2012 JEEP WRANGLER Complaints

REAR ENDED ANOTHER VEHICLE AT A SPEED OF APPROXIMATELY 25 MPH. THE AIR BAGS DID NOT DEPLOY AT TIME OF IMPACT OR AT ALL. NOTICED THAT THE REAR WINDSHIELD WIPERS DID NOT WORK AS WELL AS THE AUTOMATIC DOOR LOCKS. APPARENTLY THIS IS A ELECTRICAL ISSUE THAT COULD HAVE CAUSED SOME SERIOUS INJURIES. *TR

TOTAL INTEGRATED POWER MODULE (TIPM) FAILURE CAUSED THE STARTER MOTOR TO BURN OUT AND FRIED THE TIPM. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

THE CAR HAD BEEN DRIVEN FOR LESS THAN 15 MINUTES. UPON PULLING UP TO THE STOP LIGHT, SMOKE STARTED COMING OUT FROM THE HOOD THEN VENTILATION. AFTER GETTING KIDS OUT OF THE CAR, I USED A FIRE EXTINGUISHER UNDER THE FRONT OF THE CAR. ONCE THE EXTINGUISHER WAS EXHAUSTED, THERE WAS STILL SMOKE AND SMALL FLAMES. AT THIS POINT, THERE WERE FLAMING PIECES DROPPING FROM UNDERNEATH. I THEN GOT SAFELY AWAY AND WAITED UNTIL THE FIRE DEPARTMENT ARRIVED. THE FIRE WAS SIGNIFICANT. IT MELTED THE FRONT END BEFORE THE FIRE DEPARTMENT ARRIVED. *TR

I HAVE BEEN TRYING TO GET THIS RECALL (SEE BELOW) REPAIRED FOR OVER A YEAR. I AM ALWAS TOLD THERE ARE NO PARTS AVAILABLE FROM MY DEALER. I WROTE CHRYSLER AND THEY SAY THERE IS A SHORTAGE. I STILL GET NOTICES IN THE MAIL TELLING ME TO GET IT FIXED??? THEY EVEN SET UP A WEB SITE FOR ME??? HTTP://N28.MYAUTORECALL.COM/KENLAMONDA I AM HOPING YOU CAN GET THIS RESOLVED FOR ME OR TELL MY NOT TO WORRY LIKE MY DEALER TELLS ME... REPORT RECEIPT DATE: JUN 04, 2013 NHTSA CAMPAIGN NUMBER: 13V234000 COMPONENT(S): POWER TRAIN , STEERING POTENTIAL NUMBER OF UNITS AFFECTED: 180,131 ALL PRODUCTS ASSOCIATED WITH THIS RECALL EXPAND DETAILS CLOSE 11 ASSOCIATED DOCUMENTS EXPAND MANUFACTURER: CHRYSLER GROUP LLC SUMMARY: CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2012-2013 JEEP WRANGLER VEHICLES EQUIPPED WITH A 3.6L ENGINE AND AN AUTOMATIC TRANSMISSION AND MANUFACTURED JANUARY 23, 2011, THROUGH FEBRUARY 23, 2013. THE POWER STEERING LINE MAY CONTACT AND WEAR A HOLE IN THE TRANSMISSION OIL COOLER LINE RESULTING IN A LOSS OF TRANSMISSION FLUID. CONSEQUENCE: A LOSS OF TRANSMISSION FLUID MAY RESULT IN A LOSS OF TRANSMISSION FUNCTION WHICH MAY INCREASE THE RISK OF A CRASH. REMEDY: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING RETURN TUBE ASSEMBLY, FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 23, 2013. OWNERS MAY CONTACT CHRYSLER AT 1-800-247-9753. CHRYSLER'S RECALL CAMPAIGN NUMBER IS N28. NOTES: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV. *TR

THE ENGINE MALFUNCTION LIGHT CAME ON SO I TOOK MY 2012 JEEP WRANGLER TO THE DEALERSHIP. THEY SAID ONE OF THE CYLINDERS MISFIRED, BUT IT WAS NOT A MAJOR ISSUE, SO THEY RESET THE SOFTWARE AND I DROVE THE VEHICLE HOME. A FEW WEEKS LATER, THE ENGINE MALFUNCTION LIGHT CAME ON AGAIN, SO I TOOK MY JEEP BACK TO THE DEALERSHIP. THIS TIME CYLINDER NUMBER 2 MISFIRED AND THEY TOLD ME THE CYLINDER HEAD NEEDED TO BE REPLACED. THEY SAID MY JEEP WILL BE READY TOMORROW. *TR

THE TRANSMISSION OIL COOLER TUBE HAS RUPTURED. THE TRANSMISSION OIL COOLER TUBE ON THIS VEHICLE HAS HAD A RECALL ON IT FOR SOME TIME NOW. I HAVE CONTACTED THE DEALERSHIP SEVERAL TIMES TO GET MY NAME PLACED ON THE WAITING LIST; HOWEVER, THEY ARE NOW TELLING ME MY NAME IS NOT ON THE LIST. THE VEHICLE IS CURRENTLY UNABLE TO BE DRIVEN DUE TO THE TRANSMISSION FLUID LEAKING OUT. I HAVE CONTACTED THE DEALERSHIP TO TRY TO RESOLVE THIS SITUATION, BUT NO ONE SEEMS TO WANT TO HELP. EVERYONE HAS RESORTED TO VERY UN-PROFESSIONAL BEHAVIOR IN LIGHT OF THE INCIDENT AT THE DEALERSHIP. I HAVE BEEN VERY PATIENT WITH THE GROUP, BUT AM BECOMING VERY UN-PATIENT IN THE SITUATION. THEY CONTINUE TO TELL ME IT COULD BE SIX TO EIGHT WEEKS BEFORE THE PART IS AVAILABLE. I WOULD BE MORE UNDERSTANDING IF I KNEW MY NAME WAS NOT PREVIOUSLY PLACED ON THE LIST, BUT I KNOW THAT I HAVE MADE SEVERAL ATTEMPTS AT DOING SO. THIS VEHICLE IS ALSO MY PRIMARY VEHICLE. I AM IN DESPERATE NEED OF HAVING THIS UNSAFE SITUATION RESOLVED. *TR

