2010 JEEP WRANGLER Complaints

WAS 4 WHEELING AND SMELL FUEL OUT OF THE RIGHT SIDE REAR. DEALER INSTALLED O RING: FUEL PUMP AND LEVEL. INSTALLED NEW FUEL TANK. 07/01/2011 SMELLED FUEL COMING FROM RIGHT REAR. DEALER DID SMOKE TEST AND FOUND LEAK AT THE EVAP CANISTER INSTALLED NEW VENT CANISTER. 08/04/2011. STILL SMELL FUEL FROM RIGHT REAR, DEALER DID SMOKE TEST FOUND NO LEAKS, BUT COULD SMELL FUEL VAPOR IN RIGHT REAR. STATED THAT WHEN OFF RODE FUEL MOVES MORE IN THE TANK AND THAT THE JEEP IS SAFE, AND NO FIX AT THIS TIME. HOW CAN THIS BE TRUE??. IF I WOULD STRIKE A MATCH IT WOULD EXPLODE AND LIFE COULD BE LOST.

2010 JEEP WRANGLER WITH GOODYEAR WRANGLER ST TIRES. RIGHT REAR TIRE BLEW OUT, WITH COMPLETE SEPARATION OF THE TREAD FROM THE RIM. 4064 MILES ON THE TIRE. NO INJURIES. CONDITIONS DRY, 103 DEGREES, NO ROAD HAZARDS AFFECTED THE TIRE. DOT M671 EYER 2110. *KB

ON 6/17/2011 WE HAD OUR 2010 JEEP WRANGLER UNLIMITED RUBICON ON AN OFF-ROAD TRAIL IN 2WD. THE TRAIL CAN BE DESCRIBED AS MILD TERRAIN NOT REQUIRING 4WD FOR ANY PART OF THE TRAIL. APPROXIMATELY 2 MILES IN WE HEARD A LOUD NOISE, STOPPED THE VEHICLE AND DISCOVERED THAT THE FRONT AXLE HOUSING WAS CRACKED. CHRYSLER'S ROADSIDE ASSISTANCE WOULD NOT RECOVER TEH VEHICLE FROM THE TRAIL SO WE GOT IT TO A MAINTAINED ROAD. SEVERAL DAYS LATER WE HAD THE VEHICLE TOWED TO OUR JEEP DEALER FOR INSPECTION. WARRANTY WORK WAS DENIED ON THE BROKEN AXLE HOUSING DUE TO CHRYSLER'S DETERMINATION THAT WE TEH FAILURE OCCURRED DUE TO EXTREME OFF-ROADING. VERBALLY WE WERE ALSO TOLD THAT WE WERE NOT USING THE VEHICLE FOR ITS INTENDED PURPOSE. WE SUBMITTED PHOTOS AND NARRATIVES OF SIMILIAR INCIDENTS (FRONT AXLE HOUSING BREAKS DURING DURING MILD OFF-ROAD DRIVING, AND ONE INSTANCE OF HITTING A CURB WITH THE TIRES). THESE WERE REGARDED AS INCIDENTS OF EXTREME OFF-ROADING AS WELL. SINCE THE BREAKAGE OCCURRED AFTER SEVERAL MILES OF TRAVEL ON MAINTAINED HIGHWAY, AND THEN APPROXIMATELY 15 MILES ON MILD OFF-ROAD TRAILS THAT DID NOT REQUIRE 4WD WE WILL REPLACE THE ENTIRE AXLE WITH AN AFTERMARKET PRODUCT THAT IS SIMILIAR IN COST. OUR CONCERN IS THAT AS WE RESEARCH ONLINE WE ARE FINDING SIMILIAR INCIDENTS UNDER SIMILIAR CONDITIONS - FRONT AXLE HOUSING BREAKS IN THE SAME LOCATION WHEN THE VEHICLE IS UNDER ONLY SLGHTLY HIGHER THAN NORMAL DRIVING CONDITIONS ON 2007-2010 JEEP WRANGLER JK UNLIMITED RUBICONS. RUBICONS HAVE AN UPGRADED SUSPENSION SYSTEM FOR OFF-ROAD USE COMAPRED TO OTHER MODELS AND FEATURE A "TRAIL RATED" BADGE ON THE VEHICLE, BUT LIGHT OFF-ROAD USE CAUSED FAILURE IN OUR VEHICLE. *TT

TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THAT THE HEADLIGHT COVER DISLODGED FROM THE VEHICLE. THE LIGHT WOULD BOUNCE UP AND DOWN WHILE DRIVING, CAUSING LIMITED ILLUMINATION OF THE ROADWAY AHEAD. THE DEALER DIAGNOSED THAT THE CONTACT WOULD NEED TO REPLACE THE BRACKET WHICH WOULD CONNECT THE CASING TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE YET THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,182 AND THE CURRENT MILEAGE WAS 11,482.

I DROVE MY 2010 JEEP WRANGLER SAHARA UNLIMITED THROUGH WATER THAT WAS SITTING IN A PASTURE THAT HAD BEEN SHREDDED. 30 MINUTES LATER MY CAR WAS ON FIRE. THE DESIGN OF THE SKID PLATE ALLOWED THE GRASS THAT WAS FLOATING ON THE WATER TO BE PUSHED UNDER THE SKID PLATE AND AROUND THE CATALYTIC CONVERTER, WITHIN 30 MINUTES THE GRASS DRIED AND CAUGHT ON FIRE. I HAD 3 KIDS IN THE CAR ON OUR WAY BACK FROM A RODEO AND ENDED UP WATCHING MY JEEP BURN AT 1:00 IN THE MORNING. CHRYSLER WILL NOT TAKE ANY RESPONSIBILITY FOR THIS AND HAS DENIED MY CLAIM. THE BACK SKID PLATE HAS A LIP THAT DIPS DOWN AND ALLOWS THE POSSIBILITY OF DEBRIS TO BE SUCKED UP AROUND THE CATALYTIC CONVERTER. THE GAS LINE AND THE TRANSMISSION ARE RIGHT NEXT TO THE CATALYTIC CONVERTER WHICH IS DANGEROUS. MY CAR WAS A TOTAL LOSS LUCKILY WE WERE ALL GOT OUT OF THE CAR WITHOUT INJURY, I DO PLAN ON MAKING SURE THIS DANGER IS KNOWN SINCE CHRYSLER WILL NOT TAKE RESPONSIBILITY FOR THEIR DESIGN FLAW. *TR

WITH INCREASING FREQUENCY, MY JEEP JUMPS OUT OF FIRST GEAR WHILE ACCELERATING AWAY FROM A STOP. EVEN WITH MY HAND ON THE SHIFT LEVER, HOLDING MY VEHICLE IN FIRST GEAR, IT WILL AT TIMES JUMP OUT OF GEAR WITH A VIOLENT METAL-ON-METAL COLLISION SOUND. SEVERAL TIMES THIS HAS HAPPENED WHEN CROSSING OR JOINING TRAFFIC AT AN INTERSECTION, AND IS VERY DANGEROUS.

