2002 JEEP WRANGLER Complaints
View complaints related to 2002 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2002 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP WRANGLER- TORRINGTON, CT
PULLING OUT FROM GAS STATION AFTER FUELING UP, ALMOST KILLED A PEDESTRIAN WALKING ACROSS MY PATHWAY BECAUSE SUDDENLY WITHOUT ANY WARNING LOST ALL BRAKE FUNCTIONALITY DUE TO PREMATURE BRAKE LINE CORROSION INDUCED BRAKE LINE RUPTURE AND LOSS OF THE ENTIRE BRAKE FLUID. THE JEEP WRANGLER HAS A 82,455 MILE IN IT. THE VEHICLE ALSO HAD JUST A YEAR BEFORE INSPECTED (AND PASSED AS OK) ITS BRAKE SYSTEM BY A QUALIFIED DODGE SERVICE STATION. *TR
Source: NHTSA WEB SITE -
2002 JEEP WRANGLER- OWINGS MILLS, MD
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT THE COOLING COMPONENT WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CYLINDER HEAD WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 124,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP WRANGLER- NEWARK, DE
TL*THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH APPROACHING A STOP SIGN WHEN HE APPLIED THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE BRAKE WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN UPON THE CURB TO STOP IT AND THEN TOWED TO AN AUTHORIZED DEALER WHERE THE ENTIRE REAR BRAKE SYSTEM WAS REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06E022000 (SERVICE BRAKES, HYDRAULIC) BUT THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 144,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP WRANGLER- DALLAS, TX
I OWN A 2002 JEEP SARAHA 4WHEEL DR 2DR APPROX 87,000 MILES ORIGINAL ..MY DASH LIGHTS FREQUENTLY GO OFF AND ON WHILE DRIVING ON THE ROAD..THIS CAUSES HAVOC WHEN DRIVING AT NIGHT AS DASH LIGHTS AND TAIL LIGHTS GO OUT..OFF AND ON NOT ALWAYS CONTINUALLY..TO REMEDY I HAVE TO HOLD THE SWITCH FOR THE TURN SIGNAL SLIGHTLY TO GET BACK ON WHILE DRIVING TO A PLACE I CAN STOP..I HAVE TRIED TO ORDER THE PART FROM A DEALER AND AFTERMARKETS ..HOWEVER PART IS ON BACK ORDER 6,000 AND WAITING LIST IS QUITE EXTENSIVE..IS THERE A RECALL OUT THERE FOR THIS PART?? 6,000 ON BACK ORDER IS RIDICULOUS SHOULDN'T THERE BE? THIS PROBLEM STARTED ABOUT 3 DAYS AGO. *TR
Source: NHTSA WEB SITE -
2002 JEEP WRANGLER- CASCO, ME
MARCH 2009: WHILE DRIVING AT 55MPH, HEAR A RATTLE NOISE, THEN THE SHIFT ON THE FLOOR SHAKES VIOLENTLY. PULL OVER, CANNOT FIND ANYTHING WRONG, TRAVEL HOME LESS THAN 50 MPH, FINE. FEW MORE TIMES, ON THE HIGHWAY, CAR DOES IT AGAIN. PUT IN FUEL INJECTOR CLEANER, CHANGE OIL, CLEAN ALL AROUND BATTERY. DOES NOT DO IT FOR A WEEK OR TWO THEN DOES IT AGAIN. TOLD TO REPLACE CAMSHAFT SENSOR & CRANKSHAFT SENSOR. DID AND RAN FINE NO ISSUES FOR TWO WEEKS. 4/13/09 AFTER SITTING AT A RED TRAFFIC LIGHT, PROCEEDED TO TURN RIGHT, ENGINE DIED. NO WARNING NO SOUND,NO DASH LIGHTS ON, WAITED A FEW MINUTES, STARTED UP & TRAVELED HOME. 4/15/09 AFTER SITTING AT A TRAFFIC LIGHT WHILE DRIVING FORWARD, CAR DIED, NO SOUND,CHUGGING, NO DASH LIGHTS WE WENT TO JEEP IN FORT MYERS FLORIDA. THEY SAID WE NEED TO CHANGE OUR OIL, ADD A FUEL ADDITIVE, INJECTOR CLEANER & CLEAN OUR BATTERY IN ADDITION TO REPLACE ONE OF THE SENSORS. ALL OF THIS WAS ALREADY DONE. IF THAT DOES NOT SOLVE THE ISSUE, THEN IT IS OUR IGNITION SWITCH. COST TO US FOR THIS DIAGNOSIS $110.19. 4/27/09 TOWED JEEP WITH RV TO MAINEWENT TO JEEP DEALER MACDONALD MOTORS BRIDGTON MAINE. 5/04/09 CAR DIED WHILE DRIVING TO THE APPOINTMENT, THIS TIME 45-50MPH. WANTED TO REPLACE CRANK SENSOR WITH A ?MOPAR? BRAND, EVEN THOUGH WE TOLD HIM IT WAS JUST DONE. ALSO WANTED TO COMPLETE COMBUSTION CHAMBER CLEANER FROM BULLETIN 09-003-03. DECLINED. COST $55.81 5/18/09 TOOK CAR INTO MACDONALDS MOTORS FOR BULLETIN 09-003-03 TO BE DONE & ASKED THEM TO CHECK GROUNDING MOUNTS. REC'D CALL THAT THEY PERFORMED FUEL SYSTEM CLEANING & NEED A NEW CRANK SENSOR. WE SPOKE TO THE MANAGER, BECAUSE THE WORK WE REQUESTED WAS NOT PERFORMED, AND OTHER ITEMS WERE. HE ASSURED US THE BULLETIN WOULD BE PERFORMED THE INSPECTION WAS PERFORMED, NO REPAIR WAS NEEDED AND THE GROUNDING MOUNTS WERE FINE AND THE COMPUTER NO LONGER TELLS THEM IT NEEDS A CRANK SENSOR. THIS VEHICLE HAS DIED THREE MORE TIMES SINCE THEIR REPAIRS. *TR
