2014 KIA CADENZA Complaints

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. Additionally, the contact stated that after a visual inspection underneath the vehicle, she became aware of excessive corrosion and water damage. The vehicle was taken to the dealer, who declined to inspect the vehicle. The failure mileage was unknown. VIN tool confirms parts not available. The contact stated the first recall did not come through fast enough the inside of the vehicle stayed so wet that a lot of things are rusting and the dashboard had to be replaced but now the computer system is acting crazy.

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Kia Cadenza. The contact stated while driving approximately 25 MPH, there was an abnormal odor of smoke detected. The driver stopped, looked under the hood, and found evidence of a fire. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 56,002. VIN tool confirms parts not available.

I was driving my 2014 Kia Cadenza and then I noticed the vehicle has lost power and all the electrical components shut off (Odometer , dash lights and radio ) , as I was cruising down the road waiting for vehicle to slow down I noticed vehicle steering was very heavy and didn't have any breaking power , I pull into a place away from road when i noticed that there was smoke coming from the car and the car was catching fire , in that moment I opened the hood and I did have a fire extinguisher . I was pushing the vehicle back while spraying it and was able to turn off the fire before spreading . The car will require a new engine . I reached out to multiple kia Dealerships but they will not accept repairs on the car and will redirect me to kia customer support . It's been a hassle for the past couple of months and I can't seem to get to a resolution

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

KIa informs me that my Hydralic Electronic Control Unit may short circuit and cause an engine fire. Don't park close to anything. "WHEN THE REMEDY PART IS AVAILABLE, KIA DEALERS WILL REPLACE THE HECU FUSE." If it's just a fuse, why have I had to park my car outside at risk of winter weather, vandalism, and theft, for the past month and a half? I hesitate to operate a vehicle which may blow up. I therefore do not have use of my car. And KIA is taking ENTIRELY TOO LONG to fix this recall. I get no help from their Consumer Relations people; their basic reply is "it is what it is; we're working on it." Well, if you were fined a thousand bucks for each day my car is out of commission due to your defect, I bet you'd find that fuses pretty darn quick. I am completely disgusted with KIA over this unacceptable length of time to address this issue. Total fail.

The vehicle has been carefully maintained and received the 144,000-mileage thorough maintenance service which was performed at the KIA dealership in August 2023 three months prior to the incident. While driving in November 2023 the Malfunction Indicator Light came on. I took the vehicle to the same dealership. After 3 days in the service department, I was told the engine is burning oil. They found code P0021, but further diagnosis is required. The "Service Department" told me the vehicle requires an engine replacement. I purchased the 2014 KIA used in 2015. The warranty is for ten years (2024) yet evidently, according to the Service Department and KIA, because the car was on the sales lot in 2013, the warranty is expired. It is not a safe car and the recall, as noted on this site, indicates the same. I cannot count how many recalls this vehicle has had including the windshield possibly being loose and the power steering malfunctioning. I've had the headlights replaced three times and the air conditioning completely fixed after it went out. ( that's not a safety issue, but another indicator of the poor quality of this vehicle.) It appears KIA is aware of the severe engine issues in this 2014 KIA Cadenza and other KIA models, and I believe the Company understands the dangers involved in driving, and even parking this vehicle. I am beyond upset as this vehicle is currently not functioning. (and it's parked far away from a building.) Please advise. Thank you for your time.

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The ABS warning light and the check engine warning light were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.

The contact owns a 2014 Kia Cadenza. The contact stated that the vehicle made abnormal sounds while starting. A burning odor was also detected while starting and driving the vehicle. The ABS, traction control, and several unknown warning lights were illuminated. The contact's left foot and left arm were burned by smoke and an unknown fluid coming from the air vents. Medical attention was not received. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The contact stated that the engine had previously been replaced twice due to faulty cylinder head bolts, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000.

The MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING in the steering system has been making noise, clicking and leading to a sense of slipping in the vehicle steering for several months. I took the vehicle to a Kia service center who confirmed the MDPS was the problem and told me that this a known and common safety problem in my Kia model year. They stated there had even been a warranty extension for this safety concern. They reported that they have observed and repaired this issue many times. However, Kia refused to cover the repair under warranty because my vehicle was just over 10 years old. They suggested I file a claim with the NHTSA since this is a known safety issue. Thus, the problem in my vehicle has still not been resolved. Here is a You Tube Video showing the defective plastic part they manufactured this vehicle with and refuse to warranty. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)