2022 KIA K5 Complaints

I was driving on [XXX] and I heard a really loud sound like a Gun Shot in my Car I couldn't just pull over I had to get off at the next exit when I did I checked myself and then I checked my Windows then I opened my back door on the passenger side and saw that behind the seat had swollen up. I drove to work and call KIA where I purchased the car and told them what happened my husband carried the car to them and to make a long story short. After Months of back & forth it was determined that the GAS TANK had EXPANDED!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This has happened on 2 occasions, 1 while starting the car 1 while driving. Both times the cars volume went to max with either radio or Bluetooth on and produced a static noise with it. The volume knob did not adjust the piercing noise unless set to 0 or mute. This was remedied by pulling the amp fuze and reseting the radio. I had no lights or warnings pop up, and have yet to have this inspected by a dealership. This instant volume switch to max output with static while driving almost caused an accident as I was distracted trying to turn down my radio as quickly as possible with pain in my ears on the interstate. While stationary even after turning down the radio I still have lingering pain from how loud it was. From what I can tell this is something with the radio unit or amp within the car.

Brake Rotors from factory warp very early, noticable in under 30k miles. Warped rotors makes braking harsh, makes the brakes not work as well ans steering wheel jolt when braking making it dangerous. Was diagnosed by myself and other K5 drivers who took their cars to dealerships and mechanics. No warning lamps or anything, just very rough braking. Happened to me around 24,000 miles

- Power Steering Motor Failed in under 50,000 miles - Failure of steering motor can make it hard to steer, steering wheel slightly shakes too - Turning the wheel you hear a high pitched rattling / squeak noise - Inspected and reproduced by Dealership / Manufacturer and determined it was the motor

These warnings light up at the same time the dash for Electronic stability system, electronic parking brake, forward collision system, Auto hold and engine light, saying "check forward collision system, check blind spot detection, check smart cruise control system", and the vehicle goes into a sort of limp mode, not allowing it to accelerate past about 40 mph easily. In my research, I've have found approximately 50 other Kia k5 owners who have had this exact same issue. Half of the time, once taken to the dealership for diagnosis, it is weeks without anyone figuring out what the issue might be. Several instances where a part has been replaced which did not fix the issue at all, like an airbag module, or steering column. Several instances of the ecu and hecu being replaced, and several more of the entire engine/chassis wire harness being replaced. As for my case, now at the dealership for 2nd time because they could not reproduce warning lights while test driving vehicle. They have determined mine requires a full chassis wire harness replacement, with an estimated cost of $5k-$7k, which includes the $2800 harness. I initially thought mine was an isolated incident, and was shocked to find as many owners as I have that have experienced the same issue, some with mileage as low 25 miles, and causing sudden braking or issue with steering the vehicle. Being that it involves all the major safety systems of the vehicle, I am also surprised there has not been any sort of recall, considering these issues span all the way back to 2021. Just my two cents. Currently waiting on a tech to come out and determine if this is covered under extended warranty bought at dealership at time of purchase, as I am over the 60k mile factory warranty period. Have had this vehicle for 3+ years, and this just now started happening about a month and a half ago. Some have had this issue just weeks after leaving the lot with their brand new car, and a few of those returned the vehicle for a refund.

Turn signal, the turn signal just goes out and does not work. This is a know issue with kia. I have almost bin hit several times do to this. I have 2 exact cars and they have both the same issue. You cannot just have the bulb replaced, the whole headlight asembly has to be replaced, the front bumper has to be removed to replace the headlight asembly, very costly, this is not so much the cost but more of a safety concern.

I had 130 miles until I needed to fuel up. Out of nowhere, my gas light comes on with the miles now blanked out. I thought it was odd, but stopped at the next gas station to fuel up. It would not let me put more than .22 cents into the tank without gas exploding out the side. Again, cranked up the car & it states it still needs gas. Tried another gas station & got the same result. Ended up at the nearest Kia & they stated it was the fuel tank expansion recall. They told me they ordered the parts and it should be fixed a little after Christmas. A week later and they are stating they do not know how to fix the vehicle and have no options for rentals/loaners. They said Kia would have to contact them before they can work on the vehicle. I have not received a call but did call the 1-800 number I was given and they basically said that they don’t know what they are going to do and someone will reach out to me. This is so scary as a consumer that Kia is allowed to place vehicles on the road that are considered very dangerous. A process needs to be in place fairly quickly or I am afraid there will be a lot of people in my situation. Not only was this scary, I was alone & this could have put me in danger on the road. I will never buy a Kia again & hate the service I have received as I have been left in the dark from the beginning.

2022 Kia K5 GT Line steering wheel is getting stuck when driving over 20mph. It is hard to keep the wheel in a straight line when driving. The steering wheel becomes sticky and will veer to another lane. You have to apply pressure to bring the car back to center which is a safety hazard because when the wheel loosen up you unknowingly be in another lane. While driving, my wheel became extremely stiff and I close to hitting a vehicle in another lane because I had no control of the wheel. Kia dealerships are refusing to service my K5 without giving any reason. It is a scary situation when you can not control the car due to this stuck steering even when all assisted driving and lane assist features are turned off. This issue began in September and I have not been able to remediate the problem. Kia dealerships are not helping. I have taken my car to independent mechanics and they are not able to determine the cause of this issue. When driving at higher speeds like 60mph and over you have to continually add pressure to keep the car in a straight line. I have had front and rear end alignments and full inspections but have no found a solution to this problem.

The contact owns a 2022 Kia K5. The contact stated that while his wife was driving stopped at a stop sign, another vehicle traveling at approximately 30 MPH collided with the driver's side door. The air bags did not deployed, resulting in the contacts wife wife sustaining injuries he attributed to the failure. No warning lights were illuminated. The vehicle was towed to a body repair shop but later deemed a total loss by contacts insurance provider. A police report was filed and injuries were reported. The contact and his wife transported themselves to an area hospital for treatment. Both the contact and his wife were treated for varying levels of pain to their neck and back. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V149000 (Air Bgas), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened; the contact was informed that the manufacturer had requested his insurance provider hold the vehicle at the body repair shop pending a review of the incident recorder. The failure mileage was 62,000.

IN OCT 2023 I STARTED HAVING ISSUES WITH MY FUEL TANK. I WAS DRIVING AND NOTICED MY FUEL GAGE WAS ON EMPTY BUT MY FUEL MILEAGE STATED THAT I HAD 100 MILES LEFT. I WENT TO THE GAS STATION TO FUEL UP AND I WASN'T ABLE TO PUMP ANY FUEL. I PROCEEDED TO DRIVE AND HEARD A LOUD BOOM AND A HISSING NOISE. I PULLED OVER TO ASSESS MY VEHICLE AND DIDN'T NOTICE ANYTHING WRONG. I TOOK MY CAR TO THE DEALERSHIP ON 10/26/2023. IN MAY OF 2024 I WAS ON MY WAY TO PICK UP MY DAUGHTER AND GRANDSON AND STARTED NOTICING MY FUEL GAGE WAS HAVING AN ISSUE AGAIN. ON MY WAY TO THE GAS STATION I HEARD A LOUD BOOM. I COULDN'T PUMP FUEL AGAIN. I PROCEEDED TO PICK UP MY DAUGHTER AND GRANDSON. AS THEY GOT IN THE BACKSEAT SHE ASKED ME WHY WAS THE SEAT LIFTED. I INSPECTED MY REAR SEAT AND NOTICED A 3-4 INCH GAP FROM THE SEAT AND THE BASE OF THE SEAT, ALSO IT HAD A LARGE LUMP. I TOOK MY VEHICLE TO THE DEALERSHIP THE FOLLOWING DAY ON MAY 24, 2024.VEHICLE IS AVAILABLE FOR INSPECTION. IT'S CURRENTLY AT THE KIA DEALERSHIP IN DOWNTOWN LOS ANGELES. AS AN UBER DRIVER MY LIFE AND THE LIVES OF MY PASSENGERS AS WELL AS FAMILY MEMBERS HAS BEEN PUT IN DANGER. UNKNOWN. MY VEHICLE HAS BEEN INSPECTED FOR THIS ISSUE ON 10/26/2023, 05/24/2024, AND 09/24/2024. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE EARLY PART OF JULY I TOOK A TRIP TO SEE MY MOM IN ARIZONA APPROX. 280 MILES AWAY FROM MY RESIDENCE. AS I WAS DRIVING BACK HOME ON [XXX] I NOTICED WHAT I THOUGHT WAS SMOKE COMING FROM THE DRIVER SIDE OF MY VEHICLE. I PULLED OVER AND GAS WAS HISSING AND SPILLING OUT OF THE FUEL TANK. I THOUGHT SOMETHING WAS WRONG WITH THE FUEL CAP SO I WENT TO PURCHASE A NEW FUEL CAP. I TRIED TO PUMP MORE GAS BUT I WASN'T ABLE TOO. I REPLACED THE FUEL CAP AND RETURNED TO MY MOTHERS HOME BECAUSE AFTER I REPLACED THE CAP THE FUEL WAS STILL COMING OUT OF THE GAS TANK. I HAD TO PAY $1,000.00 TO HAVE MY CAR TOWED BACK TO CALIFORNIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)