KENWORTH Complaints

View complaints related to KENWORTH. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KENWORTH T600
    - OMAHA, NE

    TL* THE CONTACT OWNS A 2013 KENWORTH T600. WHILE ATTEMPTING TO EXIT THE VEHICLE, BOTH THE PASSENGER AND DRIVER DOORS FAILED TO OPEN. EVEN USING THE KEY FAILED TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM IN THE DOOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THE PASSENGER SIDE DOOR. ON SEVERAL OCCASIONS, THE CONTACT HAD TO CLIMB THROUGH A WINDOW TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KENWORTH T680
    - CAPE CANVELAL, FL

    TL* THE CONTACT OWNS A 2016 KENWORTH T680. WHILE DRIVING 65 MPH, THE STEEL DRUM FROM THE TIRE FRACTURED IN PIECES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEEL PLATE DRUM WAS NOT WELDED CORRECTLY. THE STEEL PLATE DRUM WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KENWORTH T680
    - BETHANY, CA

    THE TIE ROD END DISCONNECTED FROM THE SHAFT, THERE HAS BEEN NO WORK DONE TO THE STEERING SINCE NEW. THE PICTURES SHOW THAT THE DIRT ON THE SHAFT HAS NOT BEEN DISTURBED THEREFORE THIS IS A MANUFACTURER DEFECT AND HAS NOT BEEN TAMPERED WITH AT ALL. THE VEHICLE WAS MOVING AT SLOW SPEED IN A PARKING LOT. THIS COULD HAVE BEEN A MAJOR EVENT AT HIGHWAY SPEED. I HAVE CONTACTED THE MANUFACTURER. THIS TRUCK HAS HAD REGULAR SERVICE MOST RECENT BEING MARCH 12TH, NO SIGN OF THE DEFECT WAS NOTICED AT THAT TIME AND THIS PART WAS INSPECTED. AS YOU SEE FROM THE PICTURE, THE PART MUST HAVE BEEN WEARING FOR A LARGER TIME PERIOD THAN AN IMMEDIATE EVENT. THIS PART IS USED BY MANY MANUFACTURERS FOR THEIR PRODUCTS ALSO.

    Source: NHTSA WEB SITE
  • 2011 KENWORTH T800
    - VERGAS, MN

    BRAKE SHOE RETURN SPRING CLIP THAT WHEN IS UNSEATED OFF PROPER AREA, DROPS ONTO S-CAM SHAFT AND IN TURN CONTACTS WHEEL HUB ANBD CUTS INTO ALUMINUM WHEEL HUB. WAS CAUGHT BEFORE CUTTING ALL THE WAY THROUGHT WHEEL HUB ASSEMBLY. DRIVER WAS COMPAINING ABOUT SQUELING NOISE IN FRONT BRAKE ALL THE TIME.

    Source: NHTSA WEB SITE
  • 1998 KENWORTH T2000
    - ORRVILLE, OH

    TL* THE CONTACT OWNS A 1998 KENWORTH T2000. WHILE DRIVING AT 55 MPH, THE REAR OF THE VEHICLE FAILED TO REMAIN IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. UPON INSPECTION, THE CONTACT NOTICED THAT THE LATERAL PINS HOLDING THE SUSPENSION HAD SHIFTED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT BOTH REAR SWAY BARS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 01V051000 (SUSPENSION) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 KENWORTH T600
    - COLD SPRING, MN

    MY TRUCKE HAD BEEN SHUT OFF AT 10:00-10:15PM AND THE FIRE STARTED SOMETIME BETWEEIN 2:00-2:1AM.WHEN I WOKE UP AND LOOKED OUT AT THE HOOD, 2 FOOT FLAMES WERE COMING OUT OF THE HOOD ENGINE SIDE OF THE FIRE WALL ON THE PASSENGER SIDE. MOTOR WAS SHUT OFF AND NOTHING ELSE WAS RUNNING. I BELIEVE THE PROBLEM WAS COMING FROM THE ENGINE REGEN. MOTOR WAS A 550 CATERPILLAR IN A 2008 KW STUDIO SLEEPER MA 10/19/2015 UPDATED 4/27/18*JB *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KENWORTH T800
    - AUSTIN, TX

    TL* THE CONTACT OWNS A 2012 KENWORTH T800. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V271000 (VISIBILITY) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KENWORTH T700
    - MEMPHIS, TN

    TO WHOM IT MAY CONCERN. I RECENTLY PURCHASE THIS TRUCK AND IN MY RESEARCH I'VE NOTICE SEVERAL RECALLS. IM TRYING TO FIND OUT IF THESE PROBLEMS HAVE BEEN FIX ON THIS TRUCK. PLEASE EMAIL ME AT [XXX]@ATT.NET OR CALL ME [XXX]. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

    Source: NHTSA WEB SITE
  • 2001 KENWORTH T800
    - SAUK CENTRE , MN

    WE HAVE 10 KENWORTH TRUCKS AND THE LEFT FRONT MUDFLAP IS DESIGNED WITHOUT ANY PROTECTION TO STOP IT FROM RUBBING ON THE AIR TANKS WHICH ARE PLACED DIRECTLY BEHIND THE MUDFLAP. AFTER TIME THE MUDFLAPS WEAR ON THE AIR TANKS UNTIL THEY LEAK AND OR BLOWOUT CAUSING IMMEDIATE AIR LOSS WHICH LOCKS UP ALL BRAKES WITH PARKING BRAKE CAPABILITY. THIS ENDS UP IN LOSS OF CONTROL OFF VEHICLE. AS THESE TRUCKS GET OLDER MORE OF THEM WILL FAIL. THIS IS A COMMON DESIGN FOR KENWORTH T800 TRUCKS AND SOMEONE SHOULD LOOK INTO THIS BEFORE IT CAUSES A FATALITY. *TR

    Source: NHTSA WEB SITE
  • 2012 KENWORTH T660
    - MONTOURSVILLE, PA

    CUMMINS ENGINE HAS NOT COME FORWARD AND ANNOUNCE ON THEIR IS 15 LITERS THAT THERE ARE HAVING RINGS AND SLEEVES ISSUES. WHICH CAUSE THE ENGINE TO BURN OIL FAILING OUR DIESEL PARTICULAR FILTER WHICH COULD CAUSE A FIRE. THE EXIST DUE A DESIGNEE FAULT IN THE PISTONS OF THE ENGINES. RINGS ARE PACKING WITH SOOT AND PUSHING RINGS OPEN AND ALLOWING OIL TO BURN IN THE ENGINE . THE EXTRA THEN CAUSE DPF COG FAST MAKING MORE REGN. IF THE DPF CAN NOT CLEAR IT SELF IT IS A CONSTANT RENG. THIS COULD LEAVE TO A FIRE. *TR

    Source: NHTSA WEB SITE