Source: NHTSA WEB SITE -
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2002 JEEP WRANGLER- MANCHESTER, NH
WHILE EXITING THE OFFRAMP FROM A HIGHWAY, I DOWNSHIFTED MY JEEP WRANGLER. THE CLUTCH WENT ON ME, AND I PROCEEDED TO PULL OFF THE HIGHWAY. BEFORE I COULD STOP THE VEHICLE, AN EXTREMELY QUICK FIRE ERUPTED FROM UNDER THE ENGINE, AND SPREAD TO THE CAB, COMPLETELY PLACING MYSELF AND GIRLFRIEND IN A LIFE OR DEATH SITUATION. WITHIN MINUTES, THE ENTIRE JEEP WAS ENGULFED IN FLAMES, WITH US BARELY ESCAPING. HAVE HAD NO COOPERATION FROM THE DEALER, OR CHRYSLER. THE VEHICLE WAS IN PERFECT RUNNING CONDITION, WHICH LEADS ME TO BELIEVE THAT THERE WAS A MECHANICAL ERROR. CHRYSLER HAD THE VEHICLE INSPECTED, TOLD ME THAT IT WASN'T THEIR FAULT, BUT HAS YET TO EXPLAIN WHAT ACTUALLY WAS THE CAUSE. *TR
Source: NHTSA WEB SITE -
2002 JEEP WRANGLER- FRISCO, TX
WINDOW REGULATOR ON THE FRONT DRIVER'S WINDOW, FRONT PASSENGER'S WINDOW AND BACK PASSENGER WINDOW HAS HAD TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2002 JEEP WRANGLER- PORTLAND , TN
TL*THE CONTACT OWNS A 2002 JEEP WRANGLER. WHILE DRIVING 75 MPH, THE VEHICLE WOULD JERK, BUT NOT SHUT OFF. ON OCCASION, THE VEHICLE WOULD JERK AND LOSE POWER. HOWEVER, AFTER RESTARTING THE VEHICLE, THE POWER WOULD RETURN. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE REPAIR SHOP STATED THAT THE CAM SENSOR NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE CAM SENSOR WAS REPLACED AGAIN, AS WELL AS THE COIL MODULE AND SPARK PLUGS. THE CURRENT MILEAGE IS 91,000 AND FAILURE MILEAGE WAS 81,000. UPDATED 02/08/08. *LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP WRANGLER- CORDOVA, TN
WE ARE A JEEP FAMILY. JEEP LIBERTY 2002 WAS BROUGHT IN FOR RECALL ON THE BALL JOINTS ON 11/26/06. IN EARLY DEC WE STARTED EXPERIENCING PROBLEMS WITH STEERING. BROUGHT THE JEEP INTO DEALERSHIP AND THEY QUOTED US $1680 TO REPLACE POWER STEERING PRESSURE LINE &SWITCH & RACK AND PINION. I WAS SURPRISED THAT A JEEP THIS NEW WOULD HAVE THIS PROBLEM. DEALERSHIP TOLD US THAT 3 OTHER JEEP LIBERTYS WERE SERVICED FOR THE SAME PROBLEM WITHIN THE LAST WEEKS. THEY SAID IT WAS STRANGE BECAUSE THE LIBERTYS HAD ALL JUST HAD THE RECALL WORK DONE ON THE BALL JOINTS. ALL 3 JEEP LIBERTYS HAD THE SAME POWER STEERING, RACK & PINON PROBLEM AFTER THE RECALL WORK WAS COMPLETED. DEALERSHIP SAID THEY THOUGHT MAYBE THERE WAS A CONNECTION TO THE RECALL BUT COULD NOT SAY THAT IT WAS DEFINITE. I TOLD THE DEALERSHIP THAT I WOULD CONTACT CHRYSLER JEEP AND SEE IF THERE ARE ANY OTHER PROBLEMS SIMILAR TO MINE RECORDED. 1/31 I CONTACTED JEEP CUSTOMER SERVICE (REFERENCE #15916486) AND TALKED TO SENIOR STAFF AGENT ANGELA. THE AGENT SAID THAT SHE RESEARCHED AND NO OTHER PROBLEMS HAVE BEEN REPORTED ; JEEP DID NOT AGREE THAT THE PROBLEM COULD BE RELATED TO THE RECALL. I DID GO ON THE INTERNET AND THERE ARE COMPLAINTS NOTED ON THE INTERNET ABOUT THE SAME PROBLEM. I FEEL THAT THE JEEP BALL JOINT PROBLEM CONTRIBUTED TO THE STEERING PROBLEM AND THAT JEEP SHOULD REPAIR MY CAR AT THEIR EXPENSE. JEEP DISAGREES. DO I HAVE ANY RECOURSE OR APPEAL PROCESS TO MAKE CHRYSLER FIX THE RACK & PINION PROBLEM OR AT LEAST CONTRIBUTE TO THE REPAIR.
Source: NHTSA WEB SITE -
2002 JEEP WRANGLER- NEW CASTLE, PA
TL* - THE CONTACT STATES THAT SHE RECEIVED A RECALL NOTICE (F23), IN REGARD TO HER LOWER BALL JOINT. THE CONTACT HAS TAKEN THE CAR TO THE DEALERSHIP BUT THEY TOLD HER THAT THE REPAIR WILL TAKE A FEW MONTHS. THE DEALER TOLD THE CONTACT THAT THEY GET ONLY 3 PARTS A MONTH.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE