2009 KIA BORREGO Complaints
View complaints related to 2009 KIA BORREGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2009 KIA BORREGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 KIA BORREGO- VERO BEACH, FL
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE FASTER HE DROVE, THE MORE DIFFICULT IT BECAME TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TO FIVE TIMES BUT WAS TOLD THE STEERING WHEEL FUNCTIONED NORMALLY. ON A PREVIOUS OCCASION, THE DEALER REPLACED THE TIE ROD ENDS AND THEN THE STEERING WHEEL BEGAN TO MALFUNCTION. THE MANUFACTURER WAS NOTIFIED AND STATED THE DEALER WOULD REPLACE THE STEERING WHEEL AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 05/08/12*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 KIA BORREGO- RALEIGH, NC
THE SEAT BELT FOR THE DRIVER'S SEAT REFUSES TO LATCH CONSISTENTLY. SOMETIMES IT IS OBVIOUS (YOU DON'T HEAR THE CLICK, YOU DON'T FEEL THE CLICK AND THE BELT STARTS TO RETRACT AS SOON AS YOU LET GO). OTHER TIMES, IT FEELS LATCHED BUT A TUG PULLS IT RIGHT OUT. AFTER A CLICK, RECLICK AND TEST SEVERAL TIMES IT USUALLY LATCHES. WE ARE CONTACTING THE DEALER NOW ABOUT GETTING THIS PROBLEM RESOLVED. THIS IS AN OBVIOUS SAFETY PROBLEM, AS THINKING IT HAS CLICKED AND GETTING INTO EVEN A MINOR CRASH COULD CAUSE THE BELT TO UNLATCH. *TT
Source: NHTSA WEB SITE -
2009 KIA BORREGO- COLUMBIA, MO
I WAS DRIVING ON A FOUR LANE 35MPH STRAIGHT ROAD AND THE STEERING BECAME DIFFICULT TO IMPOSSIBLE--THE WHEEL SEEMED TO ALMOST LOCK UP. I SLOWED DOWN CONSIDERABLY AND MANAGED TO GT OFF ON THE RIGHT SIDE OF THE ROAD. I CAME TO A STOP, AND TRIED TO START UP AGAIN BECAUSE I WAS CLOSE TO HOME. IT BEGAN TO STEER AGAIN AND I TOOK IT HOME. THE VEHICLE WAS TAKEN INTO THE LOCAL KIA DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. MY CONCERN IS THAT THE POWER STEERING PUMP HAD AN INTERMITTENT FAILURE AND MAY DO SO AGAIN. IF THIS HAD OCCURRED ON A CURVE IT WOULD HAVE CAUSED AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2009 KIA BORREGO- NARYCOTA, AZ
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT WHEN REFUELING, FUEL WOULD SPLASH ALL OVER THE CONTACT AND THE SURROUNDING AREA. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH THE VEHICLE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 33,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 KIA BORREGO- HALLIE, KY
BOUGHT OUR KIA BORREGO AND BROUGHT IT BACK BECAUSE WE NOTICED THAT AFTER ITS FIRST WASHING THE PAINT WAS PEELING AND THAT IS COVERED BY A WARRANTY....BUT WAS TOLD IT MUST HAVE BEEN SOMETHING WE DID. WHEN WE TOOK IT BACK FOR ITS FIRST OIL CHANGE, WE REPORTED THE PAINT AGAIN BECAUSE NOT ONLY WAS IT PEELING IN 1 SPOT BUT ALL OVER THE HOOD AND THE DOORS AND BODY...MANAGER SAID IT WAS RE[PORTED TO KIA BUT WE NEVER HEARD ANYTHING BACK, WAS TOLD IT WOULD COST OVER 500 TO PAINT ONE DOOR...NOW HAVING TROUBLE OUT OF THE GAS TANK, IT WILL TAKE ONE GALLON AT A TIME AND I AM AFRAID EVENTUALLY I WILL RUN OUT OF GAS BECAUSE I CANT FORCE GAS IN IT...CANT GET INTO THE DEALERSHIP FOR 15 DAYS! *TR
Source: NHTSA WEB SITE -
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2009 KIA BORREGO- DAVENPORT , IA
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED SHE WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,200 AND THE CURRENT MILEAGE WAS 12,115.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 KIA BORREGO- LANDOLAKES, FL
FRONT ROTOR WARPED BEFORE 12,000 MILES, KIA DEALER REFUSED TO COVER IT UNDER WARRANTY. I WENT TO THE DEALER ON A SATURDAY MORNING, BUT THEY SAID THEY WERE VERY BUSY TO COMPLETE ALL THE ISSUES I HAD, A RECURRING VIBRATION AT 70-80, BRAKES VIBRATING AND AN OIL CHANGE, SO I RESCHEDULED. I MISSED THE RESCHEDULED DATE AND WHEN I DID FINALLY MAKE IT IN I WAS OVER 12000 MILES AND THE DEALER REFUSED TO COVER THE BRAKES. I CONTACTED KIA CUSTOMER SERVICE AS I ALSO HAD TO ADDRESS THE VIBRATION BETWEEN 70 -80 MPH. KIA CONTACTED THE DEALER TO SEE IF A GOODWILL REPAIR OR EXCHANGE WOULD BE DONE, AND ARRANGE TEST DRIVE BY A REGIONAL MANAGER. THE DEALER SERVICE MANAGER & REGIONAL PARTS MANAGER TEST DROVE MY VEHICLE. CAN YOU BELIEVE THEY HAD THE AUDACITY TO TELL ME THAT THE VIBRATION IS INHERENT TO THE BORREGO BECAUSE THE REGIONAL MANAGE DRIVES THE SAME SUV AND IT HAS THE SAME VIBRATION? IT SO ANNOYING, YOU CAN ACTUALLY SEE THE PASSENGER SEAT VIBRATE. AGAIN THEY REFUSED TO COVER THE BRAKE REPAIR STATING NOTHING WAS WRONG, EVEN THOUGH I HAD A WRITTEN ESTIMATE FROM THEM TO CUT THE ROTOR. THE NEXT DAY I SCHEDULED SERVICE TO HAVE THE BRAKE ROTORS RESURFACED, AND THEY DID IT. HOW DO THEY EXPLAIN RESURFACING ROTORS THAT A REGION MANGER CLAIMS HAD NO BRAKE PROBLEM, AND I HAD TO PAY TO HAVE THE RESURFACED. AT 23800 MILES, THEY WARPED AGAIN, I PAID TO CUT THEM AGAIN. AT 33,000 THEY WARPED AGAIN, I PAID TO GET THEM REPLACED (KIA OEM). AT 41,000 THE ROTOR WARPED AGAIN. I TOOK IT TO A DIFFERENT DEALER, THE SAY TO PUT ON AFTERMARKET SLOTTED DRILLED ROTORS. I DISAGREE AS I DON'T WANT TO VOID ANY WARRANTY. *TR
Source: NHTSA WEB SITE -
2009 KIA BORREGO- BELLEVIEW, FL