IN APRIL 2011, MY JEEP WENT IN FOR SERVICE AT HERB CHAMBERS. THERE WERE SAFETY RECALLS THAT NEEDED TO BE FIXED AND I EXPRESSED MY CONCERN TO THE SERVICE ASSOCIATE ABOUT MY PARKING BRAKE BEING LOOSE AND NOT PROPERLY ADJUSTED. WHEN I RETURNED TO THE DEALERSHIP THE DIAGNOSIS I RECEIVED FROM THE SERVICE ASSOCIATE WAS THAT A MASSACHUSETTS REGISTERED SAFETY INSPECTOR EXAMINED MY PARKING BRAKE AND IT WAS FUNCTIONING PROPERLY. IN MAY 2011, APPROXIMATELY A MONTH AFTER MY VEHICLE WAS IN FOR SERVICE, I PARKED MY VEHICLE IN ITS PARKING SPOT AT MY HOUSE AND WHEN I RETURNED TO MY VEHICLE FIVE MINUTES LATER IT HAD ROLLED INTO THE WOODS. WHEN THE JEEP ROLLED INTO THE WOODS IT HIT THREE TREES RESULTING IN THE REAR PASSENGER SIDE FENDER RIPPING OFF. WHEN I CONTACTED CUSTOMER SERVICE AT JEEP THEY STATED I NEEDED TO FILE A CLAIM THROUGH MY INSURANCE COMPANY AND THERE WAS NOTHING THEY COULD ASSIST ME WITH. A CLAIM WAS FILED THROUGH MY INSURANCE COMPANY AND CHRYSLER COMPANY. CURRENTLY THE JEEP IS BEING REPAIRED THROUGH MY INSURANCE COMPANY. I FEEL THAT ONCE THE BODY WORK IS COMPLETE ON MY JEEP THE MECHANICAL PARTS OF THE JEEP WILL STILL BE DEFECTIVE. I AM CONCERNED THAT THE PARKING BRAKE WILL FAIL AGAIN AND COULD SIGNIFICANTLY DAMAGE PROPERTY OR A BYSTANDER. CHRYSLER SENT OUT A PRIVATE CONTRACTOR, HANK SULLIVAN, WHO INSPECTED THE PARKING BRAKE. WHEN REQUESTED TO BE ON SITE OF HIS INVESTIGATION OF MY VEHICLE MY REQUESTED WAS DENIED. ONCE HIS INVESTIGATION WAS COMPLETE I REQUESTED PAPERWORK TO VERIFY HE EXAMINED MY VEHICLE AND FOR A COPY OF THE RESULTS FOR MY OWN FILE, THAT REQUEST WAS ALSO DENIED. APPROXIMATELY A MONTH LATER, I AM STILL AWAITING A LETTER FROM CHRYSLER WITH DETAILS FROM HANK'S INVESTIGATION. I RECEIVED A PHONE CALL FROM CHRYSLER STATING THAT THEY FOUND NOTHING WRONG WITH MY VEHICLE. I FEEL THAT I HAVE BEEN DISCRIMINATED AGAINST DUE TO MY AGE I LEFT SEVERAL MESSAGES FOR THE SPECIAL CLAIMS DEPARTMENT AT CHRYSLER AND NEVER RECEIVED A PHONE CALL BACK. ONLY ONCE I GOT ONE BACK. *TR

WHEN FILLING UP WITH GAS, IT DOES NOT SHUT OFF WHEN FULL. IT SHOOTS FUEL UP AND OUT OF THE FILLER TUBE SOAKING THE SIDE OF THE JEEP, THE BUMPER, THE FUEL FILLER WAND, AND ANYONE STANDING CLOSE. THIS IS A SERIOUS ISSUE. IT HAPPENS EVERY TIME FILLING TO FULL. *TR

THE FUEL TANK OVERFLOWS WHEN DOING FILL UP EVERY TIME. IT HAPPENS AT ALL GAS STATIONS AND I NEVER TRY TO "TOP OFF" THE TANK. I DO NOT WANT A FIRE, SO MY CONCERN IS FOR MORE THAN MY RUINED SHOES AND DETERIORATING PAINT NEAR THE TANK. I HAVE READ OF MANY OTHERS WHO HAVE HAD THIS ISSUE AND IS YET UNRESOLVED. *TR

TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THE VEHICLE WAS EQUIPPED IN A MANNER IN WHICH THE ROOF AND DOORS COULD BE REMOVED FROM THE VEHICLE DURING WARM WEATHER. WHEN THE ROOF AND DOORS WERE REMOVED, THE SIDE VIEW MIRRORS WERE REPOSITIONED TO MOUNT ONTO THE FRONT WINDSHIELD SUPPORT FRAME. THE CONTACT STATED THAT WHEN THE MIRRORS WERE MOUNTED IN THIS POSITION, THE VIEW IN THE PASSENGER SIDE MIRROR WAS OBSTRUCTED BY APPROXIMATELY 85 PERCENT, REDUCING VISIBILITY WHILE DRIVING AT ANY SPEED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THERE WAS NO REPAIR AVAILABLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 11,000.