYING DRIVER THROTTLE INPUT. VEHICLE WOULD NOT ACCELERATE. *TR

PARKED VEHICLE IN GARAGE ON SATURDAY AFTERNOON. WENT TO START IT BACK UP AND THE VEHICLE HAD NO DASH LIGHTS, TURN SIGNALS, HORN, BRAKELIGHTS, HEATED SEATS, ETC. HAD IT TOWED TO DEALERSHIP ON MONDAY OCTOBER 20TH. THE DEALER SAID THAT THE CLUSTER WAS OUT AND IT WOULD TAKE A FEW DAYS TO GET ONE. AT THE END OF THE WEEK THEY TOLD US IT WOULD BE NOV 1ST. I CHECKED IN ON OCT 30 AND THE DEALERSHIP SAID THE PART WAS NOW TENTATIVELY SCHEDULED FOR NOV 22. OPENED A CASE WITH JEEP AND HAVE A CASE MANAGER WHO TOLD ME TODAY THAT THE NEW TENTATIVE DATE IS NOV 28. THE PARTS SEEM TO BE UNAVAILABLE AND OUR JEEP HAS BEEN INOPERABLE FOR 33 DAYS WITH NO END IN SIGHT. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE INSTRUMENT PANEL CLUSTER FAILED TO WORK. THE CONTACT NOTICED AN INTERMITTENT SHORT OCCURRING UPON ACTIVATING THE PARKING LIGHTS, FOG LIGHTS, HEADLIGHTS, AND TAIL LIGHTS. THERE WERE ALSO NO AUDIO CONTROLS, THE HORN WOULD NOT SOUND, AND THE POWER STEERING WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HELD THE VEHICLE FOR SEVERAL WEEKS AND INDICATED THAT THE INSTRUMENT CLUSTER WAS NOT AVAILABLE. THE CONTACT WAS NOT GIVEN A TIMEFRAME AS TO WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.