2025 KIA CARNIVAL Complaints

Bought the car after 2 months of owning it and not driving for 3 days car wouldn’t start had to charge the battery Happened again over my kids winter break didn’t drive for 2 weeks and wounds start when I went out in January 7th to star it had to charge the battery

The vehicle's battery drain after turning off and cannot restart. It can cause to stall the vehicle on road. Kia Connect sent "Our backend team has determined that a TSB ELE341 (Network Reset) is needed to refresh your vehicle’s connection to the Kia Connect servers. To resolve this, please contact your preferred official Kia dealership to schedule an appointment and mention TSB ELE341 for the network reset." Took the vehicle to a Kia dealer's service; they reset, but problem remains. I just received from Kia"Dear [XXX] , This is nothing that we can troubleshoot. You will have to wait for your appointment to have them handle the issue. Thank you Sincerely, Kia America INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

One night while driving all lights went out even panel radio too and in a couple of seconds came back to normal..a few weeks after that while driving a loud warning sound came on and the info panel turned Red when I felt a breeze my door was opened by inself

The shifter would indicate it's in neutral but the car would think it's in drive. The car was immobilized and could not be moved when hitting the accelerator. This happened in the middle of Baltimore. I had to 'reboot' the car to get it to work, 3-4 times, while sitting in traffic. Problem has surfaced multiple times and is currently at the dealer for this issue. Was recreatable at the dealer. This was after some issue with the hybrid system on the highway where the electrical part of the drive train was inoperable and I had put it in park at a stop light to to try and see if that would fix it. I know the electrical part was inoperable because of how sluggish the car was and the car itself was saying Regen options were not available and the hybrid battery was drained to 0.

Temperature was 28 degrees outside. Car had 4500 miles on it. Car warmed up for 10 minutes before driving. At the one mile mark, it locked up at 31 mph and 1.4 rpm. It would not accelerate and it maintained the speed and rpm without pressing on the gas. The brakes did work. It lasted for another mile and then resolved. No indicator lights came on. The car did. It recognize there was a problem. It has not been replicated. It is available to be inspected. Not being able to accelerate above 31mph poses significant risk to both my family and other drivers.

I own a 2025 Kia Carnival SX Prestige Hybrid, and the vehicle intermittently fails to exceed 31 mph when the outside temperature is cold, typically in the single digits or low teens. This issue occurs when I use the remote start system and get into the car to leave for work around 6:50 to 7 am. I have not attempted to replicate this without using the remote start. I have taken the vehicle to the dealership, and they are aware of the problem. They have attempted to recreate the issue but were unable to do so. I have also provided them with a video of the situation and have multiple videos documenting the occurrence.

When driving the vehicle it would not accelerate beyond 31 mph. We were in traffic so not being able to drive the speed limit posed a risk of other vehicles hitting us. Also when merging into highway speed traffic this was very unsafe. No warning limits or check engine lights came on and the dealer can not replicate the issue nor can they tell us why this happened.

Car would not accelerate past 30 or 31 MPH no matter how hard gas pedal was engaged. The RPMs increase, acknowledging the gas, but the speed stays the same. Stopping the vehicle and putting in park doesn’t fix it. This is particularly dangerous when going from city street to highway or interstate driving. It eventually self-corrects after about 5 minutes. We’ve experienced multiple instances now, and all have been in cold weather (<10° F).

Vehicle not be able to accelerate over 31 mph, seems to happen when its cold outside. This is unsafe especially on highways. Dealership was not able to reproduce the issue. No warning lamps, messages, or other symptoms prior to the failure. The issue first appear under cold weather.

The contact owns a 2025 Kia Carnival. The contact stated that the vehicle was taken to a dealer for service, and the contact was informed of a washer fluid leak. The water fluid hose was replaced. However, the failure persisted. Most recently, the contact stated that the sensors failed to function as intended, and the windshield wipers would turn on independently. The vehicle was taken to an independent mechanic where it was diagnosed that the water fluid hose had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 600.