2019 KIA NIRO Complaints

WHEN WE ARE STOPPED AT A TRAFFIC LIGHT THE FORWARD COLLISION AVOIDANCE ALARM BEEPS/CHIRPS A WARNING. OUR VEHICLE IS STOPPED, NOT MOVING AT ALL. THE CAR IN FRONT OF US, OR NEXT TO US IS ALSO STOPPED, NOT MOVING. OUT OF NOWHERE, THE COLLISION AVOIDANCE LIGHT BEEPS CAUSING US TO BE CONCERNED THAT WE MIGHT GET INTO A COLLISION. IT TYPICALLY HAPPENS WHEN THE CAR IN FRONT OF US IS A TESLA, MERCEDES OR OTHER HIGH END CAR, BUT ALSO OCCURS WHEN THE CAR IN FRONT OF US IS NOT A TYPICAL HIGH END BRAND. THIS SAFETY CONCERN HAPPENS RANDOMLY, NOT EVERYTIME WE ARE STOPPED AT A TRAFFIC LIGHT. WE HAVE DOCUMENTED THIS WITH A VIDEO AND PROVIDED THIS TO THE KIA DEALERSHIP. THE DEALERSHIP REFUSED TO WORK ON THE VEHICLE WITHOUT EXPLICIT INSTRUCTIONS FROM KIA ENGINEERS ON WHAT THEY SHOULD DO. THE FIRST TIME IT WAS BROUGHT IN, THEY CLEANED THE CAMERA LENS ON THE REAR VIEW MIRROR, BUT THAT WAS NOT THE PROBLEM, ONLY ONE WAY TO ELIMINATE AN EASY FIX. WE HAVE BROUGHT THE VEHICLE IN SEVERAL MORE TIMES AND THE SERVICE WRITERS TOLD US THAT THIS WAS A KNOWN PROBLEM AND KIA SHOULD HAVE A FIX, BUT IT HAS BEEN MORE THAN 1 YEAR SINCE OUR INITIAL COMPLAINT. I HAVE ESCALATED THIS CONCERN TO HIGHER LEVELS WITHIN KIA AND THEY ARE NOT WILLING TO ACCEPT RESPONSIBILITY OR TRY TO REPAIR THIS PROBLEM.

I BOUGHT MY 2019 CAR ON DECEMBER 2020. WHEN THE CAR IS STOPPED, AND I START FORWARD, THE CAR JERKS AND MAKE A LOUD NOISE. THIS HAPPENS TO ME RANDOMLY, BUT ONCE VERY 15 STOPS IN AVERAGE, ABOUT ONCE EVERY 2 DAYS. I WENT TO AN ONLINE FORUM OF KIA OWNERS AND IT SEEMS THAT THE PROBLEM COMES FROM THE WRONG TRANSMISSION FLUID BEING PUT INTO THE CAR DURING PRODUCTION. THERE IS A KIA TECHNICAL SERVICE BULLETIN THAT DEALS WITH CHANGING THE TRANSMISSION FLUID AT HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10174520-0001.PDF BUT WHEN I CALLED KIA USA, THEY TOLD ME THAT IT IS NOT ASSOCIATED TO MY VIN. I HAVE BEEN 5 TIMES TO 2 DIFFERENT KIA DEALERSHIP AND IT'S STILL NOT FIXED BECAUSE THEY HAD DIFFICULTY REPRODUCING AND DIAGNOSING THE PROBLEM. BUT THE SECOND DEALERSHIP TOLD ME THAT HE WAS ABLE TO REPRODUCE THE ISSUE ONCE. I TOOK 2 VIDEOS (INSIDE AND OUTSIDE THE CAR) OF THE PROBLEM, WHERE ONE CAN HEAR THE LOUD NOISE.

1. STEERING WHEEL COUPLER MAKES A GRINDING NOISE WHEN TURNING AND GETTING LOUDER EVERY DAY. DEALER CLAIMS THERE IS NOTHING WRONG. 2. TOXIC NAUSEATING AMMONIA TYPE FUME IS EMITTED FROM THE HEATER CORE WHEN THE HEATER IS TURNED ON. I HAVE TO OPEN WINDOWS TO BE ABLE TO DRIVE. DEEKER CLAIMS NOTHING IS WRONG. BOTH PROBLEMS REPORTED BY OTHER NIRO OWNER AT KIA NIRO FORUMS.

ONGOING ISSUE: RANDOMLY FROM A COMPLETE STOP, UPON ACCELERATION THERE IS A LOUD CLUNKING NOISE. AS IF I AM BEING REAR-ENDED. POSSIBLY THE TRANSMISSION. HAPPENS MORE OFTEN IN COLD WEATHER WHEN THE GAS ENGINE IS IN USE MORE.

THE REVERSE LIGHTING IS INADEQUATE FOR REVERSE CAMERA IN DARK, WHICH PRODUCES GRAINY BACKUP CAMERA IMAGE. THE CAMERA WORKS FINE IN DAYLIGHT. THIS MAY REQUIRE PROPER LIGHTING OR CAMERA THAT WORKS WELL IN DIM LIGHT CONDITION. ALSO, THE CAMERA IS EXPOSED TO WEATHER CONDITIONS, SUCH AS RAIN AND SNOW.

THE VEHICLE ACCELERATED AS IF I HAD PRESSED ON GAS PEDAL WHEN IT CAME TO A STOP JUST BEFORE PUTTING IT IN PARK GEAR. THIS IS A SAFETY ISSUE, AS IT CAN HIT SOMEONE OR SOMETHING. THIS HAPPENED AT ABOUT 6400 MILES AND AGAIN AT ABOUT 6600 MILES. BOTH TIMES IT HAPPENED IN MY DRIVEWAY, WHICH IS FLAT.

TL* THE CONTACT OWNS A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. IN ADDITION WHILE TAKING THE EXIT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY STEERING THE VEHICLE TO THE SIDE AND INTO A PARKING LOT. THE CONTACT STATED ALL WARNING LIGHTS WERE ILLUMINATED WHEN THE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE REAR DRIVER SIDE TIRE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LOCAL DEALER (POMONA KIA SUPERSTORE LOCATED AT 8 RIO RANCHO RD, POMONA, CA 91766) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.*DT*JB

TL* THE CONTACT LEASED A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS TAKEN TO KAEARNY MESA FORD KIA DEALER (7303 CLAIREMONT MESA BOULEVARD, SAN DIEGO, CA 92111, (858)560-6965, AND THE VEHICLE WAS TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

PULLING INTO MY PARKING SPACE, BARELY MOVING, CAR SUDDENLY LUNGED FORWARD AND TO THE RIGHT OVER A CONCRETE BARRIER AND UPHILL. THIS HAPPENED WITH ANOTHER KIA - FORTE- A FEW YEARS AGO . SAME TRAJECTORY. LOW SPEED TURN, I DID NOT ACCELERATE.

WHEN I WAS GOING TO LA USING 110 EXPRESS LANE. CAR STOP UNPREDICTABLY TOTALLY AND I PARKED THE CAR LEFT SIDE 110 EXPRESS LANE. I WAS STAYED 3 HOURS UNTIL TOW COMING.