KEYSTONE Complaints

View complaints related to KEYSTONE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KEYSTONE FUZION
    - FORT MYERS, FL

    TL* THE CONTACT OWNS A 2014 KEYSTONE FUZION. WHILE DRIVING 65 MPH, THE U BOLT IN THE REAR AXLE WAS LOOSE, SHIFTED THE TIRE BEHIND THE STABILIZER JACK, AND DAMAGED THE REAR DRIVER SIDE TIRE. DUE TO THE FAILURE, THE LEAF SPRING DETACHED FROM THE VEHICLE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. UPDATE 01/15/16 MA

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 KEYSTONE RAPTOR
    - CLEAR FORT, WV

    TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT THE REAR DOOR OF THE VEHICLE WAS DISINTEGRATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 KEYSTONE COUGAR
    - BELLA VISTA, AR

    WE HAD THREE BLOW OUTS ON OUR TRAILER TIRES DURING A TRIP THIS FALL. THE THREE BLOW OUTS OCCURRED ON THREE DIFFERENT DATES. THE TIRES ARE COOPER OMNI ST 235/80R16. THE FIRST BLOW OUT OCCURRED 8/21/2015 ON I-470 JUST PAST THE DENVER AIRPORT. THIS BLOW OUT CAUSED DAMAGE TO THE TRAILER ON THE PASSENGER SIDE OF THE VEHICLE. THE SECOND BLOW OUT OCCURRED SOMEWHERE NORTHEAST OF SANTA FE, NM ON I-25. THIS BLOW OUT WAS ON THE DRIVER'S SIDE OF THE VEHICLE. THIS BLOW OUT ALSO CAUSED DAMAGE TO THE TRAILER. THE THIRD BLOW OUT OCCURRED APPROXIMATELY ONE MILE WEST OF THE ARKANSAS BORDER ON HIGHWAY 412. AGAIN, THIS CAUSED DAMAGE TO THE PASSENGER SIDE OF THE TRAILER. THESE TIRES HAD LESS THAN 7,000 MILES ON THEM. THE TIRES WERE PURCHASED IN LATE DECEMBER 2012.

    Source: NHTSA WEB SITE
  • 2009 KEYSTONE RAPTOR
    - WEST END, NC

    TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE TRANSFER SWITCH CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V594000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 KEYSTONE FUZION
    - REMLAP, AL

    TL* THE CONTACT OWNS A 2008 KEYSTONE FUZION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V561000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT SMELLED AN ODOR COMING FROM UNDER THE FRONT OF THE CAMPER IN THE STORAGE AREA. THE CONTACT EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE CONTACT REPLACED THE TRANSFER SWITCH INDEPENDENTLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DECLINED THE RECALL REMEDY. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KEYSTONE MONTANA
    - LA VERNIA, TX

    TRAVELING I10 JUST OUTSIDE SAN ANTONIO TX PULLING MY 39 FOOT KEYSTONE MONTANA I EXPERIENCED A TIRE BLOWOUT (GOODYEAR TIRE). THE BLOWOUT DID MAJOR DAMAGE TO MY WHEEL WELL, METAL ON SIDE OF 5TH WHEEL. COST TO REPAIR IS $7,200.00. TIRES HAVE LESS THAN 2000 MILES ON THEM. I AM GOING TO REMOVE THEM AND REPLACE WITH MICHELIN XPS RIB

