2022 KIA NIRO EV Complaints

When driving with ACC engaged in traffic at a speed below the target speed the vehicle will sometimes speed up. This seems to happen when the ACC radar loses the return from the vehicle ahead -- for example when when a ahead vehicle changes lanes in stop-and-go traffic, I think this may happen if the side of the vehicle merging into the lane is relatively "clean" and most of the radar energy is reflected away. When this happens the car will start accelerating to the target speed, in rush hour traffic the spacing between vehicles can be quite tight and there is little time to respond to the sudden acceleration. This has also happened at an approach to a roundabout where there is a sharp turn before entering the roundabout. The vehicle is available for inspection. The problem has happened several times and I'm often able to predict when it will happen, but it has not been independently reproduced. The vehicle has not been inspected by the manufacturer (the problem was reported to the dealer who sold the car, they brushed it off and could not provide a means of reporting it to the manufacturer). There were no warnings or indication of an equipment failure.

The contact owned a 2022 Kia Niro. The contact stated that while his wife was driving in a parking lot at approximately 5 MPH, she drove over a curb to avoid a vehicle that was reversing. The vehicle crashed into the roadway aggressively after coming down from the curb and the contact's wife inadvertently depressed the accelerator pedal. The vehicle accelerated to approximately 40 MPH in a straight line and then crashed into four parked vehicles in a chain reaction, crashing into the rear end of the first parked vehicle. The contact stated that his wife was not aware of any warning lights being illuminated. The vehicle came to a stop on its own due to the crash's impact. The damage to the contact's vehicle was a crushed grill, hood, and fenders, all the way to the windshield. The contact's wife suffered a fracture to her C2 vertebrae on her neck, a fracture to her right foot, a small laceration to her left knee. The contact suffered bruises to her chest and shoulders from the seat belt. The contact's wife was transported to the ER by ambulance. The driver's side front air and side air bags had been deployed. The contact stated that the police were on the scene and filed a report. The contact said that the vehicle had been towed to an impound lot. The vehicle had not been diagnosed by a dealer or independent mechanic. The contact stated that the insurance provider requested that the vehicle be released to them. The contact stated that the vehicle was equipped with front collision avoidance technology which had apparently failed to stop the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,500.

EV was at 50%/130 miles to go, was driving on the expressway at 70 mph and it just quit. No warning, just all the lights started going on and off and i lost power and was able to coast to the side of the expressway. Was unable to restart, or get into gear for the hauler. Vehicle was hauled to dealership and is still there. The car has 1,100 miles on it.

This vehicle was involved in an accident caused by unintended acceleration. The vehicle is not available for inspection as we sold it back to the dealer. I was going very slow with my foot on the brake when the car jumped a curb where I was trying to park, then ran over some shrubbery, and then crashed into a condominium.

I was driving extremely slowly pulling into a parking spot. I applied my brakes but the car experienced Unintended Acceleration. The vehicle felt like it went into another gear, and It jumped the curb on its own, ran over some shrubbery, and crashed into the porch of a condominium which stopped the car. The air bags did not deploy as I was only going approximately 3 m.p.h. The sensors that should have prevented me from jumping the curb, running over shrubbery, and crashing into a building failed. Kia Consumer Affairs performed a forensic inspection and found nothing, yet I am positive that this vehicle is unsafe to drive. There were no warnings prior to the incident. I could have been killed or hurt or killed others.

When installing a car seat in the center position of the back seat using the seat belt, we found that the latch for the lower seat belt came undone. (It is the latch for the fixed corner of the lap belt. This is the black latch with the small slot to release the belt that is to remain hooked except to fold the rear seat flat rather than the latch with the red button.) We unbuckled the other side of the seat belt, removed the car seat, and found that the latch itself was defective. When the buckle is placed into the latch it can be pulled free with little effort. Upon further inspection, we found that if you place the buckle into the latch, wiggle it from side to side, and then pull it will remain latched. However, if you push the buckle down into the latch again it will release and can be pulled free without using the slot to release it. We took our vehicle to our local dealership, and they determined that the latch was indeed defective and a new latch was ordered to replace it. The part is not yet in, so it is not fixed yet. We will ask the dealership to track where the part is once replaced if it needs to be inspected. If we had not noticed that the latch was defective, we would have installed a car seat in that position with the possibility of the latch coming loose during an accident. There was no known warning signals that alerted us to this problem other than our own inspection of the problem. We have a video recording available that shows the problem much better than the pictures, but the form will not allow us to upload it here. Feel free to reach out to us to get a copy of it.

Vehicle is equipped with a back up alarm that exceeds 75 decibels and is measured at 90 decibels inside of garage. This Poses a public safety risk and violation of local noise ordinances

After putting the car in park on a moderate slope, I exited the car and about 2 seconds later, as I was connecting the charger, the car rolled backward 4 feet before coming to a stop. I immediately confirmed that the car was in park. The parking brake was *not* on. (Or at least, I did not manually set it- I don't know if this car activates the brake automatically when in park.) The right front wheel was on ice. All other wheels on bare gravel. The temperature was 36 deg F. This is an EV, so it may have some sort of event recorder built in. If so, look at roughly 9:10 EST on 2/10/22. This is a short-term rental from Enterprise, so I'll set the parking brake manually for the remainder of the rental and report it to them on return. Contact them if you want to inspect it. The registration lists the owner as "EAN Holdings LLC"

When the KIA is shifted into "park", it will sometimes roll forward or backwards until the brakes are applied by the driver. This doesn't happen all the time and we have not figured out a way to predictably reproduce the results, but it happens a lot. My wife is the primary driver and I have only driven the car about 10 times. It has happened to just me twice in that time frame. It's such a common problem that we have started trying to routinely activate the emergency brake, as the transmission is not reliable in shifting the vehicle into park. During one incident, my wife forgot to use the emergency brake after shifting the car into park. She got out, the vehicle began rolling in park and her leg almost got ran over in an attempt to stop the vehicle. We have taken the car to Mike Miller KIA in Peoria, IL, but they were unable to reproduce the results, so did not take action to fix the vehicle. We have also reached out to KIA on this issue and are awaiting a response. A quick Google search indicated that KIA is not exactly reliable safety-related issues, so I wanted to be proactive in exposing this potential vehicle hazard.

This complaint is about a vehicle design and implementation issue rather than a malfunction. The implementation of the low speed warning alert for this vehicle is dangerous to pedestrians. Several times, as I was backing out of a parking spot pedestrians have stopped directly behind the moving vehicle and could have been hit. When put into reverse this vehicle emits beeping tone from a speaker mounted in the FRONT bumper of the vehicle. Because the backup alert tone is emitted from the front bumper of the vehicle, the sound is reflected off other cars and structures and is perceived as completely non-directional to anyone standing behind the car. When people hear the beeping, they tend to stop and look around for the source of the sound, which is some cases seems to be coming from 1 or 2 aisles over in the parking lot, or from another direction altogether. The tone that the car emits is also inconsistent with the usual and expected 1000Hz tone that most people associate with backup beepers, causing further confusion to pedestrians. As implemented, the backup alert system on this vehicle does more harm than good and has the potential to cause a pedestrian accident because of the confusing, non standard and non-directionality of the sound. A blind or vision impaired person would have a very hard time discerning the direction that the sound is coming from and could get hit by this vehicle as it is backing up. To be effective, the backup beeper should be mounted in the rear of the car and emit the standard tone that people generally associate with backup alarms.