2017 KIA FORTE Complaints

I am submitting this formal complaint regarding a serious safety issue I experienced with my 2017 Kia Forte. While driving, my steering wheel suddenly locked up & I was unable to turn left or right. This failure occurred in the middle of the road & put my life at serious risk. Thankfully, I was not involved in an accident. I was able to activate my hazard lights & safely maneuver to a stop before calling for assistance. My vehicle had to be towed to a repair shop, where I was informed that this is a known issue related to the MDPS (Motor Driven Power Steering) & ECU (Electronic Control Unit). The technician noted that Kia has issued a Product Improvement Campaign for some 2017–2018 Kia Forte models equipped with the 2.0L engine due to this very defect. However, my vehicle’s VIN was not included in the campaign, & the dealer has refused to provide assistance, stating that it is not their responsibility regardless of any service bulletins or improvement campaigns issued. This is deeply concerning, as it shows a clear disconnect between known safety issues and the manufacturer's accountability. There are numerous reports from other consumers experiencing the exact same failure outside the limited VIN range, indicating this issue may be much more widespread than Kia is acknowledging. It is unacceptable that a potentially fatal defect is being selectively addressed, especially when the manufacturer is aware of the problem. How many more incidents or near-accidents need to occur before a full recall is issued? This is not just a matter of inconvenience—it's a critical safety issue. The fact that Kia has already acknowledged the defect by issuing a product improvement campaign proves the problem exists. It is the responsibility of both the manufacturer and its dealerships to protect consumers by ensuring that all affected vehicles are repaired, not just those within an arbitrarily limited VIN range. I urge the NHTSA to investigate this matter further. Thank you.

my life was unsafe by being put in this vehicle whos engine was damaged and caught on fire while driving it as a MILITARY soldier.

I am writing to you today regarding a persistent issue I'm experiencing with my 2017 Kia Forte. On several occasions, while driving at various speeds and coming to a stop, the vehicle has stalled. Each time, I was able to restart the vehicle after the stall. I took the car to an independent mechanic, who discovered debris from the skirt in the oil and informed me that the engine would need to be replaced. Additionally 2 days upon purchase the coils were replaced and about 5 times after that I am concerned that this issue may be related to an unknown recalls for both the coil and the engine, as I've seen similar reports. The current mileage on the vehicle is 134,071. I have already notified the manufacturer about this failure but they stated they couldn't do anything even through this started 2 days after my purchase I would appreciate any assistance you can provide in resolving this matter.

The contact owns a 2017 Kia Forte. The contact stated that the vehicle hesitated while depressing the accelerator pedal, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where a scanner determined that there was a failure with the crankshaft. The contact replaced the spark plugs and crankshaft; however, the failure returned. The vehicle was taken to another independent mechanic ,where a defect with the timing belt was found, and the mechanic discovered metal shavings inside the oil pump. The contact stated that an oil change was performed on the vehicle, but the failure persisted. The contact was then informed by the mechanic that the failure was possibly linked to NHTSA Campaign Number: 21V260000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Car steers to tilting directions. Doesn't drive straight especially on the highway. Headlights are horrible.

On [XXX] at [XXX], I was driving on [XXX] , when I noticed smoke come from the left side of the interior of the car near the fuse box. Within seconds, the fuse box exploded, and a fire developed. The fire engulfed the entire left side of the interior of the car. the car shut down and I was able to pull over to the side of the road. I tried to put the fire out with my left foot, but couldn't stop the fire. Luckily, I had 5 bottles of water with me in the car. I put all of the 5 water bottles on the fire and eventually put out the fire. But the smoke was so severe that it filled the entire car. I couldn't breath. I fell out of the car and hurt my knees. I noticed that my left toes were burnt and my new shoes that I had bought were ruined. I tried to call 911 but my phone was not working. Again I tried to call 911 and succeeded. The NJ State Police arrive 15 minutes later. I was towed to a KIA dealership in Burlington NJ. They declared the car a total loss with over $18,000 worth of damage. Every wire in the car was destroyed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dear National Highway Traffic Safety Administration, I am submitting this safety complaint to request an investigation into the adequacy of Kia Motors’ recall coverage for oil pump failures in the 2017 Kia Forte. My vehicle recently experienced a complete oil pump failure, creating a serious risk of sudden engine seizure and potential loss of vehicle control. This type of failure poses an immediate danger to both occupants and other motorists. While Kia has issued recalls and service campaigns addressing oil pump defects in certain models and production ranges, my vehicle identification number (VIN) is not included—despite my case matching the symptoms, mechanical failures, and safety concerns described in those campaigns. This raises concern that the current recall scope is too limited and does not adequately protect all affected owners. Under the National Traffic and Motor Vehicle Safety Act, manufacturers are required to address safety-related defects in all affected vehicles at no cost to the consumer. If the recall scope is incomplete, other Kia Forte owners remain at risk of sudden mechanical failure, which could lead to crashes or injuries. I respectfully request that NHTSA review Kia’s recall parameters for this defect and determine whether additional VIN ranges should be included. I am prepared to provide detailed service records, diagnostic findings, and photographic evidence of the oil pump failure in my vehicle to assist with this review. Please confirm receipt of this complaint and inform me of the next steps in your investigation. I appreciate your attention to this urgent safety matter.

The contact owns a 2017 Kia Forte. The contact stated that while his son was driving 35 MPH, the timing chain tensioner snapped, causing the vehicle to lose automotive power. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic where it was diagnosed and the contact was informed that the timing chain tensioner, and timing chain were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

Car started hesitating the RED OIL LIGHT came on on the dash it flickered on and off for a few days but and still goes on and off now but 90% of the time it stays on while car is in use. I don't have an oil leak and I'm not low on fluid. I believe foreign particles are getting clogged in oil pump and or filter. Most 2017 kia fortes already have a recall for this. I don't understand why mine isn't recalled also. Plz help. If I have engine damage and car stalls it could be a safety hazard for me and others. I have small children. Please help.

My car is experiencing signs of the Kia Oil Pump recall that my VIN was not included in. However, I believe that needs to be reevaluated, as my car is having those same issues, as in engine failure due to oil pump issues. My car is now currently unable to turn on due to this issue.