2020 KIA NIRO Complaints

The contact owns a 2020 Kia Niro. The contact stated that while driving at an undisclosed speed, the HEV Hybrid System warning light illuminated, prompting the contact to discontinue driving the vehicle. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

The contact owns a 2021 Kia Niro. The contact stated that when the vehicle was started, the refill inverter coolant warning light illuminated. In addition, the contact stated that the refill inverter warning light illuminated while driving the vehicle. The vehicle was taken to the dealer where it was diagnosed with debris and corrosion in the inverters and electronic water pump. The contact was informed that the radiator and the water pump needed to be replaced. The vehicle was not repaired. The contact stated that in November 2023, the contact received Technical Service Bulletin: SA512, and the dealer attempted four times to perform the repair but was unsuccessful. In addition, the contact stated that the dealer who performed the Technical Service Bulletin: SA512, had not diagnosed the vehicle. The vehicle was taken to an alternate dealer, who investigated and informed the contact that the Technical Service Bulletin: SA512, repair was not properly performed, and stated that this was the reason for the corrosion and debris in the water pump. The manufacturer was made aware of the failure, and a case was filed. The contact stated that a buy-back by the manufacturer was requested; however, the buy-back request was denied. The failure mileage was approximately 44,910.

The contact owns a 2020 Kia Niro. The contact stated that the oil change due in 700 miles message was displayed. The contact stated while driving 55 MPH to have an oil change performed, oil change service at 55 MPH, the contact heard an abnormal popping sound. The contact stated that the low oil pressure warning light became illuminated. The contact stated while approaching the Auto Shop for the oil change, the vehicle lost motive power and made another abnormal sound. The independent mechanic informed the contact that the engine might have failed and referred the contact to the dealer for assistance. The vehicle was towed to the dealer, where the contact was informed that the oil plug had separated, causing a significant oil leak and engine damage. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 70,500.

There is a silver strip that runs horizontally along the middle of the dashboard from one side to the other. It’s made out of a very reflective material. During the midday hours, it brightly shines the sun directly into the driver’s and passenger’s eyes—it’s very blinding!–and makes it difficult and unsafe to drive. I can’t even begin to think about teaching our teenage son how to drive in this car because of this safety issue.

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed was the Hydraulic Clutch Actuator, which is part of the hybrid transmission system. This component was already replaced in May 2024 under recall SC276, but it failed again. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the vehicle’s drivability. The most noticeable issue is a loud, explosive-like sound during operation and a slipping sensation, especially when braking at low speeds on city streets. The vehicle feels unstable and difficult to control during these episodes. This creates a serious safety risk for me and for others on the road. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, it was inspected by a Kia dealership authorized by the manufacturer as part of recall SC276 in Colorado. It was later inspected again in February by Kia Serramonte in California for the same issue, but the problem still persists. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there are currently no warning lights illuminated. However, the vehicle shows abnormal behavior such as jerking, loss of power, and a noise similar to an explosion. These symptoms first appeared before the recall in 2024, and then reappeared in August 2024, just a few months after the repair until now. Due to financial limitations, I was only able to take the vehicle in for service in November 2024, and finally left it at the dealership in February 2025. The so-called “repair” lasted two months, but the dealership refused to take responsibility. I had to pay $3,188 out of pocket, and even after that, nothing was fixed — the vehicle remains defective.

The contact owns a 2020 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2020 Kia Niro was driving fine until one day while driving down the highway at highway speeds (65-70 mph), the car began to lose power and as we switched lanes to get to the side of the highway, the car began to smoke and caught on fire. Our safety was at risk due to the car catching on fire. The problem is unable to be reproduced as the car is a total loss. Vehicle was inspected by police at the scene. There were no warning lights, and the vehicle had been in working condition prior to the incident. The vehicle had a recall that was fixed at our local Kia dealership as soon as a solution was indicated, and the part was located.

About 7 months ago, "Refill Inverter Coolant" warning came up. Since then, I've scheduled service appoitment wtih Van Nuys Kia dealership 5 times to resolve this issue, but even after recent appoitment 2 weeks ago, this warning is still came up on my dashboard. Every time I start the car, the persistent refill inverter coolant light comes on. I believe I am experiencing this issue because KIA and their dealership where I bought my car doesn't want take ownership of this issue and resolve it. I am deeply concerned about my safety and the safety of my children when I drive my Kia vehicle.

vehicle started jerking suddenly and uncontrollably. It jerked to the side almost gliding into another vehicle there is a smell also coming from the car and wheels have extensive loss of threading due to abrupt change of speed and direction. Controlling the vehicle does this more regularly but this time I almost hit a vehicle to the side of me and I could not get cargo straight for a second it was a quick incident but it's pretty much made me want to check into this recall because it was very scary. And I don't know if it'll get worse because it seems to have gradually gotten worse and is messing up certain parts of the car that I need and I can tell the difference and I have not been in an accident thank God because I was able to control the vehicle but I do feel that it's only going to get worse and I don't like the smell I endure and I know that's one of the signs of the recall. But I do not like to drive with danger so think this is becoming more important.

On [XXX], Flakes of paint starting peeling away and flew over the windshield while simply driving along an interstate highway at 65 MPH on a calm, dry and sunny day in CO. (A factory paint application defect of the SWP paint color is a common owner complaint) Issue reported to Kia Customer Service on NOV 15th, 2024 who provided case No.[XXX]