    Source: NHTSA WEB SITE
  • 2013 KEYSTONE SPRINTER
    - GREENVILLE, MO

    SPRING HANGERS, FRONT AND REAR, ON THIS MODEL FIFTH WHEEL RV ARE NOT SECURELY ATTACHED TO STRUCTURAL MEMBER OF VEHICLE. FOR WHATEVER REASON AN EIGHT FOOT (APPROX) PIECE OF TWO INCH 16 GAUGE (THIN) STEEL SQUARE TUBING HAS BEEN WELDED TO THE BOTTOM OF THE FRAME MEMBER ON EACH SIDE OF THE VEHICLE. THE SPRING HANGERS (FRONT RIGHT AND LEFT AND REAR RIGHT AND LEFT AND BOTH RIGHT AND LEFT CENTER) ARE THEN WELDED TO THIS THIN SQUARE TUBING NOT THE FRAME. THE HANGERS ARE OF MUCH THICKER MATERIAL. WHAT I KNOW CAN AND DID HAPPEN WAS THAT THE RIGHT SIDE REAR SPRING HANGER TORE LOOSE FROM THIS HAPHAZARD CONFIGERATION. THIS RESULTED IN THE RIGHT SIDE REAR TIRE AND WHEEL BEING NOT DIRECTLY CONNECTED TO THE RV. THIS ALLOWED THAT TIRE TO TURN SIDEWAYS TO DIRECTION OF TRAVEL. RESULT WAS NEAR LOSS OF CONTROL OF TOW VEHICLE AND DAMAGE TO VARIOUS OTHER PARTS OF THE RV. THE VEHICLE WAS NOT MOVABLE OR EVEN TOWABLE UNTIL THE FAILED SPRING HANGER SUPPORT WAS WELDED BACK IN PLACE (TO THE SAME THIN TUBE THAT HAD ALREADY FAILED) THIS FAILURE OCCURRED TO ME YESTERDAY AM HAS IT WAS BEING TOWED SOUTH ON US 67 AT APPROX 55 MPH

    Source: NHTSA WEB SITE
  • 2010 KEYSTONE SPRINGDALE
    - HAILEY, ID

    IN LATE JUNE OF 2015, DRIVING BETWEEN HAILEY, IDAHO AND REXBURG, IDAHO ALL OF THE TREAD CAME OFF OF THE PASSENGER REAR TIRE OF MY 2010 SPRINGDALE 5TH-WHEEL TRAILER. THE TIRE NEVER LOST AIR PRESSURE AND WHEN CHECKED AFTER THE TIRE WAS CHANGED THE TIRE STILL HAD THE 50 LBS. THE TIRES ARE CARLISLE RADIAL TRAIL ST205/75R15'S. THE TREAD LOSS CAUSED MINOR DAMAGE TO THE TRAILER, LUCKILY NOT CAUSING A CRASH. ONCE THE TIRE WAS REPLACED ALL OF THE TRIES WERE CHECKED AND ANOTHER TIRE WAS FOUND TO HAVE CROOKED TREAD AND A BULGE IN THE CENTER OF THE TREAD. AFTER SITTING ON THE TRAILER AS A SPARE FOR 2 MONTHS, THE TIRE TREAD BEGAN TO SEPARATE, JUST SITTING THERE. THE TIRES HAVE BETWEEN 2000 AND 3000 MILES ON THEM AND THE TRAILER IS ONLY USED MOSTLY EVERY OTHER WEEKEND FOR 3 1/2 MONTHS.

    Source: NHTSA WEB SITE
  • 2013 KEYSTONE ALPINE
    - SHERMANSDALE, PA

    TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE TRAILER EQUIPPED WITH POWER KING TOWMAX TIRES, SIZE ST235/80R16 (NA). WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR PASSENGER SIDE TIRE EXPERIENCED A BLOW OUT. APPROXIMATELY 200 MILES LATER, THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BLOW OUT. APPROXIMATELY 400 MILES LATER, THE FRONT DRIVER SIDE TIRE EXPERIENCED A BLOW OUT. THE CONTACT INDICATED THAT THE FAILURES ALL OCCURRED DURING THE SAME TRIP. THE CONTACT DISCOVERED DAMAGE TO THE REAR DRIVER SIDE TIRE AND REMOVED THE TIRE FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS 5,000 AND THE TIRE FAILURE MILEAGE WAS 4,000.

    Source: NHTSA WEB SITE
  • 2010 KEYSTONE MONTANA
    - LEWISTON, ID

    ST235/80R-16/10 TOW MAX STR TRAILER HIGHWAY BW TIRES NEED TO BE INVESTAGATED. WE HAVE HAD 5 FLATS WITH ALL SAME PROBLEM OVER THE PAST 2 YEARS AND HAD READ THERE HAS BEEN 196 COMPLAINTS JUST LIKE OURS SINCE 2004

    Source: NHTSA WEB SITE