2022 KIA K5 Complaints

My 2022 Kia K5 GT-Line was involved in a hit and run accident while my vehicle was unattended and legally parked on the street. The repairs for this vehicle were $11,500+ The entirety of the left side of the car was mauled. Very key integral parts were involved and I have had alignment issues, A/C and heating issues, electrical problems including safety features (lane change, etc) and heavy suspension damage. It took almost 5 months to fix everything on my car insurance company/shop; mostly using aftermarket parts to save money. Loved the “State of condition must be repaired to a pre-accident condition” yet the insurance gets away with using after market parts! As of, 08/29/2024, my vehicle is currently at the Kia dealership for o2 sensor recall, as well as my melted blower motor, melted a/c wiring harness kit, foul stench coming from A/C vents when recirculating switched into fresh air mode. The smell is foul and causing upper respiratory issues for me. The seat has become toxic smelling from mildew/rust. I’ve been trying to address all of the above issues. The shop believes once they fix the A/C blower motor/wiring harness they can try to diagnose the fumes coming from the vents. Most of the repairs are on back order and without a date (2weeks-2months+) I am without a vehicle for my job and my insurance doesn’t cover rental reimbursement.

A couple of days before taking my vehicle to get serviced, I started noticing some concerning factors about an issue going on with the vehicles fuel system. When putting fuel in my car, the gas odometer wouldn't match with what the car was marking the gas miles to be. It would fluctuate throughout the day, in the morning it would mark 174 miles of fuel and in the afternoon it would somehow say I had 215 miles of fuel when I never added more fuel to my call. Also when I opened the gas tank I saw white smoke come out from the tank. My back seat also popped out of the clips that kept it in place. It was very apparent while doing research online of the issues I was going through, that other have similar issues, all leading to the fuel tank expanding. The service center at my local Kia claimed their not 1 but 2 recalls on the vehicles and unfortunately the sensor in the fuel tank needed an update, but because my gas tank expanded while they checked it out, they said they couldn't simply update the sensor as my whole fuel system had to be redone. I have tried to reach out to Kia since I do not have a vehicle to commute to work and it is essential I get the issue resolved with my car. I don't know how long this process will take either since no one provides clear time frames or how the process will go. I am pretty much out of a car for over 6 days and still don't know if it can be repaired or what can be done with my vehicle in the condition it is in.

Fuse melted into the fuse box causing electrical problems which caused blower motor issues which leads to no ac

I have a 2022 Kia K5 GT-Line. My problem started with what I thought was a AC problem. My car was still in warranty. (Under 60,000 miles). They change the blower motor. After it was fixed the next day my AC went out again. I have taken my car in 4 times about the same problem. Just for them to tell me it’s a fuse problem where the fuse box is overheating and the whole fuse box is melting and needs to be repaired which I was told is almost $2000 to be repaired and it is not covered under the warranty. I know of 5 other people that’s having the same problem. I wouldn’t expect this to happen to an 2 year old car.

The contact’s daughter owns a 2022 Kia K5. The contact stated that while the daughter was driving at 65 mph, the steering wheel became difficult to turn. The driver lost control of the vehicle and crashed into a ravine. No warning lights illuminated. The driver sustained arm injuries due to the air bag deployment. No medical attention was received as of yet. A police report was filed. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 35,000.

TRYING TO PASS A TRUCK THAT WAS TRAVELING SLOWLY, I ACCELLERATED AND LOST POWER. I TRIED AGAIN AND SAME THING. THIS IS INDEED A TRAFIC HAZARD. I NOTICED THAT THE RPM RAISED, BUT THE VEHICLE LOST POWER.

On June 12, 2024, the driver heard a loud pop/thump coming from the rear of the vehicle. The driver looked back to inspect the vehicle and noticed that the back seats had lifted his child and car seat up from the proper seating position. Upon further inspection, the driver had noticed a large bulge under the rear seats that was releasing a lot of heat and the smell of gas was throughout the cabin of the vehicle. On the way home at the time of the event the driver stopped to get the gas and when opening the gas cap noticed a violent pressure release, similar to opening a shaken-up soda. The driver quickly got to a safe location as the heat in the passenger cabin started to rise. The driver immediately notified the Kia Service Dept. and the vehicle was towed to the Kia service department on June 13, 2024. On June 18, 2024, the driver was told that the current issue was due to a gas tank expansion issue and that the gas tank expanded causing the metal frame to bend, and that the vehicle may not be repairable since the metal frame had been bent. The service department stating the vehicle is no longer safe to drive and that the issue would be escalated to their consumer affairs team. It is July 29, 2024, and there has been no word of Kia or any representative thereof that has reached out to remedy this issue. The dealer has denied a temporary replacement vehicle and/or rental car replacement for the time being. Where the driver and child were at extreme risk of a potential fatality or extreme injury, It would be expected that the matter be handled a little more expeditiously. Hoping to get this matter resolved!

The contact owns a 2022 Kia K5. The contact stated that while his wife was driving approximately 35 MPH, the A/C unit occasionally shut off, and failed to return to normal operation several minutes later. No warning light was illuminated. The vehicle was driven to the local dealer to be diagnosed. The contact was informed that the fuse was burned and could cause an electrical fire. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 24,000.

The contact owns a 2022 Kia K5. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 31,000.

A/C has gone completely out on vehicle. Fuse has melted into fuse box and destroyed the electrical harness causing the blower motor and resistor to malfunction. Second time this incident has occurred and is a know problem to my local KIA dealership.