2011 KIA FORTE Complaints

I HAVE A 2011 KIA FORTE, HOW CAN I GET IT OUT OF THE SECURITY, (STUCK ON SECURITY STUCK ON SECURITY MODE MAKE TICKING NOSE ON THE RT HAND INSIDE UNDER HOOD. I ONLY DRIVE IN THE CITY OF MEMPHIS TN, STREET AND EXPRESS WAY.

TL* THE CONTACT OWNS A 2011 KIA FORTE. THE CONTACT HEARD A NOISE FROM THE STEERING WHEEL COLUMN. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 01/04/17*LJ

WHEN DRIVING STRAIGHT ALONG AN INTERSTATE WITH MY CRUISE CONTROL SET TO THE SPEED LIMIT, A LOUD BANG CAME FROM UNDER THE HOOD OF MY KIA, THE CHECK ENGINE INDICATOR TURNED ON, AND SMOKE BEGAN TO POUR OUT FROM UNDER THE HOOD AND INSIDE MY CAR THROUGH THE AIR VENTS. WHEN I PUSHED THE GAS PEDAL GENTLY, THERE WAS A LOW GUTTURAL NOISE AND MY CAR WAS NOT PICKING UP SPEED. I PUT MY CAR INTO NEUTRAL AND COASTED TO THE SHOULDER WITH LOW VISIBILITY AS THE SMOKE BECAME MORE DENSE AND DARKER IN COLOR. I BROUGHT MY VEHICLE TO A FULL STOP ON THE SHOULDER AND PUT IT INTO PARK BEFORE TURNING IT OFF AND REMOVING MY KEY FROM THE IGNITION. UPON EXITING THE CAR I NOTICED THE SMOKE WAS EVEN MORE INTENSE THAN BEFORE AND PROMPTLY CALLED 911 AND GAVE MY LOCATION AND SITUATION INFORMATION TO THE 911 REPRESENTATIVE. AS I WAS SPEAKING, I NARRATED IN HORROR AS FLAMES BECAME VISIBLE FROM UNDER THE CAR ITSELF AND UNDER THE HOOD AS WELL, IN AS LITTLE AS ONE MINUTE AFTER EXITING MY CAR. BY THE TIME THE FIRE DEPARTMENT GOT TO THE VEHICLE, THE FLAMES WERE OVER 20 FEET TALL AND THE HEAT WAS UNBEARABLE; I RELOCATED MYSELF FARTHER AND FARTHER AWAY TO STAY COOL AND SAFE AS THE TIME WENT ON. NOBODY WAS BURNED, HURT, OR INJURED AS A RESULT OF THE INCIDENT, BUT ONLY MY MERE COINCIDENCE.

MY AIR CONDITIONING CLUTCH PULLEY ASSEMBLY HAS A FAILING BEARING THAT MAKES A WHINING NOISE. THE ASSEMBLY IS SEPARATE FROM THE A/C COMPRESSOR. I'M AFRAID THE BEARING WILL EVENTUALLY SEIZE AND CAUSE THE PULLEY TO FREEZE, WHICH WILL THUS CAUSE MY SERPENTINE BELT TO RUPTURE AND POTENTIALLY CAUSE DAMAGE TO MY CAR WHILE DRIVING. I THINK THIS IS A POTENTIAL SAFETY HAZARD THAT KIA SHOULD FIX AS IT SEEMS TO BE COMMON ON MY MAKE MODEL AND YEAR.

ESC LIGHT FLASHING NUMEROUS TIMES WITH LOSS OF POWER WHILE ON DRY, STRAIGHT ROAD. VEHICLE IN FOR REPAIRS FOUND A CONNECTION AND ELECTRICAL PROBLEM. DID NOT FIX PROBLEM. HAD KIA TECH IN AND CERTIFIED THE VEHICLE AS SAFE. THIS WAS IN SEPTEMBER AND OCTOBER 2015. THE SAME INDICATIONS AND POWER LOSS OCCURRED AGAIN IN AUGUST AND SEPTEMBER 2016. IN EVERY CASE IT HAPPENED IN TRAFFIC CAUSING AN UNSAFE AND DANGEROUS SITUATION FOR ME MY FAMILY AND THE OTHER VEHICLES IN THE TRAFFIC. TO DATE THE DEALER OR KIA HAS FOUND THE PROBLEM. THE CAR WAS IN MOTION (50 MPH OR LESS) CITY STREETS OR ROAD AND NOT TURNING, IN MODERATE TO HEAVY TRAFFIC.

TL* THE CONTACT OWNS A 2011 KIA FORTE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED TRANSMISSION FLUID LEAKING FROM THE RADIATOR HOSE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE HOSE NEEDED TO BE REPLACED. THE HOSE WAS REPLACED, BUT THE VEHICLE FAILED THE TEST DRIVE. THE DEALER DIAGNOSED THAT THE TRANSMISSION WAS DAMAGED FROM LACK OF TRANSMISSION FLUID DUE TO THE FAULTY HOSE, AND RECOMMENDED THAT THE TRANSMISSION BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TRANSMISSION WAS NOT REPLACED. THE FAILURE MILEAGE WAS 80,600.

ON 7/24 MY 21 YEAR OLD DAUGHTER WAS DRIVING ON A SIDE STREET WHEN THE CAR BEGAN TO ACCELERATE ON IT'S OWN. SHE APPLIED THE BRAKES (WITH BOTH FEET) AND THE CAR WOULD NOT STOP ACCELERATING. SHE ENDED UP COLLIDING WITH A WALL WHICH DISCONNECTED THE POWER AND THE CAR STOPPED ABOUT 50 FEET FROM POINT OF IMPACT.

MY 2011 KIA FORTE STALLS RANDOMLY WHILE I DRIVE IT. THIS HAS HAPPENED MULTIPLE TIMES IN MULTIPLE DRIVING SITUATIONS. TWO INCIDENTS HAPPENED WHILE I WAS IN RUSH HOUR TRAFFIC ON HIGHWAY 805 SOUTH IN SAN DIEGO CALIFORNIA. ANOTHER INCIDENT HAPPENED WHILE I WAS CROSSING RAILROAD TRACKS LEAVING THE MARRIOTT HOTEL IN DOWNTOWN SAN DIEGO (IN THIS INSTANCE, I HAD TO COAST THE CAR OFF OF THE TRACKS -FORTUNATELY NO TRAIN WAS COMING AT THAT TIME). IN DESCRIBING MY EXPERIENCES IN ONE OF THESE INCIDENTS, I OFFER THE FOLLOWING DESCRIPTION: ON JUNE 6, 2016, WHILE IN RUSH HOUR TRAFFIC ON HIGHWAY 805 IN SAN DIEGO CALIFORNIA, THE CAR JUST STALLED. WHEN PRESSING THE ACCELERATOR, THE MOTOR WOULD REV BUT THERE WAS NO RESPONSE. I HAD TO SHUT THE CAR OFF AND RESTART IT. FORTUNATELY, I WAS ABLE TO GET IT STARTED AND DRIVE TO SAFETY. PLEASE NOTE THAT I HAVE REPEATEDLY BROUGHT THE CAR TO THE LOCAL KIA DEALERSHIP IN AN ATTEMPT TO SOLVE THE PROBLEM. THEY HAVE BEEN UNABLE TO SOLVE THE PROBLEM (YET THEY HAVE CHARGED ME FOR SERVICES RENDERED). I FILED MY COMPLAINT WITH KIA CORPORATE CONSUMER ASSISTANCE. THEY HAVE ASKED ME TO BRING THE CAR INTO THE DEALERSHIP FOR "ESCALATED SERVICES" THREE DIFFERENT TIMES. EACH TIME I THINK THE CAR IS REPAIRED, THEN I EXPERIENCE ANOTHER INCIDENT. THE LATEST INCIDENT HAPPENED TWO WEEKS AFTER MY LATEST VISIT TO THE DEALERSHIP. MY WIFE WAS DRIVING THE CAR IN DOWNTOWN SAN DIEGO ON THE NIGHT OF JULY 8 2016. THE CAR STALLED AGAIN! MY FAMILY AND I FEEL LIKE WE ARE IN CONSTANT DANGER DRIVING THIS CAR. YET, WE NEED THIS CAR IN CONDUCTING OUR FAMILY AFFAIRS. KIA CORPORATE CANNOT SOLVE THIS PROBLEM AND WE DO NOT KNOW HOW BEST TO PROCEED. WE FEEL THAT OUR SAFETY IS AT STAKE AND WE ARE HOPING THAT THIS SITUATION CAN BE RESOLVED BEFORE ANY HARM COME TO OUR FAMILY OR TO OTHERS EXPERIENCING SIMILAR PROBLEMS. I CAN OBTAIN REPAIR DOCUMENTS, BUT I DO NOT HAVE THEM AT THIS MOMENT.

FRONT PASSENGER SEAT BELTS CLICK AS THOUGH THEY ARE CONNECTED PROPERLY, BUT THE BUCKLE DOES NOT STAY CONNECTED AND DISCONNECTS DURING NORMAL USE, STATIONARY, IN MOTION, TURNING OR GOING STRAIGHT.

WHEN PULLING INTO THE GARAGE TO PARK THE CAR, I PUT MY FOOT ON THE BRAKE TO SLOW/STOP. THE CAR EXELLERATED VIOLENTLY AND THE CAR CRASHED INTO SOME STORED ITEMS AT THE BACK WALL. I INSTINCTIVELY STOMPED HARDER ON THE BRAKE AND TURNED THE KEY OFF. THIS IS THE FIRST TIME I HAVE HAD THIS HAPPEN - THANK GOODNESS I WASN'T OUT IN TRAFFIC OR POINTED OUT MY DRIVEWAY, SINCE THAT IS A 60 FOOT PLUNGE TO THE LAKE! THE FRONT BUMPER WAS DAMAGED AND REQUIRES REPLACEMENT - WON'T KNOW WHAT OTHER DAMAGE WAS DONE INTERNALLY UNTIL THE REPAIR IS COMPLETED. I SEE ONLINE THAT THIS HAS BEEN AN ONGOING ISSUE WITH OTHER KIA FORTE OWNERS, BUT KIA HAS NOT BEEN REQUIRED TO DO A RECALL "SINCE THEY CANNOT RE-CREATE THE CIRCUMSTANCES". PLEASE INVESTIGATE FURTHER BEFORE SOMEONE DIES.