2022 KIA NIRO EV Complaints

In re: Manufacturer Recall Number SC314, NHTSA Recall Number 24V358 The Kia dealership (Aloha Kia Leeward, Waipahu, Hawai‘i) is imposing an unreasonable delay for this safety recall. Dealer was contacted in mid-July to schedule recall service. Dealer said it had to order the part. After not hearing from the dealer for two weeks, dealer was contacted on August 2 and recall service was scheduled for August 27 (claiming that was the first available appt.) Dealer kept the vehicle for 5 hours that day, then said the service could not be performed. Dealer said it would contact me to reschedule. After leaving messages and not hearing back from dealer, I went in person on 9-4-24. Dealer could not schedule recall service until October 7. Because this is a recall for safety issues, this repeated delay is unacceptable. I wish to put this complaint in the record regarding the disregard for vehicle safety by Aloha Kia Leeward of Waipahu, Hawai‘i. Thank you.

2022 NIRO EV PHANTOM BREAKING WARRENTY DENIED WITH NO DAMAGE VISABLE What component or system failed or malfunctioned, and is it available for inspection upon request? ACC SYSTEMS UNKNOWN KIA CLAIMS MY FRONT RADAR BRACKET IS OFF 1.9 DEGREES. THEY STATE THEIR NO NO PHYSICAL DAMAGE The text stating there was no damage, but Kia wants the bracket replaced, that’s reasonable but why they want you to pay for it I don’t yet understand. I will be looking into this as that’s a key point. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? nope Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? manufacturer PENDING STATE BAR REP How was your safety or the safety of others put at risk? cAR STOPPED ON STRAIGHT AWAY WENT TO 63mph TO 50 VERY QUICK NO INCLINE NO DECLINE NO TURN NOONE OR NOTHING IN FRONT OR AROUND ME

Started 2-3 months ago and is progressively getting worse. Battery drop from charged down to 2% randomly. Battery would drop 1% every 3 seconds. During highway drive it would cancel out cruise control and/or limited power down to 30mph. Which almost caused accident for the sudden loss of power. Brought to dealer and found no issues, waiting for next appointment in 2 weeks (next opening) to bring in for second look. Currently renting a vehicle since it is life threatening to just have no power in range and acceleration.

I have now had 8 instances of the Low Power warning coming on while driving, which reduces available power, and when coming to a stop, car cannot go forward. This has happened at highway speeds as well as city street speeds. This happened 4 times on a 50 mile drive today, creating a very dangerous road situation. I now feel the car is unsafe to drive, as an accident is waiting to happen. I have contacted the dealership where car was purchased and am waiting to hear back from them.

2022 Kia Niro EV loses main battery power causing the vehicle to not be able to maintain speed. This has happened at varying speeds including highway speeds. The vehicle showes "limited power" warning on the dash along with "check electrical system" warnings. The OBDii system does not record these warnings and do not show up when taken to service center. The service center can not make repairs as they are not able to replicate the issue.

The contact owned a 2022 Kia Niro EV. The contact stated that while driving at 5 MPH, the vehicle experienced unintended acceleration. The contact depressed the brake pedal several times; however, the vehicle failed to stop immediately. The contact drove over a flower pot and then crashed into a support beam. No warning light was illuminated. The air bags failed to deploy upon impact. No injury was sustained, and medical attention was not received. No police report was filed. The vehicle was towed to the dealer, where the front passenger's side quarter panel, tire, and wheel were replaced. The vehicle was then traded to the dealer. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 9,500.

The chrome colored plastic strip that runs along the dash reflects the sun into your eyes and is blinding. Sometimes I have to drive with my hand blocking the beams of light because it’s that blinding. This happens mostly in the summer but has happened in other seasons. I was going to paint it or put stickers on it to block it although my car is a rental and don’t want to void anything so I drive with my hand blocking the reflection.

Vehicle enters power limited (turtle) mode randomly. While driving under normal conditions, with ample battery charge and range, the “turtle mode” warning indicator chimes. Sometimes it is brief and no noticeable power loss is experienced. However, often power will be lost and the vehicle must limp off the road to restart if it doesn’t resume on its own. This problem arises at varying speeds and ambient conditions. Our safety is at risk because you never know when it will happen. Losing power on the highway and making an emergency stop is clearly a safety hazard. The dealership has not been able to replicate this problem.

The vehicle has failed to start on 3 occasions and needed to be jumped. When towed to the dealership they’ve been unable to find any issues.

The car has chrome trim on the dashboard that can cause blinding reflections and which also reflects in the side windows making it hard to see the side mirrors. This is a design flaw (not strictly a failure or malfunction) and the vehicle is available for inspection. The risk is that it impedes the driver's vision and the ability to use the mirrors and sometimes to read the display. Impeding the driver's vision can result in a crash. This problem has been reported by many owners on various forums, but I have not had it corroborated.