I HAVE HAD MY 2009 KIA BORREGO FOR 1.5 YEARS AND ALL 4 ROTORS ARE WARPED NOW, BUT NO OTHER PROBLEMS. BRAKE PADS ARE FINE. DISK ARE FINE. IF YOU RESEARCH WARPED ROTORS YOU WILL FIND THAT BAD BRAKE PADS ARE USUALLY THE CAUSE FOR WARPAGE. I READ IN SEVERAL FORUMS THAT OTHER PEOPLE HAD THE SAME PROBLEM WITH THEIR 2009 KIA BORREGO, WHICH TELLS ME THAT THIS IS A MANUFACTURING DEFECT. I STRONGLY DO NOT FEEL THAT "HEAT" SHOULD CAUSE ALL 4 ROTORS TO WARP AT THE SAME TIME. THAT IS WHAT THE DEALERSHIP TOLD ME THAT PROBABLY CAUSED THIS. I READ THAT SOMEONE ELSE WAS TOLD THIS TOO. I LIVE IN FLORIDA, IF THAT WAS THE CASE EVERYONE WOULD HAVE TO REPLACE THEIR ROTORS EVERY YEAR IN A HALF. *TT
Source: NHTSA WEB SITE -
2009 KIA BORREGO- GREENFIELD, IN
PURCHASED NEW 09 BORREGO IN JUNE 2010. TRANSMISSION STARTED SLIPPING AT 11,700 MILES, WOULD STAY AT 40MPH WITH FOOT OFF OF GAS PEDAL, SLIPPED IN 3RD AND 4TH GEARS. TOOK IN FOR REPAIRS AND THEY SAID THEY NEEDED TO REPLACE THE TRANSMISSION AND TO COME PICK THE BORREGO UP UNTIL THE TRANSMISSION COULD BE SHIPPED TO THEM. THE FOLLOWING DAY, THE CHECK ENGINE LIGHT CAME ON AND THE DEALERSHIP SAID IT WAS OK TO DRIVE IT THAT WAY, AND TO JUST BRING IT IN WHEN THE TRANSMISSION CAME IN. THEY REPLACED THE TRANSMISSION WITH A REMANUFACTURED TRANSMISSION (NEVER TOLD US THIS, UNTIL WE PICKED IT UP AND READ IT ON THE SERVICE TICKET). AT 11,900, AND ONLY 200 MILES AFTER THE REPLACEMENT, IT STARTED SLIPPING AGAIN. IT WAS JERKING VERY HARD BETWEEN PARK AND REVERSE.AT THIS POINT, THE SERVICE ENGINE LIGHT WAS ALSO ON. I CALLED AND WAS TOLD TO WAIT FOR SEVERAL DAYS (THE SERVICE DEPARTMENT WAS TOO BUSY TO GET THE VEHICLE IN) AND ON THE DAY OF THE APPOINTMENT, WENT TO LEAVE HOME AND THE BORREGO WOULDN'T GO OVER 20MPH. BY THE TIME I MADE IT AROUND THE BLOCK TO RETURN HOME, IT WOULDN'T GO OVER 15MPH. WHEN I PULLED OUT ON THE STREET WHERE THE SPEED LIMIT WAS 45, I HAD CARS READY TO PLOW INTO ME BECAUSE I COULDN'T GET THE VEHICLE TO GO!!!! IT IS NOW BACK TO THE DEALERSHIP (VIA FLATBED TOW TRUCK). SINCE THE VEHICLE HAS HAD GAS TANK ISSUES (REPLACED TANK AND NOW THE CO INSIDE THE VEHICLE IS AT LETHAL LEVELS), 4 ATTEMPTS TO GET THE AIRBAG LIGHT OFF, CHIPPING PAINT, SEATBACKS FALLING OFF, ETC. WE ARE NOW ASKING FOR KIA TO REPURCHASE THE SUV AND WE WILL BUY A CAR THAT'S NON KIA!!!!! *TR
Source: NHTSA WEB SITE -
2009 KIA BORREGO- GREENFIELD, IN
2009 KIA BORREGO, EX, V6, 4X4 (MI: 11,510) WHEN FILLING FUEL, NO MATTER AT WHAT RANGE (1/4, 1/2 OR 3/4 FULL), WHEN FULL THE FUEL WOULD RUN BACK OUT OF THE TANK ONTO THE SIDE OF THE VEHICLE AND ONTO THE GROUND. THIS HAS HAPPENED INTERMITTENTLY OVER 1 MONTH. TOOK IT IN FOR SERVICE, THE DEALER SAID THE "ANTI SIPHON" FEATURE ON THE FUEL TANK HAD FAILED. ORDERED NEW. *TR
Source: NHTSA WEB SITE