2002 KIA OPTIMA Complaints
View complaints related to 2002 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2002 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 KIA OPTIMA- NEW PORT RICHEY, FL
VEHICLE HESITATES WHEN PRESSING ON THE GAS. IT TAKES APPROXIMATELY 5-10 SECONDS BEFORE THE VEHICLE RESPONDS TO DEPRESSION OF ACCELERATOR PEDAL CONSUMER INDICATES THAT SHE HAS ALMOST BEEN REAR-ENDED DUE TO STALLING WITHOUT WARNING. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 KIA OPTIMA- PANAMA CITY, FL
THE AIR BAG WARNING LIGHT CAME ON 7 TIMES WHILE DRIVING. DEALERSHIP REPLACED THE DRIVER'S SIDE SEAT THAT CONTAINED THE SIDE AIR BAG BECAUSE IT WAS FAULTY, AND INSTALLED A NEW AIR BAG CONTROL MODULE. ALSO, THEY REPROGRAMMED THE AIR BAG SENSOR SEVERAL TIMES, BUT THE LIGHT STILL CAME BACK ON. VEHICLE WAS INVOLVED IN 2 FRONTAL COLLISIONS IN WHICH THE AIR BAGS DID NOT DEPLOY. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 KIA OPTIMA- HENDERSON, NV
WHILE AT A COMPLETE STOP BECAUSE OF ROAD CONSTRUCTION, THE CONSUMER'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AT 40 MPH. UPON IMPACT, NONE OF THE FRONTAL AIR BAGS DEPLOYED, AND THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. ALSO, DRIVER'S SIDE SEAT BACK RECLINED BACKWARDS ONTO THE REAR SEAT. DRIVER SUSTAINED SEVERE BRUISES TO CHEST/BREAST BONE/LUNGS/HEART/LOWER ABDOMINAL, AND LEFT LEG. *AK *LA
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 KIA OPTIMA- HAYWARD , CA
I BOUGHT A USED KIA OPTIMA 2002 IN JANUARY OF 2003. IT HAD ABOUT 23000 MILES ON IT. WE TOOK A TRIP TO LAKE TAHOE IN FEB.2003 AND ON THE RIDE HOME EVERY TIME I BRAKED COMMING DOWN THE MOUNTAIN THE CAR WOULD JERK AND SHAKE VIOLENTLY. WHEN WE GOT HOME I TOOK THE CAR INTO THE DEALER AND THEY REPAIRED IT FOR ME AFTER I PLEADED AND ARGUED WITH THEM. LESS THAN 8 MONTHS LATER THE SAME POBLEM STARTED HAPPENING AGAIN SO I TOOK MY IN AND THEY AUTOMATICALY PLACED THE BLAME ON ME. THEY TOLD ME THAT I MUST BE DRIVING MY CAR WAY TO HARD AND DON'T KNOW HOW TO PROPERLY APPLY THE BRAKES. THAT CAME FROM THE SERVICE DEPARTMENT MANAGER. THEY THEN TOLD ME THAT THAY ARE NOT REASPONSIBLE FOR REPAIRES THAT ARE CAUSED BY BAD DRIVING. WE'LL HERE IT IS LESS THAN FOUR MONTHS LATER AND I'M ABOUT TO PAY ANOTHER $700 FOR A PROBLEM THAT IS NOT MY FAULT AND MY BRAKES ARE THE WORST YET. OH AND BY THE WAY THE LAST TIME THAT I HAD MY CAR FIXED THEY REFUSED TO SHOW ME THE PARTS THAT THEY TOOK OFF MY CAR. SAID THAT IT IS UNUSUAL TO SHOW THE PARTS TO THE OWNER. I FIND THAT STRANGE. SOMEONE NEEDS TO REFRESH THEM ON THE LAWS. WHEN I PURCHASED MY CAR I ALSO PURCHASED A 5 YR BUMPER TO BUMPER WARRENTY WHICH IS GOOD UNTIL 82000 MILES AND MY CAR KNOW HAS 47000 AND ABOUT TO GO THROUGH ITS THIRD COMPLETE BRAKE JOB. *AK
