2018 KIA FORTE Complaints

Car shuts down for no reason. At low speeds, the car shuts down, oil light, check engine light and battery ligh illuminate. Have to stop, place the car in park, restart engine and drive again but car keeps stalling

My car would idle and shake at stop signs. My car would turn off entirely while stopped at stop signs/lights on occasion. It turned off while driving on the freeway. The engine light and battery notification light would turn on. - I had several error codes related to my engine and exhaust system. After getting it “fixed” at Kia and Firestone, I am still having the same issues. My engine is burning oil quickly but I do not have a leak. I will have no fuel within a month after filling it/getting an oil change. I also possibly have a coolant leak. yes it is available for inspection. - yes, my safety as well as other’s safety have been at risk due to my car turning off while driving on the freeway without warning. My steering wheel and brakes would lock up. - yes the problem has been confirmed by Kia and Firestone. - yes the problem has been looked at by Kia service members. - my car began shaking and idling prior to any notification. It was approximately 3 weeks later that my check engine light turned on.

Two weeks ago I started to experience issues with my car stalling in the engine making a knocking or clicking noise. Two days after this started the engine noise was so loud in the car kept stalling that I could not drive the vehicle. I have a 100,000 mile powertrain warranty on the vehicle. I told the vehicle to a Kia dealership and it was determined that the engine needs replaced. They have denied my warranty because I do not have all of my maintenance records for oil changes. Unfortunately for myself I didn’t take my vehicle to the dealer for oil changes I had a family member change the oil for me over the past 4 1/2 years of owning the vehicle. I bought this vehicle from Kia because of this warranty. This is the only vehicle I have it is impeding on me getting to and from work. I have several maintenance records of oil changes at a garage that I take my car for inspections, tire changes, brakes,alignment and oil changes. Is there anything that I can do to get Kia to honor this warranty. When I called Kiya of America customer service the woman that I spoke with told me that I needed to go to the places where I purchase oil and get receipts. I purchased oil at auto parts stores they never took my name so how am I supposed to get these receipts. And most of the time I paid cash. Any help or guidance would be greatly appreciated.

What component or system failed or malfunctioned, and is it available for inspection upon request? After driving for about 10 minutes, the car would stall when slowing to a full stop, slowing to make a turn, or driving below 40mph. How was your safety or the safety of others put at risk? The car would cut off without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The first incident happened in December, 2022. The car cut off while I was at the light. It started right up, but cut off again while pulling into my parking space.

I toke the car in for the recalls it had on it back in the fall of 2022 to don Franklin kia in Somerset, Ky. The airbag light still goes on and off intermittently. It has been on steady for nearly 3weeks straight now. Since that did the recall of the clock spring of the air bag, they are wanting me to pay for the repair out right. It could be as much as $3500.00 for the air bag and module. I don't know why it's not covered since it didn't fix my problem the first time. Please help, any advice would be appreciated. Thank you Sincerely, Ricky Frazier 364 highway 26 Williamsburg, Ky 40769 606-234-5104

This complaint is NOT against any incident on this vehicle per say but concerning Kia customer care. I am a potential buyer of this vehicle from Autonation 104 here in Denver, CO. And, I contacted Kia to provide me with the vehicle recall information so that I can be better educated to make a decision on whether or not I should buy a vehicle with an open recall status. However, Kia customer care 1 (800) 333-4542 flagrantly denied disclosing any information pertaining the recall status. Now, I am aware that recall information is also available on NHTSA and other free forums, however, my desire with the above call was to understand more about the recall that may or may not be already available publicly. For instance, whether or not this is a stop-sale recall, their advisory on an open recall vehicle as it relates to me and my family's safety, current wait times if I were to service the recall etc. But, they denied to share any information on the recall at all. I also filed a complaint to their customer care department through a voicemail (seriously?) because apparently that was the only option they make available. Details on the incident: On-call Phone number: 18003334542 Time: 10:11AM MST Date: 12/20/22 Per Federal law a vehicle manufacturer has to notify the customers/potential customers of any vehicle recall information that applies to the vehicle that the customer is intending to buy. Please let me know if you need any more information from me. Thank you,

I initially submitted a complaint on Nov 6 with my 2018 kia about engine failure /possibly, my car was towed to Darcars kia Urbana pike in frederick md, I had just made an appointment with them b4 my car broke down to get the trunk & air bag recalls taken care of 11/09 my car sat there until yesterday, they never took care of the recalls? REGARDLESS my engine /break down shouldn't they have fixed those issues? And I was told they would run diagnostic test on my car to figure out what happened, I never received anything other than them wanting me to pay 7,000 to fix my car ,or they would give me 500.if I wanted to sell they told my insurance agent I had engine failure from normal wear and tear? I didn't know they only expect their kias to run 100,000k also got a bill with absolutely no explanation of why I was charged,they clearly are playing a game- I called kia America who left me on hold over 2 hrs until I hung up,also emailed them about my recalls not being taken care of - they said it's not their problem, I'm assuming I should get a lawyer now

The 2018 Kia Forte LX that my daughter is the primary driver of (but I am on the loan) engine light has been on for several weeks and it has also had trouble starting, resulting in several days of missed work. We have taken it to two mechanics, whose partial diagnosis was that it needed a new timing chain kit which we had done on November 1, 2022 along with new spark plugs. However the engine light continues to stay on, with a loud idle and trouble starting. We took it back to the mechanic and after checking everything he could think of, he advised us that there is definitely an oil pressure issue and that we should take it to the Kia dealership and ask about a silent recall on the engine/oil pump. The issues we are having with the vehicle exactly match NHTSA Recall No. 21V-260; Manufacturers Recall No. SC210, however it is not showing up on my VIN number. I fear that this is only getting worse and as Recall SC210 states, if the vehicle is continually operated with this condition, the engine can be damaged (if not already) and loss of motive power may occur, increasing the risk of a crash. I have also attached Part 573 Safety Recall Report 21V-260. Your consideration in this matter would be greatly appreciated as we feel it applies to our vehicle and that we shouldn't have to spend even more than what we have already spent in repairs and job time loss. I can be contacted at [XXX] or by email at [XXX]. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My kia broke down on the highway ,I believe the engine is blown ,No warning lights came on until the exact incident occurred. I wasn't able to get power from the accelerator and managed to pull to the side of the highway .My car had started a knocking noise a day and a half b4 the incident, I've seen online that my car model and year has had issues with engine failure ,So far kia has ignored my calls ,I was in touch on the day b4 incident

The contact owns a 2018 Kia Forte. The contact stated that while driving at an undisclosed speed, the defroster failed to operate as needed. The vehicle was taken to an independent mechanic; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.