2012 JEEP WRANGLER Complaints

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 20,000.

I HAVE RECEIVED FOUR RECALL NOTICES ON THIS ISSUE (SAFETY RECALL N28/NHTSA 13V-234) STARTING IN SEPTEMBER OF 2013, AND HAVE CONTACTED DEALER A NUMBER OF TIMES WHO SAY THEY HAVE NO PARTS TO REPAIR THE ISSUE. OBVIOUSLY SIMPLY SENDING THE OWNER MORE RECALL NOTICES, WITHOUT THE ABILITY TO REPAIR IS A WASTE OF TIME. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED MY SECOND NOTICE FOR A RECALL INVOLVING THE TRANSMISSION OIL COOLER TUBE WHICH MAY EFFECT THE POWER STEERING FLUID RETURN TUBE OR TRANSMISSION ITSELF. I CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR THE WORK TO BE DONE, I WAS ADVISED BY DEALERSHIP THAT I WILL BE PLACED ON THE WAITING LIST OF OVER 140 PEOPLE AS THE PART IS ON BACKORDER AND THEY ARE ONLY ALLOWED TO ORDER 1 PART (FOR THIS RECALL) EVERY 14DAYS. I CONTACTED CHRYSLER AND WAS ADVISED THIS IS CORRECT, THEY LIMIT THE PART TO DEALERSHIPS SINCE IT MUST BE DISTRIBUTED EVENLY NATIONWIDE. WHEN I ASKED, "WHY THE PART ISN'T BEING MADE IN MASS PRODUCTION TO ACCOMMODATE THE NEED REQUIRED TO FULFILL THIS RECALL?", CHRYSLER DID NOT HAVE AN ANSWER. I'D LIKE TO KNOW HOW THE CONSUMER IS SUPPOSED TO FEEL SAFE IN THEIR VEHICLE THAT IS KNOWN TO HAVE A PROBLEM (HENCE THE RECALL) WHEN THE MANUFACTURER DOESN'T FEEL IT NECESSARY TO SUPPLY THE PARTS NEEDED TO FIX THE VEHICLES. A RECALL DOESN'T DO ANYONE ANY GOOD IF THE PARTS AREN'T READILY AVAILABLE TO CORRECT THE PROBLEMS. THIS SEEMS MORE LIKE A STALL TACTIC FROM THE MANUFACTURER TO RENEGE ON THEIR RESPONSIBILITY. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS WERE NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14*LJ 06/11/2014 *JS

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO AND WAS TOLD BY THE LOCAL DEALER THAT HE WAS ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) BUT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL- THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT BEING SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. AZ

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONLY TWO RECALL KITS PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING ) AND STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE RECALL REPAIRS WERE UNABLE TO BE PERFORMED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.