I WAS DRIVING ON I70 FROM WHEELING, WV TO SAINT CLAIRSVILLE, OH DURING RUSH HOUR. I CAME OUT OF CONSTRUCTION AND SET THE CRUISE CONTROL FOR 65 MPH. I WAS COMING TO THE MERGE OF I70 AND 470 AND THERE WAS A LOT OF TRAFFIC. MY JEEP, WITHOUT TOUCHING THE BRAKE OR CONTROL, KICKED OUT OF CRUISE. I WAS ON AN INCLINE AND WENT FROM 65 MPH TO 55 MPH BEFORE I COULD GET MY FOOT ON THE GAS PEDAL. THE CAR BEHIND ME SWERVED INTO THE OUTSIDE LANE TO AVOID HITTING ME. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT HAS BEEN TO THE GARAGE FOR THIS AND I WAS TOLD IT WAS FIXED. SOMEONE IS GOING TO GET HURT IF OTHER JEEPS ARE DOING THIS. I WAS LUCKY! *TR

2012 JEEP WRANGLER UNLIMITED SPORT; 1ST INCIDENT WITH HOT OIL MESSAGE, RESULTED IN DEALERSHIP FIXING THE RECALL THEY ALL OF A SUDDEN HAD PARTS FOR (THAT WERE ON BACK ORDER FOR MONTHS-AND FOR A RECALL). WHEN I TOLD THE DEALERSHIP I HAD A CASE ID WITH CHRYSLER, THEY CHANGED THEIR TUNE AND HAD THE PART(S). THIS WAS AT 26000 MILES. 2ND INCIDENT: I HAD DRIVEN TO NY FROM SC WITH NO ISSUES WHILE DRIVING. NEXT DAY, COLD START, HOT OIL WARNING. TOOK TO A LOCAL AUTO REPAIR SHOP AND THEY "CLEARED THE ERROR" STATING THERE WAS NO APPARENT CAUSE AND THEY "DIDN'T KNOW WHY" THE ERROR OCCURRED. 3RD INCIDENT: CALLED DEALERSHIP I BOUGHT THE JEEP FROM AND TOLD THE GUY (WHOM I KNOW BY NAME) THAT I WAS HAVING THE SAME PROBLEM, "HOT OIL MESSAGE." HE STATED, "HOT OIL MESSAGE, I DON'T KNOW WHAT YOU'RE TALKING ABOUT!" REALLY??? HE WAS CLEARLY LYING, AND I KNEW RIGHT THEN HE WAS OF NO HELP TO ME. SO, I WENT TO THE NEAREST CHRYSLER IN A TOWN 15 MINUTES AWAY WHERE I HAD MOVED TO AS IT WAS CLOSER ANYWAY...LETTING THE LIAR-PART GO, THINKING THE OTHER DEALERSHIP WOULD SURELY DO THE RIGHT THING. THIS IS AT 34000 MI. THE DEALERSHIP HAS MY JEEP CURRENTLY AND TOLD ME TODAY THAT THE DEALERSHIP I BOUGHT IT FROM WROTE "ADDED COMPUTER TO JEEP," AS THE SUPPOSED FIX FOR THE ORIGINAL ISSUE (RECALL). THE GUY AT THE CLOSEST DEALERSHIP TOLD ME THE COMPUTER WOULDN'T EVEN "TALK" TO HIM SO HE COULDN'T DIAGNOSE THE PROBLEM UNTIL HE FIGURES OUT HOW TO GET THE 1ST COMPUTER TO "TALK" TO HIM SO HE CAN GET TO THE 2ND COMPUTER AND TRY TO DIAGNOSE AN ISSUE WITH THE 2ND COMPUTER. GOT A CALL THIS AFTERNOON THAT IT WAS DRIVEN AROUND TOWN WITH NO PROBLEMS AFTER CLEARING THE ERROR MESSAGE AGAIN. AWAITING FINAL RESULTS NOW. I'M 2000 MILES AWAY FROM BEING OUT OF WARRANTY. RESEARCHING INTERNET REVEALS NUMEROUS ACCOUNTS OF SAME ISSUE WITH MANY PEOPLE BARELY ESCAPING ENGULFED IN FLAMES JEEPS. THIS IS AN ISSUE. CLASS ACTION SOUGHT. *TR

ONE MORNING THE CONTROLS, HORN, & I'M ASSUMING, AIRBAG STOPPED WORKING (NO LIGHTS OR FUNCTIONALITY). JUST NOTICED THE FIRST TIME GOING OUT FOR THE DAY. THE REMOVABLE HARD TOP PANELS WHERE OFF, AND SOME DEW WAS PRESENT IN THE AIR EARLIER THAT MORNING.... BUT IT'S A JEEP. THE HORN HONKED FROM THE STEERING WHEEL ONCE AND THEN NO MORE. IT DOES STILL WORK WHEN LOCKING THE DOORS AND SUCH REMOTELY. *TR