2007 JEEP WRANGLER 4-DR 4X4 Complaints

DEATH WOBBLE-BETWEEN 45-60 MPG. SHAKES SO VIOLENTLY THAT STEERING IS IMPOSSIBLE, MUST COME TO A STOP TO GAIN CONTROL. DEALERSHIP SAID THEY CANT FIND ANYTHING WRONG. *TR

TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4 DOOR 4X4. WHILE DRIVING 50 MPH, THE STEERING SHOOK VIOLENTLY. THROUGH RESEARCH, THE CONTACT DISCOVERED THAT THE FAILURE WAS A DEATH WOBBLE, IN WHICH THE VEHICLE'S HARMONIC ACTION CAUSES THE FRONT END TO VIBRATE. THE VEHICLE WILL SHIMMY SEVERELY TO THE POINT WHERE IT NEEDS TO BE SLOWED DOWN OR PULLED OVER. THE DEALER STATED THAT NOTHING COULD BE DONE AND FOUND NO FAILURES WITH THE VEHICLE. THE VEHICLE IS CURRENTLY AT HER RESIDENCE AND HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.

TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4X4. ON SEVERAL OCCASIONS, THE VEHICLE WOULD BOUNCE. WHILE DRIVING 65 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS BOUNCING UP AND DOWN AND THE FRONT TIRES WERE NOT TOUCHING THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE STRONG DAMPER FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO MONTHS LATER WHILE DRIVING 60 MPH. THE CONTACT HAD TO APPLY MAXIMUM PRESSURE TO THE BRAKES AND CRASHED INTO THE MEDIAN. THE CRASH CAUSED DAMAGE TO THE TIE ROD. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT FIND ANY FAILURES. THE CONTACT CALLED THE MANUFACTURER AND REPORTED THE ISSUE THAT HE WAS EXPERIENCING. AN INSPECTOR WAS SENT TO INSPECT THE VEHICLE AND STATED THAT HE COULD NOT SHARE HIS FINDINGS. THE CONTACT IS CURRENTLY WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 20,900 AND CURRENT MILEAGE WAS 32,500.

HELLO, I BOUGHT A NEW 2007 JEEP WRANGLER AND HAVE BEEN HAVING WHAT THE INDUSTRY CALLS THE "DEATH WOBBLE" SINCE THE VEHICLE WAS NEW AND IT IS NOW IN FOR THE 4TH REPAIR ATTEMPT AND DEALERSHIP IS TELLING ME THAT THERE IS NOTHING THEY CAN DO TO FIX IT AND THAT THEY CAN'T REPLICATE THE PROBLEM THIS TIME, ALTHOUGH THEY HAVE NOW REPAIRED IT 3 TIMES NOW OVER THE LAST 2 YEARS AND WERE ABLE TO REPLICATE THE PROBLEM EACH OF THE OTHER TIMES. NOW MY NEW VEHICLE WARRANTY IS WITHIN 200 MILES OF EXPIRING NOW AND I HAVE A BROKEN CAR THAT IS IN NO WAY SAFE TO DRIVE. I WILL BE DRIVING TO THE MOUNTAINS TO SKI THIS WEEKEND IN A SNOW STORM SO IT SHOULD BE SCARY AS THIS IS MY ONLY CAR. A SIMPLE SEARCH FOR MY MODEL YEAR JEEP ONLINE AND DEATH WOBBLE WILL RETURN AN UNLIMITED AMOUNT OF INFORMATION. OBVIOUSLY I AM NOT THE ONLY CONSUMER WITH THIS COMPLAINT. CAN YOU PLEASE ADVISE WHOM I SHOULD CONTACT TO ADDRESS THIS MATTER? I DON'T WANT TO DIE OR KILL ANYONE. THE "DEATH WOBBLE" OCCURS WHEN I ENCOUNTER A BUMP IN THE ROAD AT SPEEDS OVER ~40MPH AND MUST BE SLOWED TO A NEAR STOP TO MAKE IT QUIT. I CAN'T SEEM TO GET ANYONE AT CHRYSLER TO HELP ME AND THE DEALERS CAN'T FIX IT, WHAT DO I DO? *TR