Source: NHTSA WEB SITE -
2002 KIA OPTIMA- ARAB, AL
DOOR LOCKS DON'T LOCK CONSISTENTLY. THE MASTER SWITCH HAS BEEN REPLACED TWICE.*AK
Source: NHTSA WEB SITE -
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2002 KIA OPTIMA- HUNTSVILLE, AL
CONSUMER STATED WINDOWS DID NOT ROLL DOWN. DEALERSHIP REPLACED WINDOWS ON SEVEN DIFFERENT OCCASIONS, BUT PROBLEM RECURRED. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 KIA OPTIMA- ORLANDO, FL
BOTH FRONT WINDOWS WILL NOT GO UP OR DOWN. YOU CAN HERE THE MOTOR BUT NOTHING IS HAPPENING. *JB
Source: NHTSA WEB SITE -
2002 KIA OPTIMA- ROCK HILL, SC
WHEN ACCELERATING FROM A STOP VEHICLE HESITATED BEFORE ACCELERATION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 KIA OPTIMA- LINCOLN, RI
PURCHASED CAR BRAND NEW ON APRIL 30, 2003 - INCIDENT #1: JULY 15, 2003, I WAS TRAVELING ABOUT 30-35 MILES PER HOUR EXITING THE MASS PIKE EXIT AT ROUTE 30. ALL TRAFFIC WAS SLOWING TO EXIT - I APPLIED THE BRAKES - WENT ALL THE WAY DOWN - REALIZED THAT THE BREAKS WERE NOT WORKING - PANICKED - IMPACTED THE VEHICLE IN FRONT OF ME. THE AIRBAGS DID NOT WORK. INCIDENT #2: AUGUST 8, 2003, WHEN VEHICLE WAS REPAIRED THE OWNER OF BUCCI'S AUTO BODY TOOK THE CAR IN THE PARKING LOT FOR A TEST DRIVE. AT ABOUT 15 MILES PER HOUR - WHEN BRAKES WERE APPLIED THE FRONT FREEZED UP AND THE BACK PUSHED FORWARD TO CREATE A LUNGE FORWARD EFFECT. I CONTACTED KIA MOTOR AMERICA IN IRVINE, CA AND HAVE A COMPLAINT FILE NUMBER. AFTER ABOUT 1 MONTH OF DOING NOTHING I DEMANDED, ON AUGUST 8TH, THAT THEY TOW THE CAR FROM THE BODY SHOP TO BOCH KIA (WHERE THE CAR WAS PURCHASED)AND CHECK OUT THE MASTER CYLINDER/PROPORTIONATE VALUE SYSTEM. THEY DID SO AND ON AUGUST 12TH I WAS TOLD THAT AN ENGINEER LOOKED AT THE CAR AND FOUND NOTHING WRONG. KIA REFUSES TO STAND ACCOUNTABLE AND ALLEDGES THAT THE VEHICLE HAS NO PROBLEM. I AM FORCED TO DRIVE A CAR THAT HAS BAD BRAKES UNTIL 2 MORE INCIDENTS HAPPEN IN ORDER TO PROCEED UNDER THE MASSACHUSETTS LEMON LAW. EVERY MODEL OF KIA IN 2002 HAS HAD HYDRAULIC AS WELL AS ABS BREAK FAILURE. SEEMS TO ME THAT KIA NEEDS TO REDESIGN THE BRAKING SYSTEM - OR - PERHAPS TRY THIS NEW TAG LINE IN ADVERTISING: KIA - BUY OUR CAR - JUST DON'T EVER HAVE TO STOP FAST!
Source: CONSUMER ACTION GROUP -
2002 KIA OPTIMA- UNIVERSITY PARK, IL
PROBLEMS WITH AIR BAG EQUIPMENT ON 2002 KIA OPTIMA. *MR A LARGE PIECE OF RUBBER HAD COME OFF THE TIRE OF A SEMI-TRUCK AND WHEN THE CONSUMER TRIED TO AVOID HITTING IT, HE LOST CONTROL OF THE VEHICLE AND HIT A WALL DIVIDER. *SCC *JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE