2021 KIA K5 Complaints

The contact owns a 2021 Kia K5. The contact stated that while driving at various speeds, the power steering malfunctioned, and the steering wheel failed to turn in either direction. Additionally, during the failure several unknown warning lights were displayed. After turning off and restarting the vehicle, the failure self-corrected on several occasions. Recently, the failure failed to self-correct and the vehicle was towed to the local dealer. While the vehicle was at the dealer, the mechanic experienced the failure but was unable to determine the cause of the failure. No repair was performed. The manufacturer was made aware of the failure. The failure mileage was 16,000.

This report is being filed as a duplicate to 11488885, as this issue occurred twice. Please see 11488885 for details, as issue was exactly the same. I have attached the dealership repair invoices for both incidents as I forgot to do so in 11488885.

1. Car has completely lost power during normal driving. Transmission failure. Loss of Motive power. It is available for inspection upon request 2. Car lost all motive power while on the highway, car had to coast to a stop. This was very dangerous. 3. Car was taken to the Kia dealership, diagnosed by their techs, and transmission replaced. This has occurred two times since the car was purchased new. First at 4,600 miles (6/13/2021) , second at 16,600 miles (9/7/2022). Both times dealership replaced the transmission 4. Both times this occurred the check engine light illuminated and a warning to pull over immediately. There were no prior symptoms when this occurred. The failures happen suddenly. There is apparently already a recall for this issue for the Hyundai vehicles that have this very same engine/DCT combination. Recall #236. This same issue is also occurring on the 2021+ Kia Sorento and 2021+ K5 GT 2.5L

The front seats electrical adjustments do not work properly, I have had ir switch mid drive and stying to adjust them is a hassle. They do not work properly.

In this car, when braking or using the adaptive cruise control, the car shakes a lot, making yo lose control of the vehicle.

The bumper is way to low so if you try going up a hill or if you park and there are stoppers, the bottom of the bumper scratches and rubs on the bottom causing it to pop off. You may not realize this until you are driving and it falls off

The Wheels Guards fell off mid drive, another part that fell off was the underbody cover that is made out of cardboard. I know many Kia K5 owners who have had this problem. It fell off due to rain. Since it is made out of a cardboard like material, the rain makes it fall off while driving.

The contact's son owns a 2021 Kia K5. The contact stated that while her son was driving in the rain at 50 MPH, another vehicle hit her son's vehicle from behind which sent the vehicle into a concrete barrier. The vehicle was sent spinning after it hit the barrier; the vehicle was facing oncoming traffic once it came to a stop. The air bags did not deploy upon impact. The contact's son was not injured and did not seek any medical attention. The other driver fled the scene of the accident. A police report was filed. The vehicle was towed independent collision center where it had yet to be inspected or repaired. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown. The VIN was not available.

While driving on 7/6/2022, upon acceleration, the vehicle began jerking and applying the brakes as if it was trying to attempt to avoid a rear end collision. Moments after that incident, the instrument cluster displayed warning lights of the following: check forward safety system, traction control, front end collision avoidance, electronic parking brake, and auto hold all in an orange color followed by a check engine light shortly after. Safety was put at risk due to the vehicle suddenly and uncontrollably braking without any warning on prior indication. The vehicle has not been inspected by anyone yet, but is schedule for a dealer diagnostic on August 9th, 2022. Currently, this vehicle has 10,900 miles on the odometer.

The undercarriage of the vehicle fell as I was driving down the highway. Yes it is available upon request. My safety was put at risk because part of the undercarriage piece started to rip and go underneath my tire. The problem was inspected by a dealer. The component has not been inspected by anyone else. There were no warnings prior to this occurring.