CONTENTS ARE LETTER FORWARD TO TERRA FLEX. ORIGINAL SENT TO VEHICLE OWNER. I UNDERSTAND YOUR FRUSTRATION WITH US. PLEASE LOOK CLOSELY AT YOUR PICTURE. THE TAG STATES CLEARLY THE GREASE ZERT IS TO FACE DOWN. WHEN THE HEIM IS INSTALLED IN THIS POSITION THE ARM YOKE WILL NOT LINE UP WITH THE AXLE MOUNT " OFF CENTER BY 5 INCHES". THIS ARM USES AN OFFSET DESIGN HEIM. I PERSONALLY SPOKE WITH TECH SUPPORT AT TERA FLEX AND THEIR RECOMMENDATION WAS TO PROCEED WITH INSTALLING THE ARM WITH THE GREASE ZERT FACING DOWN AND THE TAG FACING DOWN. TECH STATED THE ARM MUST HAVE BEEN MISLABELED. I ADVISED THIS WILL CHANGE THE SUSPENSION SYMMETRY AS WELL AS THE ARM COMING IN CLOSE CONTACT WITH THE FRAME WHEN THE AXLE REACHES TRAVEL LIMITS. WHO EVER I SPOKE WITH WAS GROSSLY MISS INFORMED. WE PROCEEDED UNDER ADVISEMENT BY TERA FLEX AND HAS NOW MADE US TO BE THE FOOL IN YOUR EYES. WHEN INSTALLING A HIGHLY MODIFIED SUSPENSION PACKAGE WE DO SO IN ACCORDANCE WITH THE MANUFACTURER RECOMMENDATIONS SO NOT TO CREATE A SAFETY HAZARD. THIS IS WHY I MADE THE NECESSARY CONTACTS WITH TERA FLEX WHEN THE PRINTED INSTALLATION PROCEDURE THAT CAME WITH THE KIT WAS NOT CONSISTENT WITH THE PART DESIGN. I AM CALLING TERA FLEX NOW. THE OWNER OF TERA FLEX SHALL BE ADVISED I WILL BE FORWARDING A SAFETY ADVISEMENT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. YOU SEE , I AM A TRIPLE MASTER ASE CERTIFIED TECH AS WELL AS A FEDERAL CFR QUALIFIED SAFETY INSPECTOR. MY REPUTATION IS SET TO THE SIDE WHEN PUBLIC SAFETY BECOMES A PREDOMINATE CONCERN! I STRONGLY BELIEVE THE CONDUCT OF TERA FLEX POSES A CLEAR AND PRESENT DANGER TO THE PUBLIC WELFARE, (I.E. HIGH PROBABILITY OF LOSS OF VEHICLE CONTROL CAUSING PERSONAL INJURY OR DEATH). I AM FORMALLY RECOMMENDING YOU DO NOT OPERATE THIS VEHICLE (VIN# ) UNTIL SUCH TIME THE LIFT KIT MANUFACTURER, TERA FLEX, ISSUES A PUBLIC NOTICE OF RECALL OR TECHNICAL SERVICE BULLETIN AND PROVIDES IT TO ALL OWNERS OF THIS KIT. *TR

OCCASIONAL, APPARENT VEHICLE MASTER COMPUTER RESET OCCURS DURING NORMAL DRIVING. RESULTS IN MOMENTARY STALLING. THIS HAS HAPPENED ABOUT 5 TIMES SINCE I BOUGHT THE CAR (IN 2007). I HAVE READ THAT THIS KNOWN ISSUE AND THE VENDORS CLAIMS TO HAVE ISSUED SOFTWARE PATCHES TO RESOLVE THE PROBLEM. THE PATCHES HAVE BEEN APPLIED TO MY VEHICLE BUT THE PROBLEM STILL REMAINS. I HAVE HAD THE CAR TO SEVERAL DEALERS FOR REPAIR - THEY DID NOT FIND ANYTHING THEY COULD FIX AND DID NOT RECOMMEND REPLACING THE COMPUTER. I WANT THIS PROBLEM ON RECORD IN CASE A CRASH DOES AT SOME POINT OCCUR. *TR

DRIVE A 2007 4-DOOR WRANGLER. WITHIN 6 MONTHS OF PURCHASE, HIT A SMALL BUMP GOING AROUND 50 MPH ON HIGHWAY. CAR STEERING VIBRATED UNCONTROLLABLY MOVING ABOUT 2-INCHES SIDE TO SIDE. NO SHOULDER AVAILABLE (CAUSED OTHER CARS TO SWERVE AWAY FROM ME) BUT AFTER BREAKING, IT EVENTUALLY STOPPED. ASKED DEALER SERVICE WORKERS (WHILE IT WAS BEING LOOKED AT FOR SECOND RECALL FOR COMPUTER/BREAKS) WHY THIS WAS HAPPENING, THEY CLAIMED "THAT IS WHAT JEEPS DO". HAPPENED 4 MORE TIMES UNTIL A WITNESS FROM THE ROAD PULLED ME OVER TO TELL ME "HE THOUGHT MY RIGHT FRONT WHEEL WAS GOING TO COME OFF." JEEP CLAIMED TO HAVE NEVER HEARD OF IT BEFORE. (THERE ARE WEBSITE ABOUT "DEATH WOBBLE" EVERYWHERE). BROUGHT TO DEALER, FIXED TIE ROD. HAPPENED AGAIN, SAID IT MIGHT BE A BAD TIRE. WILL BE AT MY EXPENSE. CALLED TIRE MANUFACTURER, TO START A FILE. *TR

WE HAVE HAD 5 FLAT TIRES IN THE LAST MONTH ON A 2007 JEEP WRANGLER UNLIMITED. WE DID NOT FIND ANYTHING IN THE TIRE AND IT NEVER HAS BEEN ANYPLACE THAT THE OTHER VEHICLE DOES NOT GO. TIRES ARE GOODYEAR WRANGLER SR-A P245/75R16. *TR

TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4X4. ON THREE SEPARATE OCCASIONS, WHILE DRIVING BETWEEN 40-65 MPH, THE VEHICLE WOULD SHAKE OR VIBRATE UNCONTROLLABLY AFTER DRIVING OVER A POTHOLE OR BUMP. THE VEHICLE WAS TAKEN TO A DEALER THREE TIMES, BUT THEY COULD NEVER DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 107,000 AND FAILURE MILEAGE WAS 80,000. UPDATED 09/10/08. *LJ THE SECOND TIME THE INCIDENT HAPPENED, THE DEALER REPLACED A FAULTY DAMPER. UPDATED 09/16/08. *JB

CONTINUED WATER LEAKS FROM ROOF (BOTH HARD TOP AND SOFT TOP) SHORT OUT ELECTRONICS IN DASHBOARD AND DISABLES THE AIR BAGS AND THE HORN MAKING THE VEHICLE UNSAFE TO DRIVE. *TR