2011 JEEP WRANGLER Complaints

COMPLAINT NUMBER: 1299598 THE PRINT OUT OF MY FILED COMPLAINT IS INCORRECT IN THAT I DID CHECK THE BOX TO NOT SHARE MY COMPLAINT WITH THE MANUFACTURER I HAVE PHOTOS OF THIS FACT ON ANOTHER CAMERA NOT CONNECTED TO THE INTERNET. PLEASE MAKE NOT OF THIS COMPLAINT AS I HAVE.

VEHICLE STATIONARY, FLOODING FRONT DRIVER AND PASSENGER FLOORBOARDS. 3+ INCHES. NOT A DROP OF WATER ANYWHERE ELSE. 6 ATTEMPTS AT DEALERSHIP SERVICE DEPARTMENT BY (THE WATERMAN), UNTIL COMPLETED. THE SERVICE DEPARTMENT HAS NO RECORD OF THIS IN THEIR SYSTEM ACCORDING TO THEM, I DO. CAUSED ELECTRICAL, RUSTING, CARPETING BUCKLED NOW LOOSE BUNCHING UNDER GAS AND BRAKE PEDALS. RECEIVED NHTSA RECALL NOTIFICATION, OF THE SEATBELTS IN MY 2011 JEEP WRANGLER, ,HAVE NOT RECEIVED ANY NOTIFICATION FROM MANUFACTURER. LAST RECALL FOR DRIVERS AIRBAG, TAKATA DANGERS, THE DEALERSHIPS REPAIR DEPARTMENT INSISTED NO SUCH RECALL EXISTED, AND CLAIMS TO HAVE REPLACED THE PASSENGER AIRBAG THAT HAD ALREADY BEEN REPLACED. MY VIN # PULLS UP ALL RECALLS COMPLETED. THIS IS NOT TRUE. I HAVE RECORDS OF DATES OF SERVICE AND PHOTOS. I DON'T HAVE A SCANNER TO UPLOAD THEM. FLOODING OCCURRED WHILE VEHICLE WAS STATIONARY AND PARKED IN DRIVEWAY OF HOME.

HEATING SYSTEM - CLOG ON DRIVERS SIDE OF HEATING AIR VENTS - NO HEAT ON DRIVERS SIDE OF JEEP WRANGLER

SO THEY (MOPAR/JEEP) HAVE HAD THIS JEEP CLOCK SPRING RECALL ISSUE FOR A WHILE NOW... WE HAVE HAD IT REPLACED TWICE NOW UNDER THE RECALL AND IT IS STILL DOING THE EXACT SAME THING... SO THE RECALL FIX WAS NOTHING BUT A SHAM... IT DID NOT FIX THE PROBLEM AND THE PROBLEM STILL PERSISTS AND I AM NOT FIXING IT FOR A THIRD TIME WHEN THE SOLUTION THEY CAME UP WITH FOR THE RECALL IS NOT A SOLUTION IT JUST MASKS THE PROBLEM FOR A LITTLE WHILE... SO NOW ONCE AGAIN THE CLOCK SPRING IS OUT IN IT AND I AM AT MY WITS END WITH IT!

DRIVING TO WORK MY WRANGLER DIED AND BURST INTO FLAMES MOVING FROM THE BACK TO THE FRONT. I WAS NORTHBOUND ON HWY 265 WHEN VEHICLE DIED AND STARTED BURNING.*DT*JB

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. AFTER THE VEHICLE WAS SERVICED PER AN UNKNOWN AIR BAG RECALL AT BACHMAN CHRYSLER DODGE JEEP RAM (LOCATED AT 630 BROADWAY ST, JEFFERSONVILLE, IN 47130, (812) 282-4356), THE AIR BAG WARNING INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000. *DT CONTACT STATED HE HAD A FAULTY CLOCKSPRING CAUSING THE AIRBAG LIGHT TO STAY ON. CONTACT'S VIN WAS NOT ON THE RECALL.*JB

WHEN FILLING WITH FUEL, GAS WILL SPIT BACK FROM THE FILLER NECK AND ALL OVER THE SIDE OF THE JEEP RIGHT BEFORE THE FUEL NOZZLE CLICKS OFF. THIS HAS HAPPENED 3 TIMES NOW IN THE 3 WEEKS SINCE I BOUGHT THIS VEHICLE FROM A DEALER. THIS CREATES A FIRE HAZARD IN THE EVENT GAS HIT A HOT SPOT OR A SPARK CAUSED BY STATIC, ETC...

DURING THE EVENING OF OCTOBER 16, 2019 WHILE DRIVING ON INTERSTATE HIGHWAY 84 NEAR THE EAGLE ROAD EXIT 46 WITH MY 5 YEAR OLD GRANDSON, MY JEEP HAD A CATASTROPHIC ELECTRICAL FAILURE. I COULD NOT GET THE TURN SIGNALS, HEADLIGHTS, WINDSHIELD WIPERS, OR HORN TO WORK. LATER I LEARNED THAT AT LEAST THE DRIVERS AIR BAG WAS ALSO INOPERABLE. THE NEXT MORNING MY LOCAL JEEP DEALER (LARRY H MILLER, BOISE, ID) DIAGNOSED THE PROBLEM AS A FAILURE OF THE 'CLOCK SPRING' THE SERVICE MANAGER CALLED ME AND SAID THAT DUE TO THE ONGOING RECALL OF CERTAIN RIGHT HAND DRIVE JEEP WRANGLERS (NHTSA CAMPAIGN NUMBERS:16V288000, 13V176000, AND 11V528000, ALL INVOLVING THE CLOCK SPRING) A NEW, REDESIGNED, CLOCK SPRING IS NOT AVAILABLE FOR NON-RECALLED VEHICLES. HE TO INSTALL AT MY EPENSE A NEW CLOCK SPRING, BUT OF THE OLD DESIGN, WHICH WOULD EVENTUALLY FAIL.

FRONT PASSENGER SEAT BELT IS DEFECTIVE. GETS STUCK WHEN TRYING TO PULL IT OUT. TAKES A FEW TRIES TO PULL IT OUT. SOMETIMES IT WONT UNLOCK. VERY SERIOUS SAFETY HAZARD. JEEP IS ALWAYS STATIONARY WHEN TRYING TO USE THE SEATBELT. THIS HAS BEEN HAPPENING FOR THE PAST YEAR OR TWO. I PAID $700.00 OUT OF POCKET TO HAVE A NEW SEAT BELT INSTALLED TODAY AT A LOCAL MECHANIC. THE SEATBELT SHOULD BE WARRANTIED FOR LIFE OF THE VEHICLE. JEEP CHRYSLER HAS DENIED MY CLAIM FOR REPAIR. THE SEATBELT IS A SAFETY ISSUE. NOT A LUXURY ITEM.

I HAD JUST DROPPED MY 6 YEAR OLD OFF SCHOOL, WENT TO LEAVE WITH MY 7 MONTH OLD AND ENDED UP STRANDED BECAUSE THE ALTERNATOR WENT OUT, JUST TO FIND OUT THAT THERE IS A SENSOR IN THE COMPUTER AND ISN'T SOMETHING THAT CAN BE FIXED REAL QUICK. SO NOW AM IN A MAJOR BIND TRYING TO GET MY FAMILY PLACES WHILE MY JEEP SITS.