2015 KIA K900 Complaints

The contact owns a 2015 Kia K900. The contact stated the leather dashboard was separating from the passenger side air bag deployment section. There were no warning lights illuminated. The contact noticed the failure when the vehicle was returned from the dealer, for the engine control module repair. The vehicle was taken to an upholstery repair shop which diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

The PASSENGER FRONT AIR BAG will be blocked from opening correctly in the event of a front end collision. The AUTOMATIC HEADLIGHTS lights flash on and off with small changes in ambient light causing distractions to oncoming vehicles and also inhibiting driver's visibility in low light situations. There is another sensor that is impacted by the defect, but I'm not sure of it's function. All of these issues are caused by well known dash cover defects on k900s like mine, as well as Hyundai Equus, and other names in the US and around the world. It may affect other Kia car's as well, such as the Forte. IN SUMMARY: DASH COVER ADHESIVE AND SECUREMENT LET LOOSE AND IS IMPEDING PROPER DEPLOYMENT OF THE PASSENGER AIR BAG, INTERFERING WITH PROPER FUNCTION OF HEADLIGHTS, AND COVERING DASH MOUNTED SENSORS. The defect was brought to a dealership for Goodwill consideration, as many cars have been repaired by Hyundai/Kia under goodwill warranty even before it progressed to a safety issue by covering the airbag and dash sensors. However, the District Parts and Service Manager was only concerned with my prior patronage, not with the quality nor safety of their cars. I escalated this to the 2nd level of Kia Customer service, and it was initially declined before the 2nd level representative even looked at the pictures or description of the safety defects. The 2nd level Rep reported that the DPSM would not return his calls. The 2nd level Rep had some contact with Kia engineers, but they determined that leather and/or hard plastic over the airbag opening would somehow not be a safety issue. The headlights were never discussed in Kia's "investigation." Eric, the 2nd level Rep initially encouraged me to NOT file with NHTSA because he claimed all goodwill requests were reported to NHTSA by Kia Corporation!

The vehicle has lost electrical power at highway speeds and while idling at stop lights.

AUTO HEADLIGHTS SHUT OFF WHILE DRIVING. ALSO, HEADLIGHTS SHUT OFF WHEN USING TURNING SINGLE. LIGHT SWITCH WAS REPLACED IN 2016 DUE TO RECALL.

TL* THE CONTACT OWNS A 2015 KIA K900. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, THE HEADLAMPS WERE NOT ADEQUATELY ILLUMINATING THE ROADWAY. THE CONTACT STATED THAT AFTER OBSERVING THE VEHICLE, THEY NOTICED THAT THE HEADLAMPS WERE FACING DOWNWARDS. THE CONTACT CONTACTED THE DEALER GERALD KIA OF NAPERVILLE (1661 AURORA AVE, NAPERVILLE, IL 60540, (630) 445-2542) WHO INFORMED THE CONTACT THAT THE AUTO MODE FOR THE HEADLAMPS FAILED DUE TO THE MOTOR FAILING AND NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V210000 (EXTERIOR LIGHTING) AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

TL* THE CONTACT OWNS A 2015 KIA K900. WHILE DRIVING 55 MPH, THE HEADLIGHTS FLICKERED AND TURNED OFF. THE CONTACT WAS UNABLE TO SEE THE ROAD; HOWEVER, THE HEADLIGHTS TURNED BACK ON INDEPENDENTLY. THE FAILURE OCCURRED TWICE. THE CONTACT CALLED HENDRICK KIA OF CONCORD (7050 HENDRICK AUTO MALL PLAZA, CONCORD NC 28027, 888-710-3591) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,900.

THE LED PROGRESSIVE LIGHTING SYSTEM ON THIS VEHICLE SHINE ONLY 10 TO 12 FEET IN FRONT OF THE VEHICLE. THIS MAKES DRIVING DANGEROUS AT NIGHT. IT HAS BEEN TO THE DEALER 3 TIMES FOR THIS SAME ISSUE. THEY ADJUST BUT IT NEVER GETS ANY BETTER. MY WIFE IS NOW AFRAID TO DRIVE THIS VEHICLE AT NIGHT. THE DEALER NEVER MAKES A REPAIR ORDER RATHER CALLS SOMEONE OUT TO ADJUST THE HLAMPS. HELP!

THE LED HEADLIGHTS, IN AUTO MODE, FLICKER AND THEN EVENTUALLY GO OUT WHILE DRIVING MAKING THIS AN INCREDIBLE SAFETY ISSUE. THIS IS INTERMITTENT AND DIFFICULT TO REPLICATE DURING SERVICING. I'VE HAD IT IN TWICE WITH NO REPAIRS BECAUSE THEY CAN'T 'SEE THE ISSUE'. I NOW REFUSE TO DRIVE IN THE DARK.

WHEN NEW, THE CAR VIBRATED AT HIGHER SPEEDS (60+) AND THE DEALER REPLACED 3 OF THE FOUR NEW HANKOOK TIRES BECAUSE THEY WERE DEFECTIVE AT ABOUT 1,500 MILES ON THE CAR ODOMETER. AT ABOUT 22,000 MILES, THE CAR STARTED VIBRATING AGAIN. ABOUT 2 WEEKS LATER, I TOOK THE CAR OVER TO DISCOUNT TIRES AND THEY POINTED OUT THE THE TREAD ON THE RIGHT/PASSENGER WAS SEPARATING, MAKING THIS 4 OUT OF 7 HANKOOK TIRES THAT HAVE BEEN PUT ON THIS CAR THAT ARE DEFECTIVE. SEARCHING 'KIA K900 VIBRATION' ON THE WEBSITE GENERATES NUMEROUS RESULTS OF OWNERS HAVING SIMILAR PROBLEMS RELATED TO HANKOOK TIRES. THESE HANKOOK TIRES ARE DEFECTIVE AND DANGEROUS, AND SHOULD NOT BE ALLOWED TO BE SOLD UNTIL THE PROBLEM IS FIXED. I'VE BEEN DRIVING ALMOST 45 YEARS AND NEVER HAD TREAD SEPARATION LIKE THIS, OR THIS MANY TIRE FAILURES.

BACK PORTION OF THE PANORAMIC SUNROOF COMPLETELY SHATTERED WHILE THE VEHICLE WAS NOT EVEN IN USE. IT WAS PARKED IN THE BACK OF OUR DRIVEWAY ALONG WITH OUR OTHER VEHICLE. IT WAS FINE ONE DAY AND WAS FOUND COMPLETELY SHATTERED THE NEXT MORNING...GOOD THING IT WASN'T RAINING OR SNOWING. IT WAS NOT HIT BY ANYTHING. I HAVE GLASS INSURANCE BUT FEEL KIA SHOULD PAY FOR THIS, NOT MY INSURANCE COMPANY, ESPECIALLY IF THIS HAPPENS AGAIN IN THE FUTURE!